Midtown Shangri-la Hotel Hangzhou
Yanan Road Hangzhou Kerry Center No.6 Changshou Road., Hangzhou, Zhejiang, 310006, China
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Yanan Road Hangzhou Kerry Center No.6 Changshou Road., Hangzhou, Zhejiang, 310006, China
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Hangzhou.The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the hotel offers visitors access to mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms.Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Midtown Shangri-La, Hangzhou, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Midtown Shangri-La, Hangzhou through their distinctive delivery assistance.Indulge in the numerous pursuits available at Midtown Shangri-La, Hangzhou. Treat and spoil yourself by stopping at massage, hot tub, salon, solarium, steam room, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Bathtub
  • Shower
  • Coffee/tea maker
  • Nightclub/DJ
  • bathrobes
  • Fishing
  • Heating
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • shuttle service
  • telephone
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Slippers
  • taxi service
  • yoga room
  • Shops on site
  • Books, DVDs, music for children
  • Pool with view
  • Light therapy
  • Linens
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Chinese [Cantonese]
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Accessible rooms through interior corridor available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Indoor Tanning
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Desk/workspace available
  • Professional cleaning services
  • Allergy-free rooms available
  • Cleaning products available
  • Room service available
  • Airport shuttle (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in May, 2026
Guest Score 7 out of 10
Good
Quite
View
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Fairly good location near west lake
Didn’t feel like the usual Shangri la experience. Breakfast was a bit chaotic.
stayed in April, 2026
Guest Score 9 out of 10
Wonderful
best location. WIFI is great.
bath tub plug didn't work. I didn't bother to call to get it fixed.
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
very good service and helpful staff, compliments to Xenia Emma Doris Sylvie!
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Great location, professional service
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
LOVED this hotel. Beds beyond comfortable, staff was lovely, great location.
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Great staff and breakfast buffet
Nothing
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
It was just amazing west lake view horizon club top class a la carte breakfast...eveline did great job, front office Stomi, wanda zhang and susan Y were professional with personal touch ... god bless them ... exceptional service Shangrila mid town with no compassion... thanks a lot
What I didn't like??? How they are 9999% perfect...
stayed in June, 2025
Guest Score 8 out of 10
Very Good
The quality and offering was wonderful as expected for a Shangri-La hotel.
None - the breakfast buffet was wonderful
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
The location is excellent. It's in close proximity to West lake and a big shopping mall. It's great for family traveling with young and old generation. The room was modern and clean and big compared to other local hotels. The staff was very helpful too. My parents have left something at the hotel after check out and they were kind enough to locate and send it back to me by courier. We were very grateful for their help.
They do not have much amenities for baby or toddlers. It would be better if they can provide bottle sterilizer and stepping stool and toilet training seat and nappy disposal bin.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
The location is superb. We took morning walk to the West Lake and felt great. The Kerry shopping centre nearby also provided great experience for dining and shopping.
The smell of the rooms could be improved. Not sure it is due to the smell of the cleansing detergents/chemicals used, or due to the leftover smell from previous guests.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
I really enjoy the hotel's location and the room itself. I was fortunate to be upgraded to a lake view room, and the view is absolutely stunning. The hotel is conveniently connected to a shopping center, and there’s another shopping center within walking distance. It's incredibly practical for exploring the area. In the mornings, I take a run around the lake, which is less than a five-minute walk from the hotel.
The breakfast might need more coffee. The coffee machine is busy.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
I loved the location, the staff was very friendly and helpful, the breakfast options were great. The hotel is perhaps a little older and shows signs left and right that it needs maintenance, the shower is perhaps the only thing that really wasn’t great as there was not enough water pressure.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in March, 2025
Guest Score 6 out of 10
Pleasant
I arrived there sooner and i had to book one more extra and they charged me 2 times more for that day ???
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Area information

    Airports Show all on map »

    • Hangzhou Xiaoshan Intl Airport - 16.25 mi

    Transport

      Train stations Show all on map »
      • Hangzhou chengzhan railway station - 1.70 mi
      • Hangzhou East Railway Station - 3.63 mi
      • Jiubao Subway station - 7.06 mi
      • Hangzhou South Railway Station - 9.93 mi
      • Yuhang Subway Station - 11.86 mi
      • Yiwu railway station - 61.29 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Hangzhou Zoo - 3.69 mi

    Other attractions

      Monuments and Landmarks Show all on map »
      • Remnant Snow on the Bridge in Winter - 0.59 mi
      Theatres Show all on map »
      • Hangzhou Theatre - 0.97 mi
      Rivers and Lakes Show all on map »
      • Moon over the Peaceful Lake in Autumn - 1.28 mi
      • West Lake - 1.34 mi
      Colleges and Universities Show all on map »
      • Zhejiang University Huajiachi Campus - 2.02 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Yellow Dragon Stadium - 2.05 mi
      Other Show all on map »
      • Wulin Square Area - 0.77 mi
      • Bai Causeway - 0.84 mi
      • Wushan Square - 1.28 mi
      • Hangzhou Zhan - 1.47 mi
      • WTC Hanghzou - 1.69 mi
      • Huanglong Sport Centre - 1.75 mi
      • The Moon Reflected in Three Pools - 1.77 mi
      • Spring Dawn at Su Causeway - 1.81 mi
      • Genshanmen Zhan - 1.82 mi
      • Wine-making Yard and Lotus Pool in Summer - 2.06 mi
      • Gegong Temple - 2.29 mi
      • Nanxingqiao Zhan - 3.14 mi
      • Tiger-running Spring - 4.01 mi
      • Lingyin Temple - 4.08 mi
      • Qiantangjiang Zhan - 5.61 mi
      • Xixi Wetland - 5.86 mi
      • Linping Zhan - 13.85 mi
      • Shaoxing Zhan - 30.20 mi
      • Luxun Ji Nian Guan - 31.26 mi
      • Dongguanzhen Zhan - 42.22 mi
      • Mawangtang Zhan - 44.98 mi
      • Cao'e Zhan - 45.59 mi
      • Qixingqiao Zhan - 54.12 mi

Midtown Shangri-la Hotel Hangzhou

Yanan Road Hangzhou Kerry Center No.6 Changshou Road., Hangzhou, Zhejiang, 310006, China