Hangzhou Sofitel Westlake Hotel
333 West Lake Avenue, Hangzhou, Zhejiang, 310002, China
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1 Room With 3 Adults Change Search
Room
Room
Address
333 West Lake Avenue, Hangzhou, Zhejiang, 310002, China
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- bathrobes
- Snack bar
- Private check-in/check-out
- Adult only
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- taxi service
- Books, DVDs, music for children
- Exterior Corridor
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Grocery delivery
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Socket near the bed
- Desk/workspace available
- Cleaning products available
- Room service available
- Clothes drying rack
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Faisal (Couple)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
location
overpriced for an very old hotel
Nadia Y. (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Next to Westlake, and 15 mins by walking from the Ding’an Road station. Have different malls close the hotel, and the Nansongyu street where you will find lots of food, souvenirs, everything in one long street (: and you can go by walking too
Sock T. (Group Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Excellent service, including the super fast delivery of items ordered from the Meituan and numerous online platforms
The entrance driveway to the hotel is quite inconspicuous. The frontage is not great.
Dimas (Solo Traveler)
stayed in January, 2026
Guest Score 5 out of 10
Fair
It’s an OK hotel. Stayed 1 night instead of the 2 I had originally planned. Moved to a Hilton hotel instead for the 2nd night.
The bed was like sleeping on concrete.
Laura (Couple)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
They've been very accommodating
Esther (Family with young children)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
It was near Westlake and walking distance to the lake, pedestrian street malls and shopping malls nearby.
No view of the lake itself.
Yi (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Classic old fashioned luxury hotel. Great place, nice staff. No complains at all!
Nothing.
kai l. (Couple)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location OK.
However, should share the west lake map (for us free-and-easy) during day#1 of visit. We were lost on the way back, along by walking the wrong direction on day#1 after a boat arrival. When reached Yuefei Temple, it was very difficult to get didi transport back that evening.
Nicholas L. (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The unique design, the comfort, the cleanliness and the proximity to Westlake. No complaints, all compliments
None
James (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The rooms are clean and comfortable
Breakfast buffet was good
The concierge went out of his way to help us when we needed help contacting an online payment service
The location is perfect, a short walk to the West Lake Shoreline
Cormac (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
The staff in the lounge were great!!
Nothing
Nu T. T. (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Very good location, short distance to West Lake. Spacious room with beautiful city view.
N/A
Kenneth (Family with young children)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
Location
Too out of dated
patrick (Group Traveler)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
Clean and professional staff. The hotel is close to the westlake
Jerome (Couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Awesome breakfast! And great location steps from the lake!
Yanan (Couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Great location, clean room, chic and practical interior design, friendly staff.
None
Yanan (Couple)
stayed in June, 2025
Guest Score 10 out of 10
Exceptional
Great location- right next to the West Lake but not in the craziest area. Room layout and design are chic and practical. Staff are friendly.
None
Christine (Couple)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Soo (Family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Location was great. A few steps from West Lake.
Breakfast spread was quite good and it came with the room.
Staff were polite and helpful.
Swimming pool was.small.
Nan (Family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
The location is perfect. very close to west lake, restaurants and shopping centers. Easier to call taxi, no traffic jam nearby. The room conditions also good. Staff are friendly and approachable. The conceige team are very helpful.
nothing!
Thank you for your information!
Availability from Wed, Apr 8, 2026 To Sat, Apr 11, 2026 For 1 Room (Change Search)
Room type
Max
Rate
Area information
- Hangzhou Xiaoshan Intl Airport - 16.12 mi
- Hangzhou chengzhan railway station - 1.28 mi
- Hangzhou East Railway Station - 4.07 mi
- Jiubao Subway station - 7.40 mi
- Hangzhou South Railway Station - 9.46 mi
- Yuhang Subway Station - 12.37 mi
- Yiwu railway station - 60.56 mi
- Hangzhou Zoo - 3.12 mi
- West Lake - 0.88 mi
- Moon over the Peaceful Lake in Autumn - 1.20 mi
- Remnant Snow on the Bridge in Winter - 0.93 mi
- Hangzhou Theatre - 1.70 mi
- Zhejiang University Huajiachi Campus - 2.39 mi
- Yellow Dragon Stadium - 2.41 mi
- Wushan Square - 0.56 mi
- Hangzhou Zhan - 0.84 mi
- Bai Causeway - 0.92 mi
- The Moon Reflected in Three Pools - 1.26 mi
- Wulin Square Area - 1.51 mi
- Spring Dawn at Su Causeway - 1.51 mi
- Gegong Temple - 1.70 mi
- Wine-making Yard and Lotus Pool in Summer - 1.87 mi
- Huanglong Sport Centre - 2.10 mi
- WTC Hanghzou - 2.11 mi
- Nanxingqiao Zhan - 2.41 mi
- Genshanmen Zhan - 2.44 mi
- Tiger-running Spring - 3.40 mi
- Lingyin Temple - 3.98 mi
- Qiantangjiang Zhan - 4.88 mi
- Xixi Wetland - 6.01 mi
- Linping Zhan - 14.43 mi
- Shaoxing Zhan - 29.75 mi
- Luxun Ji Nian Guan - 30.79 mi
- Dongguanzhen Zhan - 41.90 mi
- Cao'e Zhan - 45.28 mi
- Mawangtang Zhan - 45.44 mi
- Qixingqiao Zhan - 54.61 mi
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Hangzhou Sofitel Westlake Hotel
333 West Lake Avenue, Hangzhou, Zhejiang, 310002, China