Midtown Shangri-la Hotel Hangzhou
Yanan Road Hangzhou Kerry Center No.6 Changshou Road., Hangzhou, Zhejiang, 310006, China
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Room
Address
Yanan Road Hangzhou Kerry Center No.6 Changshou Road., Hangzhou, Zhejiang, 310006, China
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Bathtub
- Shower
- Nightclub/DJ
- bathrobes
- Fishing
- Heating
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- shuttle service
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- taxi service
- yoga room
- Shops on site
- Books, DVDs, music for children
- Pool with view
- Light therapy
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Chinese [Cantonese]
- Grocery delivery
- Ticket services
- Contactless check-in/out
- Food delivery
- Accessible rooms through interior corridor available
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Indoor Tanning
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Airport shuttle (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Peter (Couple)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Wayne (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Great staff and breakfast buffet
Nothing
Sita (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
It was just amazing west lake view horizon club top class a la carte breakfast...eveline did great job, front office Stomi, wanda zhang and susan Y were professional with personal touch ... god bless them ... exceptional service Shangrila mid town with no compassion... thanks a lot
What I didn't like??? How they are 9999% perfect...
Seh B. (Couple)
stayed in June, 2025
Guest Score 8 out of 10
Very Good
The quality and offering was wonderful as expected for a Shangri-La hotel.
None - the breakfast buffet was wonderful
Yin (Couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
A.k.d.e (Family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
The location is excellent. It's in close proximity to West lake and a big shopping mall. It's great for family traveling with young and old generation.
The room was modern and clean and big compared to other local hotels.
The staff was very helpful too. My parents have left something at the hotel after check out and they were kind enough to locate and send it back to me by courier. We were very grateful for their help.
They do not have much amenities for baby or toddlers. It would be better if they can provide bottle sterilizer and stepping stool and toilet training seat and nappy disposal bin.
Siu (Couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
The location is superb. We took morning walk to the West Lake and felt great. The Kerry shopping centre nearby also provided great experience for dining and shopping.
The smell of the rooms could be improved. Not sure it is due to the smell of the cleansing detergents/chemicals used, or due to the leftover smell from previous guests.
Chen (Family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Johann (Group Traveler)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Xuhua b. (Solo Traveler)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
I really enjoy the hotel's location and the room itself. I was fortunate to be upgraded to a lake view room, and the view is absolutely stunning. The hotel is conveniently connected to a shopping center, and there’s another shopping center within walking distance. It's incredibly practical for exploring the area. In the mornings, I take a run around the lake, which is less than a five-minute walk from the hotel.
The breakfast might need more coffee. The coffee machine is busy.
Nikolas (Solo Traveler)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
I loved the location, the staff was very friendly and helpful, the breakfast options were great.
The hotel is perhaps a little older and shows signs left and right that it needs maintenance, the shower is perhaps the only thing that really wasn’t great as there was not enough water pressure.
Abdulwahab (Solo Traveler)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Khaled (Solo Traveler)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Mohammad (Family with young children)
stayed in March, 2025
Guest Score 6 out of 10
Pleasant
I arrived there sooner and i had to book one more extra and they charged me 2 times more for that day ???
Lili (Group Traveler)
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
The hotel room is very clean and the staff are friendly.
Nil
Abdulrahman (Business Traveler)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
every thing is great
nothing but the price was i little high this hotel worth it
Danny (Couple)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Excellent staff
Holta (Business Traveler)
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
The hotel is located near the west lake and 8min from the metro station. The beds and the pillows were super comfy. The staff is very helpful, especially in the lobby.
The only thing we did not like is that the SPA facilities like sauna or jacuzzi are located inside changing rooms so as a couple you cannot enjoy these together. But I guess this is not specific to this hotel only in China.
Audrey (Family with young children)
stayed in February, 2025
Guest Score 6 out of 10
Pleasant
Qingqing (Couple)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Location is good, 10minutes walk to west lake. Hotel is adjacent to Kerry Centre mall so it’s very convenient if you want to grab food or coffee.
The interior is not as modern as I expected it should be. You can tell it’s a not a newly designed hotel.
Thank you for your information!
Area information
- Hangzhou Xiaoshan Intl Airport - 16.25 mi
- Hangzhou chengzhan railway station - 1.70 mi
- Hangzhou East Railway Station - 3.63 mi
- Jiubao Subway station - 7.06 mi
- Hangzhou South Railway Station - 9.93 mi
- Yuhang Subway Station - 11.86 mi
- Yiwu railway station - 61.29 mi
- Hangzhou Zoo - 3.69 mi
- Remnant Snow on the Bridge in Winter - 0.59 mi
- Hangzhou Theatre - 0.97 mi
- Moon over the Peaceful Lake in Autumn - 1.28 mi
- West Lake - 1.34 mi
- Zhejiang University Huajiachi Campus - 2.02 mi
- Yellow Dragon Stadium - 2.05 mi
- Wulin Square Area - 0.77 mi
- Bai Causeway - 0.84 mi
- Wushan Square - 1.28 mi
- Hangzhou Zhan - 1.47 mi
- WTC Hanghzou - 1.69 mi
- Huanglong Sport Centre - 1.75 mi
- The Moon Reflected in Three Pools - 1.77 mi
- Spring Dawn at Su Causeway - 1.81 mi
- Genshanmen Zhan - 1.82 mi
- Wine-making Yard and Lotus Pool in Summer - 2.06 mi
- Gegong Temple - 2.29 mi
- Nanxingqiao Zhan - 3.14 mi
- Tiger-running Spring - 4.01 mi
- Lingyin Temple - 4.08 mi
- Qiantangjiang Zhan - 5.61 mi
- Xixi Wetland - 5.86 mi
- Linping Zhan - 13.85 mi
- Shaoxing Zhan - 30.20 mi
- Luxun Ji Nian Guan - 31.26 mi
- Dongguanzhen Zhan - 42.22 mi
- Mawangtang Zhan - 44.98 mi
- Cao'e Zhan - 45.59 mi
- Qixingqiao Zhan - 54.12 mi
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Midtown Shangri-la Hotel Hangzhou
Yanan Road Hangzhou Kerry Center No.6 Changshou Road., Hangzhou, Zhejiang, 310006, China