Best Western Felicity Hotel
1085 Heping Rd., Shenzhen, Guangdong, 518010, China
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1 Room With 2 Adults Change Search
Room
Room
Address
1085 Heping Rd., Shenzhen, Guangdong, 518010, China
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Wheelchair accessible
- On-site parking
- telephone
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Convenience Store
- Non-Smoking Rooms Available
- Shops on site
- Electric vehicle charging station
- Linens
- Umbrella
- Smoke alarms
- Fire extinguishers
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Chinese [Mandarin]
- Chinese [Cantonese]
- Food delivery
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Trash cans
- Window
- Desk/workspace available
- Room service available
- Clothes drying rack
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Julian (Couple)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Close to railway station. Can go to HK in 15 mins.
Staff isn’t very aware of their surroundings. They will cut you off to go into a lift or at the breakfast line.
Drake (Group Traveler)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
It was a nice location, great view from our room and close to food, shopping, and train station.
Bathroom looked dated, beds were hard ( although my husband thought they were great)
We were not used to having non-potable water, but we were given bottles of water daily.
There was smell of cigarette smoke in hallway.
Peter (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Price & facilities was good.
Construction around property was inconvenient.
ADVANI (Group Traveler)
stayed in January, 2026
Guest Score 7 out of 10
Good
the staff were helpful and cheerful.
Breakfast choice for vegetarians was inadequate. There was NO egg station but rather the same fried eggs and boiled eggs on offer everyday laid out on the tray, getting cold within minutes.
Bat-erdene (Solo Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Good
Goog
Kenneth (Solo Traveler)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Fairly easy to cross border and go to Hong Kong
Tough to get to the hotel due to narrow and dangerous access road that both pedestrians and scooters must share.
Simon (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Spacious and comfortable with elegant feel.
Nothing
William W. (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location
Old
Simon (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
The property is located by the Louhu station mall, very convenient.
The road construction is a bit noisy.
Henry (Group Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
V good Convenience
Lita (Family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
The location is close to the border to go to Hongkong, so it is easy if you want to just go by foot. The hotel is big and the amenities were complete. There is convinience store in the same building, bank nearby, and stalls to eat. It is in front of the railway, and subway station. On the railway there is a big shopping center too. There is a road work when we stayed there, so can not say much of the surrounding, but i suppose it is a good area with choices of food and stores.
The price is also very reasonable and every thing is comfortable
I think i don't have anything to complain, all is good.
Maggie (Couple)
stayed in September, 2025
Guest Score 6 out of 10
Pleasant
Location good.
Beds were too HARD.
Thanh (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Location
Form friend
Ahmed (Group Traveler)
stayed in September, 2025
Guest Score 1 out of 10
Very Poor
Nothing
Wifi, room , smell.. really bad
Loan (Solo Traveler)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Not too far from train station
milky (Family with young children)
stayed in August, 2025
Guest Score 3 out of 10
Poor
relatively clean, 7-11 is convenient. somewhat near the railway station but hard to navigate your way to the hotel.
insanely underwhelming for a 5 star hotel. id call it more like a 3 star. very basic facilities with nothing special about the hotel. the breakfast is mid, the staff dont speak english at all. and the view is bad. we got the 3rd biggest room available and it was not big AT ALL. the toilet was very small and the place is just very old. i highly recommend you GO SOMEWHERE ELSE. the price is DECIEVING. you're better off in one of the more renowned hotels.
Pankaj (Family with young children)
stayed in July, 2025
Guest Score 7 out of 10
Good
Location good - but needed a detour due to some construction work on the road (maybe a metro project). Room was standard. Cleaning was regular. Did not try breakfast. Has a 711 inside the hotel which makes it convienient.
Location good - but needed a detour due to some construction work on the road (maybe a metro project).
Michael (Couple)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Location
ray (Solo Traveler)
stayed in June, 2025
Guest Score 7 out of 10
Good
if you get the chance take a suite they are nice breakfast was not really much towards westerners worst part most stuff was cold
Woon H. (Couple)
stayed in May, 2025
Guest Score 5 out of 10
Fair
Hotel rate was low.
Hotel location was very near to station on the map. Advice to take exit D was misleading. Bridge to hotel was cut off. We had to make a very big detour. My advice to future guest was to take taxi there. Property was rundown.
Thank you for your information!
Area information
- Hong Kong Intl Airport - 20.30 mi
- Shenzhen Bao`an Intl Airport - 20.61 mi
- Shenzhen Railway Station - 0.34 mi
- Lo Wu Station - 0.58 mi
- Fan Leng Station - 3.36 mi
- Convention & Exhibition Center Station - 3.47 mi
- Civic Center Station - 3.48 mi
- Lok Ma Chau Station - 3.51 mi
- Shaoniangong Station - 3.63 mi
- Shenzhen North Railway Station - 7.52 mi
- Overseas Chinese Town Station - 8.32 mi
- Window of the World Station - 8.99 mi
- MTR Tsuen Wan Station - 11.29 mi
- Shenzhen Museum - 0.96 mi
- Shenzhen Art Museum - 3.12 mi
- Hong Kong Railway Museum - 6.92 mi
- Museum of Ethnology - 8.28 mi
- He Xiangning Art Museum - 8.54 mi
- Sam Tung Uk Museum - 11.36 mi
- Fan Gardens Camp - 2.77 mi
- Happy Valley Theme Park Shenzhen - 8.72 mi
- Shenzhen Stadium - 2.53 mi
- Shenzhen Convention&Exhibition Center - 3.56 mi
- Fairy Lake Botanical Gardens - 4.04 mi
- Lotus Flower Mountain Park - 4.14 mi
- COCO Park - 4.20 mi
- Yuen Shin Park - 7.02 mi
- Shenzhen Garden and Flower Expo Park - 7.27 mi
- Hong Kong Wetland Park - 8.46 mi
- Tai Po Mega Mall - 6.84 mi
- The Chinese University of Hong Kong - 9.99 mi
- Lo Wu Camp - 1.38 mi
- Dodwells Ridge Camp - 2.53 mi
- San Wai Camp - 2.60 mi
- Beas Stables - 2.71 mi
- Volunteer Camp - 3.85 mi
- Shenzhen Center - 3.90 mi
- Shenzhen City Hall - 3.95 mi
- Norwegian Farm Camp - 4.21 mi
- Sunny Farm - 4.21 mi
- Tam Mi Camp - 4.82 mi
- Wutong Mountain - 7.13 mi
- Shek Kong Camp - 7.42 mi
- Minsk World - 7.64 mi
- Tolo Harbour - 8.06 mi
- Splendid China Folk Village - 8.17 mi
- Window of the World - 9.35 mi
- Crooked Harbour - 9.70 mi
- Safari Park Shenzhen - 10.04 mi
- Pinghu - 10.95 mi
- XiLiTianHong - 11.04 mi
- Sha Tin Racecourse - 11.10 mi
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Best Western Felicity Hotel
1085 Heping Rd., Shenzhen, Guangdong, 518010, China