Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Hangzhou.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Banyan Tree Hangzhou have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Banyan Tree Hangzhou as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors staying at Banyan Tree Hangzhou have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.Throughout the day, engage in the entertaining activities available at Banyan Tree Hangzhou. Unwind and conclude each day delightfully by stopping by hot tub, salon and spa, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

• Free Parking
• Swimming Pool
• Garden
• Meeting/Banquet Facilities
• Room Service
• Safety Deposit Box
• Air Conditioning
• Babysitting/Child Services
• Bar
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Elevator
• Coffee shop
• Hair dryer
• Bathtub
• Shower
• Coffee/tea maker
• BBQ facilities
• bathrobes
• Library
• Heating
• Private check-in/check-out
• Wheelchair accessible
• On-site parking
• mini bar
• indoor pool
• shuttle service
• seating area
• telephone
• kitchenware
• mosquito net
• blackout curtains
• 24-hour security

• Boating
• Concierge services
• Designated Smoking Area
• Family Rooms
• Free Wi-Fi
• Hair/Beauty Salon
• Massage services
• Off-Site parking
• Restaurant(s)
• Closet
• Daily Housekeeping
• English
• Non-Smoking Rooms Available
• Slippers
• gift/souvenir shop
• taxi service
• Books, DVDs, music for children
• Electric vehicle charging station
• Linens
• Carpeting
• Sewing Kit
• Umbrella
• Smoke alarms
• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Cashless payment available
• Hand sanitizer in guest accommodation and key areas
• Invoices
• Sterilizing equipment
• Staff trained in safety protocol
• Temperature check for guests and staff
• Free face masks
• Chinese [Mandarin]

• Grocery delivery
• Ticket services
• Audible alarm
• balcony/terrace
• Body thermometer available
• Car rental available
• CCTV security in common areas
• Complimentary drinking water
• Currency exchange service
• Daily disinfection
• Facilities for disabled guests available
• Fitness center
• Hot tub/Whirlpool
• Ironing amenities
• Laundry services
• Luggage storage & lockers
• Non-smoking property
• Separate shower/bathtub
• Spa services
• Tennis court & equipment
• Toiletries provided
• Tour services
• TV & Movies/Shows
• Wake up call
• Physical/social distancing guidelines
• Individually-wrapped food options
• Air conditioning in public area
• Heating in public area
• Desk/workspace available
• Room service available
• Airport shuttle (charges may apply)
• Xerox/fax in business center
• Kid-friendly dining