Best Western Felicity Hotel
1085 Heping Rd., Shenzhen, Guangdong, 518010, China
View all photos in gallery
Book online now
nights
2 Rooms With 4 Adults 4 Children Change Search
Check Rates
Room
Room
Address
1085 Heping Rd., Shenzhen, Guangdong, 518010, China
At Felicity Hotel Shenzhen, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Felicity Hotel Shenzhen with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Felicity Hotel Shenzhen.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and mini bar.Felicity Hotel Shenzhen offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Felicity Hotel Shenzhen, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Felicity Hotel Shenzhen, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to massage, salon and spa for ultimate relaxation.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Wheelchair accessible
  • On-site parking
  • telephone
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Convenience Store
  • Non-Smoking Rooms Available
  • Shops on site
  • Electric vehicle charging station
  • Linens
  • Umbrella
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Chinese [Mandarin]
  • Chinese [Cantonese]
  • Food delivery
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Spa services
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Trash cans
  • Window
  • Desk/workspace available
  • Room service available
  • Clothes drying rack
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Close to railway station. Can go to HK in 15 mins.
Staff isn’t very aware of their surroundings. They will cut you off to go into a lift or at the breakfast line.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
It was a nice location, great view from our room and close to food, shopping, and train station.
Bathroom looked dated, beds were hard ( although my husband thought they were great) We were not used to having non-potable water, but we were given bottles of water daily. There was smell of cigarette smoke in hallway.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Price & facilities was good.
Construction around property was inconvenient.
stayed in January, 2026
Guest Score 7 out of 10
Good
the staff were helpful and cheerful.
Breakfast choice for vegetarians was inadequate. There was NO egg station but rather the same fried eggs and boiled eggs on offer everyday laid out on the tray, getting cold within minutes.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Good
Goog
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Fairly easy to cross border and go to Hong Kong
Tough to get to the hotel due to narrow and dangerous access road that both pedestrians and scooters must share.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Spacious and comfortable with elegant feel.
Nothing
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location
Old
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The property is located by the Louhu station mall, very convenient.
The road construction is a bit noisy.
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
V good Convenience
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The location is close to the border to go to Hongkong, so it is easy if you want to just go by foot. The hotel is big and the amenities were complete. There is convinience store in the same building, bank nearby, and stalls to eat. It is in front of the railway, and subway station. On the railway there is a big shopping center too. There is a road work when we stayed there, so can not say much of the surrounding, but i suppose it is a good area with choices of food and stores. The price is also very reasonable and every thing is comfortable
I think i don't have anything to complain, all is good.
stayed in September, 2025
Guest Score 6 out of 10
Pleasant
Location good.
Beds were too HARD.
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Location
Form friend
stayed in September, 2025
Guest Score 1 out of 10
Very Poor
Nothing
Wifi, room , smell.. really bad
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Not too far from train station
stayed in August, 2025
Guest Score 3 out of 10
Poor
relatively clean, 7-11 is convenient. somewhat near the railway station but hard to navigate your way to the hotel.
insanely underwhelming for a 5 star hotel. id call it more like a 3 star. very basic facilities with nothing special about the hotel. the breakfast is mid, the staff dont speak english at all. and the view is bad. we got the 3rd biggest room available and it was not big AT ALL. the toilet was very small and the place is just very old. i highly recommend you GO SOMEWHERE ELSE. the price is DECIEVING. you're better off in one of the more renowned hotels.
stayed in July, 2025
Guest Score 7 out of 10
Good
Location good - but needed a detour due to some construction work on the road (maybe a metro project). Room was standard. Cleaning was regular. Did not try breakfast. Has a 711 inside the hotel which makes it convienient.
Location good - but needed a detour due to some construction work on the road (maybe a metro project).
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Location
stayed in June, 2025
Guest Score 7 out of 10
Good
if you get the chance take a suite they are nice breakfast was not really much towards westerners worst part most stuff was cold
stayed in May, 2025
Guest Score 5 out of 10
Fair
Hotel rate was low.
Hotel location was very near to station on the map. Advice to take exit D was misleading. Bridge to hotel was cut off. We had to make a very big detour. My advice to future guest was to take taxi there. Property was rundown.
Guest reviews
leave blank if you would like to stay anonymous
Month Year
Your email address will NOT be displayed on the site!
score 10 is the highest. If you leave it at 0 please fill the comment field below
* mandatory fields
Send your review!
Thank you for your information!
Availability from Sun, Apr 5, 2026 To Wed, Apr 8, 2026 For 2 Rooms (Change Search)
Room type
Max
Options
Rate
Sorry! There are no rooms available for your chosen dates. If possible, please change your dates or select another hotel in Shenzhen

