Wyndham Grand Plaza Royale Hangzhou
No. 555 Fengqi Road, Hangzhou, Zhejiang, 310006, China
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No. 555 Fengqi Road, Hangzhou, Zhejiang, 310006, China
At Wyndham Grand Plaza Royale Hangzhou, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Hangzhou with ease by utilizing the services provided by taxi, car hire and shuttle. Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Wyndham Grand Plaza Royale Hangzhou.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Wyndham Grand Plaza Royale Hangzhou.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Wyndham Grand Plaza Royale Hangzhou also include unique design elements like a balcony or terrace.A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Wyndham Grand Plaza Royale Hangzhou, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Wyndham Grand Plaza Royale Hangzhou, experience the ease of having groceries brought straight to your accommodation through their efficient service. At Wyndham Grand Plaza Royale Hangzhou, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the hot tub situated precisely at the hotel.At Wyndham Grand Plaza Royale Hangzhou, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Shower
  • Coffee/tea maker
  • Refrigerator
  • Children's playground
  • bathrobes
  • Snack bar
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • kids club
  • shuttle service
  • vending machine
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Kitchen
  • Off-Site parking
  • Private Bath
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Thai
  • Arabic
  • French
  • German
  • Italian
  • Korean
  • Convenience Store
  • Non-Smoking Rooms Available
  • Slippers
  • gift/souvenir shop
  • taxi service
  • Infirmary
  • Shops on site
  • Electric vehicle charging station
  • Kids' pool
  • Exterior Corridor
  • Sofa
  • Carpeting
  • Mirror
  • Pub crawls
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Chinese [Cantonese]
  • Grocery delivery
  • Ticket services
  • Food delivery
  • balcony/terrace
  • ATM or cash withdraw on site
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Kids safety features
  • Kids facilities
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Alcoholic beverages available
  • Airport shuttle (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in March, 2025
Guest Score 6 out of 10
Pleasant
The location is great! The room cleaning lady is nice.
There is no air-conditioning in the room. The outside temperature was about 28-29 C since we get there then hit 33 C on Mar 26. The room is facing south and was so hot that we can’t sleep over the whole stay. They only bring us a fan and no sorry or any other remedy.
stayed in March, 2025
Guest Score 1 out of 10
Very Poor
The food was terrible quality & the surrounding dirty.
Food was terrible & place was dirty. We spoke to the hotel - and they agreed to cancel our send night’s stay. The most disappointing part was that we tried several times to communicate with You! But your system did not allow us any options to cancel. This should be an easy option given such poor accomodation options are represented on your website!
stayed in November, 2024
Guest Score 9 out of 10
Wonderful
It was a good experience
stayed in November, 2024
Guest Score 7 out of 10
Good
The room has cigarette smell
stayed in October, 2024
Guest Score 8 out of 10
Very Good
Location . Stone through from all faculties and the West Lake
Breakfast was a bit lacking for westerner
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
stayed in June, 2024
Guest Score 10 out of 10
Exceptional
great. The janitor Mdm Chen Hua is very nice and responsible. She did a great job
stayed in April, 2024
Guest Score 3 out of 10
Poor
The location
No one spoke English or EVEN attempted to help either problems I had- I was left feeling very isolated
stayed in March, 2024
Guest Score 8 out of 10
Very Good
Great view of the mountain.
stayed in February, 2024
Guest Score 9 out of 10
Wonderful
stayed in November, 2023
Guest Score 6 out of 10
Pleasant
stayed in October, 2023
Guest Score 4 out of 10
Disappointing
1. Good location, just near by the Westlake & Baoshi mountain, and also close to Zhejiang University. 2. Has a bakery, which is good for enjoying fresh air 3. Serving is good enough, by default withe English service over the phone
1. A bit noisy, I can hear the sound from some kind of bar from downstairs, and the hotel is close to the road 2. Old facilities, for example, the floor is dusty, and the bathroom decoration is like 20 years old style, very small size TV 3. Breakfast not good, the bread is hard as stone, and they did not refresh the soup in a timely manner
stayed in October, 2023
Guest Score 9 out of 10
Wonderful
stayed in July, 2023
Guest Score 8 out of 10
Very Good
Nice room with a desk. Close to West Lake.
Hotel is relatively expensive compared to alternatives. The check-in process was a bit awkward with the receptionist going through a set of memorized questions without really seeming to have much understanding of English. After having given him our passports he said 'can I have your passports please' and 'what's your name?' (it's right there in my passport, right?).
stayed in June, 2023
Guest Score 5 out of 10
Fair
stayed in August, 2021
Guest Score 9 out of 10
Wonderful
The bed was very comfortable. The bathroom was very clean and the free toiletries were very nice.
We wanted a room with a balcony so that we could sit there in the evenings. There was no furniture on the balcony though. The rooftop terrace was also closed.
stayed in June, 2021
Guest Score 8 out of 10
Very Good
stayed in May, 2021
Guest Score 7 out of 10
Good
Great location, clean, big rooms
Breakfast looked good but was not impressed with it. They would not give out soft fried eggs over cooked rubber splodges. The reason give was that they could not guaranty the quality. Why is a large 5 star hotel buying substandard eggs. Restaurant staff need lessons on customer interaction.
stayed in May, 2021
Guest Score 9 out of 10
Wonderful
Good location and great breakfast buffet!
The floor in the bathroom gets wet after taking a shower. Shower leaking
stayed in February, 2021
Guest Score 9 out of 10
Wonderful
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Area information

