Grand Hyatt Shenzhen
1881 Baoan Nan Road Luohu District, Shenzhen, Guangdong, 518001, China
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1881 Baoan Nan Road Luohu District, Shenzhen, Guangdong, 518001, China
Great care is taken to ensure guests experience comfort through top-notch services and amenities. The hotel offers car hire amenities to assist you in discovering your desired offerings in Shenzhen. The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at Grand Hyatt Shenzhen have a separate living room incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a refrigerator, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Internet Access
  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Nightclub/DJ
  • Mini golf
  • mini bar
  • outdoor pool
  • kitchenware
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Doorman
  • Family Rooms
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Happy Hour
  • Non-Smoking Rooms Available
  • yoga room
  • Pool with view
  • Mirror
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Food delivery
  • balcony/terrace
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Desk/workspace available
  • Cleaning products available
  • Room service available
  • Internet access (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
The rooms are very new and bed is comfy
The wifi is not getting good signal
stayed in October, 2025
Guest Score 7 out of 10
Good
Good location and super helpful staff
Old layout
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The room was great and the facilities as well. Great swimming pool Good staff.
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Location is excellent, spacious room
The F&B staff lack of training
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
The location is excellent
Staff not so fluent in English
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
good accommodation
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Good location variety of food option nearby helpful and attentive staffs
Old design
stayed in April, 2025
Guest Score 8 out of 10
Very Good
I especially liked the shower area
long time to wait at the reception at check-in time although there was only one person before me
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Cleanliness, view, location
Reception desk, check in and check out procedure a little overcomplicated.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Need a bigger variety of food for dinner. A few more creative western dishes than just fries and fried fishcakes??
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in March, 2025
Guest Score 2 out of 10
Poor
It's impossible to contact that property using ANY of the posted methods, including their +86 phone number. ALL impossible. Can't get anything through Customer Service. My partner and I are ditching booking.com. This is crazy for the money we pay. VERY STRESSFUL.
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
stayed in March, 2025
Guest Score 7 out of 10
Good
Locations
Very strange room lay out with transparant shower..
stayed in January, 2025
Guest Score 8 out of 10
Very Good
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
stayed in January, 2025
Guest Score 7 out of 10
Good
Breakfast has a huge selection and delicious. Location is next to the big mall so very convenient. Room is also very spacious for family with young baby.
We stayed on the 16th floor but can still here constructions noise. Our hair dryer is broken and we waited almost 2 hours to get a new one and we needed to call the hotel almost 10 times to get a faster response. But they apologized us with a fruit basket next morning.
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Area information

    Airports Show all on map »

    • Hong Kong Intl Airport - 20.15 mi
    • Shenzhen Bao`an Intl Airport - 20.34 mi

    Transport

      Train stations Show all on map »
      • Shenzhen Railway Station - 0.52 mi
      • Lo Wu Station - 0.61 mi
      • Convention & Exhibition Center Station - 3.19 mi
      • Civic Center Station - 3.20 mi
      • Lok Ma Chau Station - 3.27 mi
      • Shaoniangong Station - 3.36 mi
      • Fan Leng Station - 3.51 mi
      • Shenzhen North Railway Station - 7.30 mi
      • Overseas Chinese Town Station - 8.04 mi
      • Window of the World Station - 8.71 mi
      • MTR Tsuen Wan Station - 11.33 mi

    Museums

      Art Galleries Show all on map »
      • Shenzhen Museum - 0.70 mi
      • Shenzhen Art Museum - 3.29 mi
      • Hong Kong Railway Museum - 7.07 mi
      • He Xiangning Art Museum - 8.26 mi
      • Museum of Ethnology - 8.46 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Fan Gardens Camp - 2.92 mi
      Amusement Parks Show all on map »
      • Happy Valley Theme Park Shenzhen - 8.44 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • Shenzhen Stadium - 2.31 mi
      • Shenzhen Convention&Exhibition Center - 3.29 mi
      National Parks Show all on map »
      • Lotus Flower Mountain Park - 3.86 mi
      • COCO Park - 3.92 mi
      • Shenzhen Garden and Flower Expo Park - 6.99 mi
      • Yuen Shin Park - 7.20 mi
      • Hong Kong Wetland Park - 8.24 mi
      Rivers and Lakes Show all on map »
      • Fairy Lake Botanical Gardens - 4.27 mi
      Shopping Center Show all on map »
      • Tai Po Mega Mall - 7.01 mi
      Colleges and Universities Show all on map »
      • The Chinese University of Hong Kong - 10.18 mi
      • Shenzhen University - 11.32 mi
      Other Show all on map »
      • Lo Wu Camp - 1.45 mi
      • Dodwells Ridge Camp - 2.58 mi
      • Beas Stables - 2.65 mi
      • San Wai Camp - 2.85 mi
      • Shenzhen Center - 3.62 mi
      • Shenzhen City Hall - 3.67 mi
      • Volunteer Camp - 3.97 mi
      • Sunny Farm - 4.10 mi
      • Norwegian Farm Camp - 4.10 mi
      • Tam Mi Camp - 4.66 mi
      • Wutong Mountain - 7.37 mi
      • Shek Kong Camp - 7.37 mi
      • Splendid China Folk Village - 7.89 mi
      • Minsk World - 7.92 mi
      • Tolo Harbour - 8.27 mi
      • Window of the World - 9.07 mi
      • Safari Park Shenzhen - 9.77 mi
      • Crooked Harbour - 9.97 mi
      • XiLiTianHong - 10.76 mi
      • Pinghu - 10.93 mi
      • Sha Tin Racecourse - 11.27 mi

Grand Hyatt Shenzhen

1881 Baoan Nan Road Luohu District, Shenzhen, Guangdong, 518001, China