The Langham Xintiandi Hotel
99 Ma Dang Road, Shanghai, Shanghai, 200021, China
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1 Room With 2 Adults Change Search
Room
Room
Address
99 Ma Dang Road, Shanghai, Shanghai, 200021, China
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Swimming Pool
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- BBQ facilities
- bathrobes
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- shuttle service
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Doorman
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Danish
- Dutch
- German
- Italian
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- taxi service
- yoga room
- Books, DVDs, music for children
- Electric vehicle charging station
- Carpeting
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Chinese [Cantonese]
- Ticket services
- Food delivery
- Audible alarm
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Desk/workspace available
- Cleaning products available
- Room service available
- Clothes drying rack
- Airport shuttle (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- Shanghai Hongqiao Intl Airport - 8.32 mi
- Shanghai Pudong Intl Airport - 19.50 mi
Museums
- Shanghai Museum Of Contemporary Art - 0.65 mi
- Shanghai Museum of Natural History - 0.65 mi
- Shanghai Art Museum - 0.90 mi
- Madam Tussauds Waxwork Museum of Shanghai - 0.95 mi
- Hushen Gallery Three On the Bund - 1.41 mi
- Shanghai Entomological Museum - 1.85 mi
Click here to leave your opinion >>
McKay (Couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Location, service , staff
Nothing , all was good.
Oliver (Couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Breakfast, spa, room service, room.
Annoying night light cannot be controlled.
Ali (Family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Everything was wonderful and service 10/10
Le A. (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
One of the most favourite hotel we ve ever stayed.Good location,best service,good sight seeing,next to Xin Tian Di.
maylada (Family with young children)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
The worst experience of my life. Before the trip, I did a lot of research and chose this place because of its positive reviews on Booking.com But upon arrival, I encountered: 1. The women staff charged an excessively large deposit without informing me, amounting to 68,000 yuan, even though the total cost of the accommodation for the trip was only 2x,xxx yuan. When I argued, they acted oblivious and refused to apologize.
While I was showering in my room, I heard someone open the door and saw a shadow pass by the bathroom. I quickly opened the door and found a male staff member had entered the room without permission. I strongly advise against staying here. It was a very unpleasant and unsafe experience.
maylada (Family with young children)
stayed in April, 2026
Guest Score 1 out of 10
Very Poor
The worst experience of my life. Before the trip, I did a lot of research and chose this place because of its positive reviews on Booking.com But upon arrival, I encountered: 1. The women staff charged an excessively large deposit without informing me, amounting to 68,000 yuan, even though the total cost of the accommodation for the trip was only 2x,xxx yuan. When I argued, they acted oblivious and refused to apologize. While I was showering in my room, I heard someone open the door and saw a shadow pass by the bathroom. I quickly opened the door and found a male staff member had entered the room without permission. I strongly advise against staying here. It was a very unpleasant and unsafe experience.
Thomas (Solo Traveler)
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
Very nice hotel; expensive but worth it in my view. Exercise room was good, staff friendly and accommodating, breakfast was excellent.
Wifi was pretty good for China, but not great overall. Restrictions on wifi usage is still one of the downsides of traveling to China
Latifa (Group Traveler)
stayed in March, 2026
Guest Score 4 out of 10
Disappointing
Cleanliness and location
??Absolutely unacceptable experience — I strongly advise anyone visiting Shanghai to avoid this hotel.
We booked 4 twin rooms through Booking.com with a clearly confirmed total price of around CNY 55,000. The hotel accepted and confirmed these bookings.
However, at check-in/payment, we were charged RMB 71,219, which is over RMB 16,000 more than the confirmed price. This is already a major and unacceptable discrepancy.
On top of that, we were also asked to pay an additional RMB 8,000 as a deposit for the rooms, which was never mentioned anywhere on Booking.com during the reservation process. If this had been clearly stated in advance, we would have come prepared. However, after discussing with the staff, it was reduced to 4000 RMB. Still, we should’ve been informed beforehand.
We are travelers on a planned budget, and suddenly being asked to pay such a large unexpected amount completely disrupted our trip. This money was intended for our expenses during the stay (food, shopping, etc.), not for hidden or undisclosed charges.
There was no proper explanation, no transparency, and no effort to resolve the situation at the time.
A confirmed booking price should be honored, and all charges — especially large deposits — must be clearly communicated in advance. What happened here is misleading and unprofessional.
⚠️ Warning to future guests:
Do not rely on the confirmed price shown online, and be prepared for unexpected additional charges that are not disclosed during booking.
We are escalating this with Booking.com and expect a full investigation and refund.
Very disappointing and stressful experience.
Geoffrey (Solo Traveler)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Location and staff. Room, bathroom and amenities are excellent.
Breakfast was expansive but flavors were not amazing. Most of the items that were native to China tasted dull. Fruit selection was small for this class of hotel. Also, the coffee service is ok. They need to add some small dishes for jelly, jams and Nutella.
