Nh Collection Royal La Merced
Centro Historico Calle Don Sancho # 36- 165, Cartagena, Bolivar, 130002, Colombia
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Centro Historico Calle Don Sancho # 36- 165, Cartagena, Bolivar, 130002, Colombia
Ideally set in Cartagena de Indias, Casa La Merced by Mustique has air-conditioned rooms, a terrace, free WiFi and a bar. This 5-star hotel offers a 24-hour front desk and a concierge service. The hotel has an outdoor swimming pool, hot tub and room service. At the hotel, rooms are equipped with a closet. Rooms are complete with a private bathroom equipped with a shower and a hairdryer, while some accommodations at Casa La Merced by Mustique also feature a balcony. The rooms at the accommodation come with a flat-screen TV with satellite channels. Popular points of interest near Casa La Merced by Mustique include Marbella Beach, Palace of the Inquisition and Bolivar Park. Rafael Núñez International Airport is 4.3 miles from the property, and the property offers a paid airport shuttle service. License Number(s): 71867

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Swimming Pool
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • outdoor pool
  • Concierge services
  • Free Wi-Fi
  • Massage services
  • Sun Deck
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Cooking class
  • Fire extinguishers
  • balcony/terrace
  • CCTV security in common areas
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Non-smoking property
  • Tour services
  • Room service available
  • Airport shuttle (charges may apply)
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Excellent served breakfast
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The property is gorgeous, very well located, steps away from everything in the old center. It is very clean, well decorated, and you can breathe a relaxing atmosphere every time. The staff at the hotel is gentle, nice, kind, professional and very sweet without exemptions did everything possible to please us at every moment and they made us feel like at home. The staff was above and beyond from the reception, the kitchen, the room keepers. They were AMAZING !!!!?
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Staff members were very attentive, thoughtful, and upbeat. We felt at home. The room was very clean & comfortable. The breakfast was phenomenal.
Nothing.
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Its a house and it feels like I am visiting someone. Very serene and beautiful.
I just liked it
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Everything about this property is excellent; the rooms, staff, cleanliness. The breakfast is also excellent. The location is also great in that the area is not noisy and the staff is always there to greet you at the door and answer any question you might have. Our room had cold AC (really appreciated that). We went to a nearby beach and the staff arranged a basket and towels for us. It was the perfect stay for my wife and I.
The only small glitch is that there was no hot water. I understand this is normal within the old city. Showers were not cold, they were tolerable.
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
A hidden gem.
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Location was perfect!
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
Great central location walkable to shops and restaurants and walls of historic Cartagena. Yet it is quiet and safe. Loved all the spaces including the pool, breakfast area and living spaces. Very nice and helpful staff.
Could add waste basket in the bedroom for convenience.
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Loved l This property. Location was perfect and in walking distance within the walls. Quiet location. Staff was my fave - very nice, attentive and Made our stay so much better!
Nothing tbh. It was an an awesome stay - second time in Cartagena
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
I dont know where to start - what a fantastic place. The location, the building and the food were all fantastic. What really makes this place special though is the staff who made us feel special for our whole stay. We had part of our honeymoon there and they helped and made a magical time. Could not recommend this place more.
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Excellent.Loved it
stayed in August, 2024
Guest Score 8 out of 10
Very Good
The property was beautiful and the location good.
It took 15 minutes to get hot water in the bathroom. That may have been because we were the only guest and on the 3rd floor, but given the price point that was rather inconvenient. Also the Internet went down for the last third of our stay. Not their fault, but some sort of compensation could have been offered.
stayed in July, 2024
Guest Score 10 out of 10
Exceptional
stayed in June, 2024
Guest Score 10 out of 10
Exceptional
Beyond the lovely facilities and perfect location (in the city centre but without the noise), attentive and professional staff, we particularly loved the breakfast setting that fosters conversation and allows you to meet new and interesting people. This led us to enjoy a marvellous day, visiting beaches on the hotel's boat Libelula (warm thanks to the captain and his assistant for a smooth ride) with fellow guests, ended by a tasty lunch and cocktails in Agua Baru.
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
We stayed at suite on the third floor and it was amazing! Service was impeccable, breakfast prepared each day (although it is same breakfast every day).
N/a
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
The staff were very professional, friendly and provided excellent service, the delicious breakfast and the private/boutique nature of the hotel. Lovely building within minutes of the centre of the old town.
The room was compact but well furnished.
stayed in April, 2024
Guest Score 10 out of 10
Exceptional
The staff was cordial, professional and helpful. When our ac was acting oddly, they immediately responded and fixed it. The room was lovely and spacious., The breakfast was delicious .Every morning they asked "what would you like for breakfast " which was a bit odd without know the options. The location was excellent
stayed in April, 2024
Guest Score 1 out of 10
Very Poor
The staff tried to take advantage of us while trying to charge us extra fees. Pressuring us to sign documents. Pressuring us to pay afee of USD ~170 as they told us that they could not remove stains from suncream, which was a lie.
stayed in March, 2024
Guest Score 10 out of 10
Exceptional
Everything was fabulous! This is a real 5-star hotel. - Staff was amazing, nice, helpful. They pay attention to details, to what you eat and drink at breakfast - breakfast is delicious, fruits are amazing, pancakes, French toasts… the best breakfast ever. - rooms are spacious, quiet, clean. - beds are great, we slept so well - the decoration of the hotel is beautiful, it feels like home - location is perfect: in El Centro, close to everything I wish I could have stayed more
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
The hotel is exceptional, very clean, beautifully decorated, the service is excellent. The breakfast was also very good. The room was clean and comfortable, the pillows were wonderful
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Area information