Area information

    Airports Show all on map »

    • Hong Kong Intl Airport - 20.30 mi
    • Shenzhen Bao`an Intl Airport - 20.61 mi

    Transport

      Train stations Show all on map »
      • Shenzhen Railway Station - 0.34 mi
      • Lo Wu Station - 0.58 mi
      • Fan Leng Station - 3.36 mi
      • Convention & Exhibition Center Station - 3.47 mi
      • Civic Center Station - 3.48 mi
      • Lok Ma Chau Station - 3.51 mi
      • Shaoniangong Station - 3.63 mi
      • Shenzhen North Railway Station - 7.52 mi
      • Overseas Chinese Town Station - 8.32 mi
      • Window of the World Station - 8.99 mi
      • MTR Tsuen Wan Station - 11.29 mi

    Museums

      Art Galleries Show all on map »
      • Shenzhen Museum - 0.96 mi
      • Shenzhen Art Museum - 3.12 mi
      • Hong Kong Railway Museum - 6.92 mi
      • Museum of Ethnology - 8.28 mi
      • He Xiangning Art Museum - 8.54 mi
      • Sam Tung Uk Museum - 11.36 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Fan Gardens Camp - 2.77 mi
      Amusement Parks Show all on map »
      • Happy Valley Theme Park Shenzhen - 8.72 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • Shenzhen Stadium - 2.53 mi
      • Shenzhen Convention&Exhibition Center - 3.56 mi
      Rivers and Lakes Show all on map »
      • Fairy Lake Botanical Gardens - 4.04 mi
      National Parks Show all on map »
      • Lotus Flower Mountain Park - 4.14 mi
      • COCO Park - 4.20 mi
      • Yuen Shin Park - 7.02 mi
      • Shenzhen Garden and Flower Expo Park - 7.27 mi
      • Hong Kong Wetland Park - 8.46 mi
      Shopping Center Show all on map »
      • Tai Po Mega Mall - 6.84 mi
      Colleges and Universities Show all on map »
      • The Chinese University of Hong Kong - 9.99 mi
      Other Show all on map »
      • Lo Wu Camp - 1.38 mi
      • Dodwells Ridge Camp - 2.53 mi
      • San Wai Camp - 2.60 mi
      • Beas Stables - 2.71 mi
      • Volunteer Camp - 3.85 mi
      • Shenzhen Center - 3.90 mi
      • Shenzhen City Hall - 3.95 mi
      • Norwegian Farm Camp - 4.21 mi
      • Sunny Farm - 4.21 mi
      • Tam Mi Camp - 4.82 mi
      • Wutong Mountain - 7.13 mi
      • Shek Kong Camp - 7.42 mi
      • Minsk World - 7.64 mi
      • Tolo Harbour - 8.06 mi
      • Splendid China Folk Village - 8.17 mi
      • Window of the World - 9.35 mi
      • Crooked Harbour - 9.70 mi
      • Safari Park Shenzhen - 10.04 mi
      • Pinghu - 10.95 mi
      • XiLiTianHong - 11.04 mi
      • Sha Tin Racecourse - 11.10 mi

Best Western Felicity Hotel

1085 Heping Rd., Shenzhen, Guangdong, 518010, China