Four Seasons Hotel Guangzhou
5 Zhujiang West Road, Guangzhou, Guangdong, 510623, China
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1 Room With 2 Adults Change Search
Room
Room
Address
5 Zhujiang West Road, Guangzhou, Guangdong, 510623, China
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- Refrigerator
- bathrobes
- Heating
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- seating area
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Daily Newspaper
- Designated Smoking Area
- Doorman
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Massage services
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- taxi service
- Shops on site
- Books, DVDs, music for children
- Electric vehicle charging station
- Pool with view
- Sofa
- Carpeting
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Chinese [Cantonese]
- In-room tablet
- Ticket services
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Spa services
- Spa/sauna
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Professional cleaning services
- Cleaning products available
- Clothes drying rack
- Airport shuttle (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Najla (Family with young children)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The service, staff, cleanliness, location all were great
Saleh (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Luxury and size of the room was magnificent
Sara (Solo Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Every thing was perfect from the staff to the service and the location and the food.
Jie (Solo Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The view & the breakfast is very good. But Booking did not include any breakfast, and we had to add it separately.
No
Mohammad (Solo Traveler)
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
- Room was comfortable, and spacious.
- Services were great.
- Staff were great, kind and helpful.
- The room view and scenary were spectacular.
- Room was clean, and cleaning services were amazing.
- Location was great.
- Five star hotel vibes and overall experience were met.
- Bathroom was smelly and because of that it was hard to use it comfortably
Nana (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The hotel was AMAZING! Room was beautiful, extremely comfortable. Everything worked perfectly. Buffet was also very good.
esam (Family with young children)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location and breakfast was outstanding. Staff were friendly and always want to help.
The mattress was very soft and not suitable for people with back pain. Although our room was described as panoramic, a massive pillar in the center blocked the view. We suffered for three days, asking them to adjust the air conditioning because it was very hot and humid. What I didn’t like was that the manager insisted the entire hotel was set to 22°C and that they couldn’t lower it, which didn’t make any sense. Finally, they acknowledged their technical error.
Abdulmajeed (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Loved everything about it
حمده (Family with young children)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
It’s a luxury hotel. The room are big. The restaurants are good.
Lobby is so crowded. You have to take elevator to go to the lobby and then another elevator to go to your room.
Shivakumar (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
View
Nothing
Sidi (Solo Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location
Traffic
Aisha (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Mohammed (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
All great
Slaiman k. (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Every thing was amazing from the hotel it self staff location and the room view was relaxing and i would to thank April from the reception for helping me finding my missing wallet. She contacted the train station for me and helped me alot. Thank you
Abdulaziz (Solo Traveler)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Exceptionally nice room, comfortable and clean
Milos (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Everything. The room , materials, comfort , beds , the toilet, the view. An experience. Bar on the 99th is stunning. Concierge helped with our luggage,sent it to the airport. Everything is just AMAZING
Veronika (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Amazing as always!
Victoria (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Great for canton tower viewing and for visiting the library and canton museum, spa is nice if they can limit family w kids usage to certain hours as the pool is not that big and kids are screaming loud.
Don’t dine in the hotel Chinese Michelin restaurant, overpriced, additional 15% service charge and the worst of all the food is not that impressive. They can’t even make the simplest chasiu right. No canton tower viewing if you don’t book the largest private room.
Khalaf (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Every thing almost excellent
Only wind sound was a bit annoying
Noman (Family with young children)
stayed in October, 2025
Guest Score 5 out of 10
Fair
I traveled with my family and booked a 3-night stay at Four Seasons Guangzhou through Booking.com. We stayed in their newly renovated rooms, and during those first three days, we had a great and enjoyable stay. The staff were friendly, and overall, it was a pleasant experience.
However, things changed when we needed to extend our stay for another 3 nights. We didn’t want to waste time relocating to another hotel, so we asked to extend our booking. Unfortunately, the receptionist, especially Miss Sue, was extremely unhelpful, rude, and unprofessional. When I asked to speak with a supervisor, she claimed to be the supervisor herself, which made the situation more frustrating. Her attitude was disappointing and not at all what you'd expect from a hotel of this level.
Because we were traveling with family and didn’t want to disrupt our plans, we decided to rebook at the same hotel. However, we were moved to another floor and placed in older rooms with very limited amenities. There were multiple issues:
Peeling paint on the walls
An outdated bathroom with only one sink that had drainage problems
A broken toilet seat cover
I even took pictures of these issues as they were unacceptable for a hotel of this standard.
If I ever travel to Guangzhou again, I will definitely not stay at this hotel, and I will advise my friends and family to avoid it as well.
Miss Sue, was extremely unhelpful, rude, and unprofessional.
Thank you for your information!
Area information
- Foshan Shadi Airport - 2.65 mi
- Abernathy Field - 9.50 mi
- Guangzhou Baiyun Intl Airport - 18.83 mi
- Zhujiang New Town Station - 345 f
- Tiyu Xilu Station - 0.82 mi
- Shipaiqiao Station - 1.16 mi
- Tianhe Sports Centre Station - 1.18 mi
- Linhexi Station - 1.57 mi
- Gangding Station - 1.58 mi
- Guangzhou East Railway Station - 2.09 mi
- Guangzhou East Train Station - 2.13 mi
- Martyrs' Park Station - 2.39 mi
- Peasant Movement Institute Station - 2.99 mi
- Wushan Station - 3.00 mi
- Pazhou Station - 3.17 mi
- Jiangnanxi Station - 3.42 mi
- Haizhu Square Station - 3.62 mi
- Guangdong Museum - 0.41 mi
- Guangdong Museum of Art - 1.23 mi
- Guangdong Museum of Revolutionary History - 2.53 mi
- Memorial Museum Of Generalissimo Sun Yat-Sen's Mansion - 2.81 mi
- Guangzhou Zoo - 2.09 mi
- Guangzhou Opera House - 0.28 mi
- Opera House Station - 0.30 mi
- Canton Tower - 0.92 mi
- Guangzhou Martyrs' Memorial Garden - 2.27 mi
- Tee Mall - 0.95 mi
- Zhongtian Shopping Mall - 1.57 mi
- Tianhe Stadium - 1.39 mi
- Pazhou International Exhibition Center - 2.33 mi
- Guangzhou International Convention and Exhibition Center - 2.75 mi
- Jinan University - 1.74 mi
- South China Normal University Station - 2.10 mi
- Southern Medical University - 2.26 mi
- Sun Yat-Sen University - 2.60 mi
- South China University of Technology - 2.65 mi
- Huanghua Gang Commemoration Park - 2.09 mi
- Huanshi Road Bar Street - 2.38 mi
- Beijing Road Pedestrian Street - 3.40 mi
- Grand View Plaza - 0.95 mi
- CITIC Plaza - 1.54 mi
- Guangzhou Ocean World - 2.08 mi
- Guangzhou Dong - 2.37 mi
- Overseas Chinese Village - 2.42 mi
- China Plaza - 2.56 mi
- Guangzhou Friendship Store - 2.57 mi
- Yunlu - 2.93 mi
- Peasant Movement Institute - 2.96 mi
- Redtory Guangzhou - 3.06 mi
- Yuntai Garden - 3.06 mi
- Bai Yun Cable Way - 3.10 mi
- Pazhou Complex - 3.34 mi
- Hai Zhu Square - 3.52 mi
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Four Seasons Hotel Guangzhou
5 Zhujiang West Road, Guangzhou, Guangdong, 510623, China