    Airports Show all on map »

    • Rafael Nunez Intl Airport - 2.75 mi

    Museums

      Art Galleries Show all on map »
      • Museum of the Colombian Emerald - 157 f
      • Colonial Museum - 902 f
      • Cano Gallery - 0.21 mi
      • Cartagena's Gold Museum - 0.24 mi
      • San Pedro Claver's Museum - 0.29 mi
      • Naval Museum - 0.31 mi
      • Cartagena's Modern Art Museum - 0.32 mi

    Other attractions

      Theatres Show all on map »
      • Heredia's Theatre - 256 f
      Historical Buildings Show all on map »
      • Marques Valdehoyos House - 391 f
      • Santo Domingo Church - 652 f
      • Cartagena's Cathedral - 943 f
      • Bolivar House - 1,009 f
      • Santo Toribio Church - 0.20 mi
      • Marquez House of the Real Prize - 0.26 mi
      • San Benito House - 0.27 mi
      • San Pedro Claver's Church - 0.29 mi
      • National Palace - 0.30 mi
      • San Francisco Church - 0.44 mi
      • San Roque Church - 0.56 mi
      • Santisima Trinidad Church - 0.58 mi
      • Rafael Nunez House - 0.62 mi
      National Parks Show all on map »
      • Bolivar Park - 996 f
      • Fernandez Madrid Park - 0.26 mi
      • San Diego Park - 0.30 mi
      • La Marina Park - 0.37 mi
      • Centenary Park - 0.40 mi
      • El Cabrero Park - 0.61 mi
      Monuments and Landmarks Show all on map »
      • Cartagena's Clock Tower - 0.33 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Convention Center - 0.46 mi
      Other Show all on map »
      • La Merced Square - 465 f
      • San Agustin Convent - 563 f
      • Santo Domingo Square - 641 f
      • Casa Cultural Colombo Alemana - 695 f
      • Del Tejadillo Square - 1,025 f
      • Chamber of Commerce - 0.21 mi
      • Gannets - 0.22 mi
      • Republik Bank - 0.23 mi
      • Palace of the Inquisition - 0.23 mi
      • The Coches Square - 0.27 mi
      • Custom's Square - 0.28 mi
      • San Pedro Claver Square - 0.30 mi
      • Cartagena's city hall - 0.30 mi
      • Fine Arts - 0.34 mi
      • Cartagena's Pegasos's Wharf - 0.37 mi
      • La Matuna - 0.39 mi
      • Serrezuela Bullring - 0.43 mi
      • The Vaults Square - 0.44 mi
      • India Catalina - 0.47 mi
      • Cartagena's Walls - 0.50 mi
      • Trinidad Square - 0.58 mi

Nh Collection Royal La Merced

Centro Historico Calle Don Sancho # 36- 165, Cartagena, Bolivar, 130002, Colombia