    Airports Show all on map »

    • Hangzhou Xiaoshan Intl Airport - 16.53 mi

    Transport

      Train stations Show all on map »
      • Hangzhou chengzhan railway station - 2.02 mi
      • Hangzhou East Railway Station - 3.74 mi
      • Jiubao Subway station - 7.20 mi
      • Hangzhou South Railway Station - 10.26 mi
      • Yuhang Subway Station - 11.90 mi
      • Yiwu railway station - 61.46 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Hangzhou Zoo - 3.74 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Remnant Snow on the Bridge in Winter - 0.42 mi
      Theatres Show all on map »
      • Hangzhou Theatre - 0.72 mi
      Rivers and Lakes Show all on map »
      • Moon over the Peaceful Lake in Autumn - 1.17 mi
      • West Lake - 1.40 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Yellow Dragon Stadium - 1.75 mi
      Colleges and Universities Show all on map »
      • Zhejiang University Huajiachi Campus - 2.19 mi
      Other Show all on map »
      • Wulin Square Area - 0.66 mi
      • Bai Causeway - 0.73 mi
      • WTC Hanghzou - 1.38 mi
      • Huanglong Sport Centre - 1.46 mi
      • Wushan Square - 1.47 mi
      • Spring Dawn at Su Causeway - 1.76 mi
      • Hangzhou Zhan - 1.78 mi
      • The Moon Reflected in Three Pools - 1.82 mi
      • Genshanmen Zhan - 1.84 mi
      • Wine-making Yard and Lotus Pool in Summer - 1.94 mi
      • Gegong Temple - 2.36 mi
      • Nanxingqiao Zhan - 3.33 mi
      • Lingyin Temple - 3.90 mi
      • Tiger-running Spring - 4.08 mi
      • Xixi Wetland - 5.58 mi
      • Qiantangjiang Zhan - 5.81 mi
      • Linping Zhan - 13.85 mi
      • Shaoxing Zhan - 30.52 mi
      • Luxun Ji Nian Guan - 31.59 mi
      • Dongguanzhen Zhan - 42.54 mi
      • Mawangtang Zhan - 45.05 mi
      • Cao'e Zhan - 45.91 mi
      • Qixingqiao Zhan - 54.17 mi

Wyndham Grand Plaza Royale Hangzhou

No. 555 Fengqi Road, Hangzhou, Zhejiang, 310006, China