Hangzhou Sofitel Westlake Hotel
333 West Lake Avenue, Hangzhou, Zhejiang, 310002, China
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333 West Lake Avenue, Hangzhou, Zhejiang, 310002, China
Experience an abundance of unparalleled facilities and features at Hangzhou Sofitel Westlake Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Hangzhou becomes even more accessible through the taxi and car hire amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Hangzhou Sofitel Westlake Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found.At Hangzhou Sofitel Westlake Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. A few accommodations within Hangzhou Sofitel Westlake Hotel offer unique design elements such as a separate living room.Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Hangzhou Sofitel Westlake Hotel.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At Hangzhou Sofitel Westlake Hotel, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to hot tub, steam room and sauna on your final days.Be sure to drop by the pool at hotel at least once during your stay.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Shower
  • bathrobes
  • Snack bar
  • Private check-in/check-out
  • Adult only
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Off-Site parking
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Happy Hour
  • Non-Smoking Rooms Available
  • Slippers
  • gift/souvenir shop
  • taxi service
  • Books, DVDs, music for children
  • Exterior Corridor
  • Linens
  • Carpeting
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Chinese [Mandarin]
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • ATM or cash withdraw on site
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Socket near the bed
  • Desk/workspace available
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Alcoholic beverages available
  • Airport shuttle (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
location
overpriced for an very old hotel
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Next to Westlake, and 15 mins by walking from the Ding’an Road station. Have different malls close the hotel, and the Nansongyu street where you will find lots of food, souvenirs, everything in one long street (: and you can go by walking too
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Excellent service, including the super fast delivery of items ordered from the Meituan and numerous online platforms
The entrance driveway to the hotel is quite inconspicuous. The frontage is not great.
stayed in January, 2026
Guest Score 5 out of 10
Fair
It’s an OK hotel. Stayed 1 night instead of the 2 I had originally planned. Moved to a Hilton hotel instead for the 2nd night.
The bed was like sleeping on concrete.
stayed in January, 2026
Guest Score 8 out of 10
Very Good
They've been very accommodating
stayed in January, 2026
Guest Score 8 out of 10
Very Good
It was near Westlake and walking distance to the lake, pedestrian street malls and shopping malls nearby.
No view of the lake itself.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Classic old fashioned luxury hotel. Great place, nice staff. No complains at all!
Nothing.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location OK.
However, should share the west lake map (for us free-and-easy) during day#1 of visit. We were lost on the way back, along by walking the wrong direction on day#1 after a boat arrival. When reached Yuefei Temple, it was very difficult to get didi transport back that evening.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The unique design, the comfort, the cleanliness and the proximity to Westlake. No complaints, all compliments
None
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The rooms are clean and comfortable Breakfast buffet was good The concierge went out of his way to help us when we needed help contacting an online payment service The location is perfect, a short walk to the West Lake Shoreline
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The staff in the lounge were great!!
Nothing
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Very good location, short distance to West Lake. Spacious room with beautiful city view.
N/A
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Location
Too out of dated
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Clean and professional staff. The hotel is close to the westlake
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Awesome breakfast! And great location steps from the lake!
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Great location, clean room, chic and practical interior design, friendly staff.
None
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Great location- right next to the West Lake but not in the craziest area. Room layout and design are chic and practical. Staff are friendly.
None
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Location was great. A few steps from West Lake. Breakfast spread was quite good and it came with the room. Staff were polite and helpful.
Swimming pool was.small.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
The location is perfect. very close to west lake, restaurants and shopping centers. Easier to call taxi, no traffic jam nearby. The room conditions also good. Staff are friendly and approachable. The conceige team are very helpful.
nothing!
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Availability from Wed, Apr 8, 2026 To Sat, Apr 11, 2026 For 1 Room (Change Search)
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Area information

    Airports Show all on map »

    • Hangzhou Xiaoshan Intl Airport - 16.12 mi

    Transport

      Train stations Show all on map »
      • Hangzhou chengzhan railway station - 1.28 mi
      • Hangzhou East Railway Station - 4.07 mi
      • Jiubao Subway station - 7.40 mi
      • Hangzhou South Railway Station - 9.46 mi
      • Yuhang Subway Station - 12.37 mi
      • Yiwu railway station - 60.56 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Hangzhou Zoo - 3.12 mi

    Other attractions

      Rivers and Lakes Show all on map »
      • West Lake - 0.88 mi
      • Moon over the Peaceful Lake in Autumn - 1.20 mi
      Monuments and Landmarks Show all on map »
      • Remnant Snow on the Bridge in Winter - 0.93 mi
      Theatres Show all on map »
      • Hangzhou Theatre - 1.70 mi
      Colleges and Universities Show all on map »
      • Zhejiang University Huajiachi Campus - 2.39 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Yellow Dragon Stadium - 2.41 mi
      Other Show all on map »
      • Wushan Square - 0.56 mi
      • Hangzhou Zhan - 0.84 mi
      • Bai Causeway - 0.92 mi
      • The Moon Reflected in Three Pools - 1.26 mi
      • Wulin Square Area - 1.51 mi
      • Spring Dawn at Su Causeway - 1.51 mi
      • Gegong Temple - 1.70 mi
      • Wine-making Yard and Lotus Pool in Summer - 1.87 mi
      • Huanglong Sport Centre - 2.10 mi
      • WTC Hanghzou - 2.11 mi
      • Nanxingqiao Zhan - 2.41 mi
      • Genshanmen Zhan - 2.44 mi
      • Tiger-running Spring - 3.40 mi
      • Lingyin Temple - 3.98 mi
      • Qiantangjiang Zhan - 4.88 mi
      • Xixi Wetland - 6.01 mi
      • Linping Zhan - 14.43 mi
      • Shaoxing Zhan - 29.75 mi
      • Luxun Ji Nian Guan - 30.79 mi
      • Dongguanzhen Zhan - 41.90 mi
      • Cao'e Zhan - 45.28 mi
      • Mawangtang Zhan - 45.44 mi
      • Qixingqiao Zhan - 54.61 mi

Hangzhou Sofitel Westlake Hotel

333 West Lake Avenue, Hangzhou, Zhejiang, 310002, China