Dwayn (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The hotel was stunning!! Very happy with The Langham. The location was perfect and close to shopping and restaurants. the staff were very polite, courteous and went out of their way to make our stay comfortable and fun. Very, Very happy and would love to come back and stay again.
Nothing could be better. It was outstanding.
AC (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
We loved our stay. The breakfast was wonderful–many options with everything freshly prepared and laid out nicely. The location was central to many restaurants and mall stores. The room and the bed itself was comfortable! We hope to stay again one day. We also appreciated the hospitality of the staff–everyone was so kind and attentive.
Hind (Solo Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The location, the hotel itself and the service and food was great
I liked everything, one of my favorite hotels
Esliger (Group Traveler)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Breakfast was great
Esliger (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Sabina (Family with young children)
stayed in January, 2026
Guest Score 7 out of 10
Good
Location is at the heart of retail district. Hotel is presentable and shower is spacious.
TV connectivity needs upgrade. Good to have individual lotion bottle for clients to use on the go as the climate is dry. The finishing is deteriorating, hotel needs refresh.
Chris (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
I absolutely loved the staff's polite demeanor and friendliness. The food was terrific, and the room was huge and so comfortable. The location also couldn't be better!
Robert (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The rooms were very nice and clean. Service was excellent
Hessa (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
The hotel provided us spectacular service in our stay. They have supported us on the following:
1. We lost our Ipad in Didi ride, they have contacted Didi customer service and delivered the tablet to our room.
2. We asked from where to purchase suit case and they ordered it online on our behalf and it was delivered in 30mins.
3. We requested for extra bed, they sent it to us and waived the charges.
Junnan (Couple)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
The location is great and the staff are super helpful and professional.
The mattress is old. A part of it is clearly lower than the rest and sleeping on it for three days ended up giving me backache. It is quite unacceptable that for a hotel like Langham there are issues with mattress.
Rashid (Couple)
stayed in December, 2025
Guest Score 7 out of 10
Good
The room is good the location of the hotel as well
The lobby is very loud with very loud music. During our check out they told us that we didnt paid the stay amount although we did when we arrived and it took time for them to find the payment. we were late for our flight because of this. So please make sure to keep the receipt and check out early to avoid this.
Thank you for your information!
Area information
- Shanghai Hongqiao Intl Airport - 8.32 mi
- Shanghai Pudong Intl Airport - 19.50 mi
- Huangpi Road Station - 0.26 mi
- Xintiandi Station - 0.36 mi
- Dashijie Station - 0.50 mi
- Laoximen Station - 0.58 mi
- People's Square Station - 0.81 mi
- Madang Road Station - 0.86 mi
- Yuyuan Garden Station - 0.91 mi
- Lujiabang Road Station - 0.94 mi
- Shanxi South Road Station - 1.03 mi
- Central He Nan Road Station - 1.19 mi
- Xinzha Road Station - 1.23 mi
- East Nanjing Road Station - 1.28 mi
- Shanghai Jinling EaseRoad Ferry Station - 1.34 mi
- Qufu Road Station - 1.45 mi
- Xiaonanmen Station - 1.47 mi
- South Xizang Road Station - 1.63 mi
- Tiantong Road Station - 1.64 mi
- NanPu Bridge Station - 1.74 mi
- Hanzhong Road Station - 1.80 mi
- Jing'an Temple Station - 1.87 mi
- Shanghai Dongchanglu Ferry Station - 1.88 mi
- Shanghai Museum Of Contemporary Art - 0.65 mi
- Shanghai Museum of Natural History - 0.65 mi
- Shanghai Art Museum - 0.90 mi
- Madam Tussauds Waxwork Museum of Shanghai - 0.95 mi
- Hushen Gallery Three On the Bund - 1.41 mi
- Shanghai Entomological Museum - 1.85 mi
- Shanghai Ocean Aquarium - 0.65 mi
- Botanical Garden Shanghai - 0.65 mi
- Shanghai Grand Theatre - 0.55 mi
- Shanghai Urban Planning Exhibition Center - 0.63 mi
- Shanghai Exhibition Center - 1.33 mi
- Pedestrian Street of East Nanjing Rd. - 0.69 mi
- Shanghai Old Street - 0.83 mi
- Super Brand Mall shopping center - 1.69 mi
- Nanpu Bridge - 1.83 mi
- People's Square - 0.46 mi
- The Government of Shanghai Municipality - 0.60 mi
- City God Temple - 0.65 mi
- Tian Zi Fang - 0.81 mi
- Fengxiang Fake Market - Taobao City Fengxiang Clothing and Gift Plaza - 0.82 mi
- Xin Tian Di - 0.83 mi
- Yu Garden - 0.91 mi
- Bund Center - 1.01 mi
- The Bund - 1.02 mi
- Dapuqiao Staion - 1.11 mi
- Plaza 66 - 1.27 mi
- Jing'an Sports Center - 1.63 mi
- Shanghai Mounument to the People's Heroes - 1.78 mi
- Cool Docks - 1.86 mi
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The Langham Xintiandi Hotel
99 Ma Dang Road, Shanghai, Shanghai, 200021, China