Experience an abundance of unparalleled facilities and features at Ascott Raffles City Shenzhen.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi offerings at the hotel enhance the ease of discovering Shenzhen. Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Ascott Raffles City Shenzhen, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Each accommodation at Ascott Raffles City Shenzhen is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Ascott Raffles City Shenzhen, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Indulge in the numerous pursuits available at Ascott Raffles City Shenzhen. Unwind after a long day by stopping by steam room and sauna to rejuvenate your senses.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

• Free Internet Access
• Free Parking
• Garden
• Meeting/Banquet Facilities
• Room Service
• Safety Deposit Box
• Air Conditioning
• Babysitting/Child Services
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Elevator
• Hair dryer
• Bathtub
• Shower
• Microwave
• Kitchenette
• Coffee/tea maker
• Refrigerator
• Children's playground
• bathrobes
• Heating
• Mini golf
• indoor pool
• washing machine
• seating area
• telephone
• dishwasher
• alarm clock
• kitchenware
• clothes dryer
• blackout curtains
• 24-hour security
• Concierge services
• Doorman
• Family Rooms

• Free Wi-Fi
• Kitchen
• Private Bath
• Radio
• Restaurant(s)
• Closet
• Daily Housekeeping
• English
• Non-Smoking Rooms Available
• Slippers
• taxi service
• yoga room
• Buzzer/Wireless Intercom
• Sofa
• Linens
• Carpeting
• Mirror
• Sewing Kit
• Umbrella
• Wooden/Parqueted Flooring
• Smoke alarms
• Fire extinguishers
• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Cashless payment available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Invoices
• Sterilizing equipment
• Staff trained in safety protocol
• Temperature check for guests and staff
• Free face masks
• Chinese [Mandarin]
• Chinese [Cantonese]
• Scale

• balcony/terrace
• Body thermometer available
• Complimentary drinking water
• Daily disinfection
• Fitness center
• High floors
• Ironing amenities
• Laundry services
• Lever handles on door available
• Luggage storage & lockers
• Mobility accessibility available
• Non-smoking property
• Room towels provided
• Safety chain and/or latch on doors available
• Self-closing doors available
• Soundproof rooms available
• Spa services
• Spa/sauna
• Toiletries provided
• TV & Movies/Shows
• Wake up call
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Air conditioning in public area
• Trash cans
• Sleep comfort items
• Window
• Dining table
• Kids facilities
• Desk/workspace available
• Cleaning products available
• Clothes drying rack
• Accessible shower available
• Airport shuttle (charges may apply)