Oakwood Residence Hangzhou
West Lake District No. 28 Jiaogong Road, Hangzhou, Zhejiang, 310012, China
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West Lake District No. 28 Jiaogong Road, Hangzhou, Zhejiang, 310012, China
At Oakwood Residence Hangzhou, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit.Arrange your trips to and from the airport using the serviced apartment's convenient transportation services booking. Discover the wonders of Hangzhou with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Oakwood Residence Hangzhou. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Oakwood Residence Hangzhou also include unique design elements like a separate living room.A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the serviced apartment offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea. In the serviced apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Oakwood Residence Hangzhou, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Oakwood Residence Hangzhou, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the sauna situated precisely at the serviced apartment. At Oakwood Residence Hangzhou, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the serviced apartment fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Internet Access
  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Shower
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • bathrobes
  • Heating
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • indoor pool
  • washing machine
  • seating area
  • telephone
  • alarm clock
  • kitchenware
  • clothes dryer
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Kitchen
  • Off-Site parking
  • Phone in bathroom
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Japanese
  • German
  • Non-Smoking Rooms Available
  • Slippers
  • taxi service
  • yoga room
  • Kids' pool
  • Sofa
  • Linens
  • Carpeting
  • Mirror
  • Umbrella
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Chinese [Mandarin]
  • Scale
  • Food delivery
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • High floors
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa/sauna
  • Toiletries provided
  • TV & Movies/Shows
  • Wake up call
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Desk/workspace available
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Xerox/fax in business center
Click here to leave your opinion >>
stayed in July, 2025
Guest Score 8 out of 10
Very Good
The room is clean and the bed is comfortable. We like that there is a big sofa in front of the TV for us to relax.
The hotel is quite far from town and the west lake region so it took us about an hour to travel to and from town, so that took up some travel time.
stayed in June, 2025
Guest Score 8 out of 10
Very Good
I stayed there many times and it’s the best option so far
Rooms need renovation and better cleaning
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Quietness
Internet poor
stayed in May, 2025
Guest Score 7 out of 10
Good
Location was good. Surround by many restos. Good breakfast.
Ac not working on the first and second night. They asked us to open the window instead. Furniture was run down and dusty.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Very nice service and a convenient and comfortable stay
stayed in April, 2025
Guest Score 4 out of 10
Disappointing
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
It’s clean, gd value and the staff were all very warm, helpful friendly.
Nothing
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Location near xihu, spacious, the view, convenient to call cab, restaurant staff is courteous , room service is good
They charge deposit for about 1000 RMB when checkin. They did not just hold the amount but really debit your credit card, while I understand they will refund the deposit upon checkout, loss will be incurred to guests due to difference in buying in and out of exchange rates. That’s not a fair practice. I will suggest the hotel to hold the amount in the credit card as deposit instead and then upon checkout, just cancel the holding amount will be a more fair practice. I think that’s a common practice adopted by many hotels.
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
We like the washing machine.
No amenities nearby. Not easily assessible without a car. Not within walking distance to underground train station. Bellboy not alert to take our luggages from car upon our arrival at the residence. Room heater too dry. Room doesn't have drying rack for clothings after washing. The drying string in the bathroom is not sufficient.
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
I like everything: 1st the room very big and comfortable. 2nd the room equipped with everything you need it “Microwave, Electric cooker, coffee machine, toaster, Fridge and freezer + Full kitchen tools qnd washing machine. amazing closet alot of hangers so no need to take your hangers with you very big toilet” 3rd very very clean furniture 4th Very helpful friendly Staff 5th everything near infront of the hotel small supermarket + starbucks + Tim hornet Cafe, Burger King, Mac, KFC And also they have alot of Fine dining restaurants. Thank you Oakwood For everything.
Nothing
stayed in January, 2025
Guest Score 8 out of 10
Very Good
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Upgraded our room for genius membership. Very spacious with five star facilities. Delicious, sumptuous breakfast with wide range of choices.
Nothing in particular.
stayed in November, 2024
Guest Score 9 out of 10
Wonderful
stayed in November, 2024
Guest Score 6 out of 10
Pleasant
stayed in October, 2024
Guest Score 7 out of 10
Good
good location, walking distance to city center
stayed in September, 2024
Guest Score 10 out of 10
Exceptional
very good network, I used it already in several cities. Always good price
stayed in September, 2024
Guest Score 8 out of 10
Very Good
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Area information

    Airports Show all on map »

    • Hangzhou Xiaoshan Intl Airport - 21.40 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Hangzhou Zoo - 4.58 mi

    Transport

      Train stations Show all on map »
      • Hangzhou chengzhan railway station - 8.24 mi
      • Hangzhou East Railway Station - 11.75 mi
      • Hangzhou South Railway Station - 12.69 mi
      • Jiubao Subway station - 14.92 mi
      • Yuhang Subway Station - 20.07 mi
      • Yiwu railway station - 54.20 mi

    Other attractions

      Rivers and Lakes Show all on map »
      • West Lake - 6.92 mi
      • Moon over the Peaceful Lake in Autumn - 7.17 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Yellow Dragon Stadium - 7.83 mi
      Monuments and Landmarks Show all on map »
      • Remnant Snow on the Bridge in Winter - 7.89 mi
      Theatres Show all on map »
      • Hangzhou Theatre - 8.88 mi
      Colleges and Universities Show all on map »
      • Zhejiang University Huajiachi Campus - 10.06 mi
      Other Show all on map »
      • Tiger-running Spring - 4.32 mi
      • Qiantangjiang Zhan - 4.65 mi
      • Lingyin Temple - 5.62 mi
      • Nanxingqiao Zhan - 5.77 mi
      • Gegong Temple - 6.01 mi
      • Wine-making Yard and Lotus Pool in Summer - 6.49 mi
      • The Moon Reflected in Three Pools - 6.50 mi
      • Spring Dawn at Su Causeway - 6.55 mi
      • Wushan Square - 7.16 mi
      • Xixi Wetland - 7.32 mi
      • Bai Causeway - 7.57 mi
      • Hangzhou Zhan - 7.68 mi
      • Huanglong Sport Centre - 7.79 mi
      • WTC Hanghzou - 8.02 mi
      • Wulin Square Area - 8.94 mi
      • Genshanmen Zhan - 10.08 mi
      • Linping Zhan - 22.12 mi
      • Shaoxing Zhan - 31.51 mi
      • Luxun Ji Nian Guan - 32.27 mi
      • Dongguanzhen Zhan - 44.71 mi
      • Cao'e Zhan - 48.17 mi
      • Mawangtang Zhan - 53.05 mi
      • Yiwu international trade center - 56.71 mi
      • Yiwu International Expo Center - 58.87 mi
      • Yiwu Down Town - 59.31 mi

Oakwood Residence Hangzhou

West Lake District No. 28 Jiaogong Road, Hangzhou, Zhejiang, 310012, China