Holiday Inn Chengdu Oriental Plaza
231 Zhiquanduan East Avenue Jinjiang District, Chengdu, Sichuan, 610061, China
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Room
Room
Address
231 Zhiquanduan East Avenue Jinjiang District, Chengdu, Sichuan, 610061, China
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Private check-in/check-out
- Wheelchair accessible
- indoor pool
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Daily Housekeeping
- English
- Happy Hour
- Non-Smoking Rooms Available
- Smoke alarms
- Fire extinguishers
- Cashless payment available
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Chinese [Mandarin]
- Grocery delivery
- Body thermometer available
- CCTV security in common areas
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Air conditioning in public area
- Heating in public area
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Emilia (Solo Traveler)
stayed in August, 2026
Guest Score 6 out of 10
Pleasant
Very comfy beds!
Location is not exactly close to attractions, U still need tog et a cab everywhere
Tanaporn (Solo Traveler)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything was good
Nothing
Agathe (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Exceptional staff, very helpful. Location was perfect, next to the subway station and great restaurants.
MB (Group Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Wonderful, cozy rooms and facilities. Very friendly and accommodating staff that made you feel very welcome.
I wish there was better lighting in the rooms but it's a minor con compared to all the positivies.
Arup (Family with young children)
stayed in December, 2025
Guest Score 1 out of 10
Very Poor
Other than location everything else was a giant disappointment
The stay was horrible and made my overall experience pretty bad.
1. Let’s start from the beginning that front desk staff had no English language ability and what shocked me greatly is the kitchen staff spoke better English than the front desk staff.
2.when I entered into the room I realised they have disabled the ability of the guest to decide his or her room temperature. The AC kept blowing hot air at 24 degrees. It felt like I was in a desert sitting on a camel. When I contacted the front desk through a translator they informed me it’s winter in Chengdu and the AC is set to hot, and if I feel too hot I can open the window or they can offer me a water cooler. Let me remind you outside was shit hot and sunny at 20 ish degree ( their so called winter ) for the entire duration I kept on filling the water cooler with water like a camel walking back and forth from Ossis and the experience was horrible. Holiday inn oriental plaza should change its name to holiday motel.
3. Breakfast buffet . The menu was the same everyday and tasted exactly the same for every dish. After eating the same thing for two days on the third day I gave up and ordered food from outside . Guess that their robot broke down the same instance and I was asked to go down and collect it . The staff had no training for the days I visited the buffet . Nobody cleared the plates. All the guest around me were sitting with a pile of used plates , stacking them up but none of the staff bothered on clearing the table. They only clear the table once you are done with the food and leave. I have never been to 3+ star hotel where this happened . All this made be strongly realise this hotel is not upto to mark and I made a grave mistake booking it for my Chengdu trip.
2.
laoma98 (Couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Location
Not at all
Volgyi (Family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Location was very good and hotel is beautiful and quit. For me the pillow and bed were comfy.
Breakfast as well. I need to follow glutenfree diet, this place helped to do it. I took some gf bread and could eat egg, fruit, veggie etc...
In the 1st evening we visited restaurant for dinner, rhey could find solution for my special diet. I really aporiciate the efforts of lady at restaurant ' reception and chef.
Subway station is in front of the hotel entrance.
People's park is some minutes far fm the hotel.
Leadtime of lift was never issue.
Some people claimed about bathroom that no privacy due to glass window. We found the bottom to set the electric curtain, so we had privacy ;)
Not only in the hotel, but in all city only few people can speak english. If you use tranlation app it can cause some misunderstanding and takes a lot of time to manage the issues. Hotel must improve this as it was very frustrating. We had tight schedule.
Piyanuch (Group Traveler)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Tiew (Group Traveler)
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Its nearby to TaikooLi and Chunxi Road with just walk within 10mins. Not even 100m reach train station. Super convenience.
Artiles (Solo Traveler)
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
Aretha (Group Traveler)
stayed in January, 2025
Guest Score 6 out of 10
Pleasant
Excellent Location
Had some unpleasant experience with certain staffs
Bun (Family with young children)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Safe and Comfortable
Very Friendly and Helpful Staffs
During Winter Season there’s no Air Conditioner in the room
Chen (Family with young children)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
Room was clean with complete set of amenities.
We booked a room for 3 adults as we’re a family of 3 staying together. However, the bed (which was supposed to be a large king bed) turned out to be really small (comparable to a queen sized bed by international standards). As it was too small for us, we highlighted to the hotel manager. However, his service demanded improvement as he did not speak in a good tone. He also offered to give us a complimentary fruit platter but never delivered it. To be honest, we do not care about the fruit platter, but the fact that he did not fulfill his own promise is an indicator of a lack of sincerity towards his guests, which is very disappointing indeed.
Deborah (Business Traveler)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Wonderful
Christian (Couple)
stayed in October, 2024
Guest Score 3 out of 10
Poor
Personnel is very friendly and willing to help. It is close to the city centre and you can order food that will be delivered at the front desk!
I asked for an early breakfast at 5:30, they agreed to give me something to eat. In the morning nobody knew of my request even though the person at the front desk left a written note at my arrival. Most of the personnel barely speak English. Given the early start, I asked in advance if it was possible to have a taxi and they said that I have to reserve myself. I suggest you to don’t even try if you do not speak Chinese ; ) I totally understand that in China they have different standard compared to Europe but I also believe that my request were quite basics for a 5 stars hotel.
Chong K. (Family with young children)
stayed in September, 2024
Guest Score 9 out of 10
Wonderful
The hotel's location is ideal, with a subway station conveniently situated right in front of the building. Guests can easily access public transportation to explore the city.
Jr (Solo Traveler)
stayed in August, 2024
Guest Score 9 out of 10
Wonderful
Lobby bar needs more choices in beverages. Restaurant menu also needs more choices in Suchuan cuisine.
Wing (Business Traveler)
stayed in July, 2024
Guest Score 8 out of 10
Very Good
Nicole (Family with young children)
stayed in June, 2024
Guest Score 10 out of 10
Exceptional
Wai (Family with young children)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Chinese restaurant is good. Location super convenient. Friendly and helpful staff
Nil.
Thank you for your information!
Area information
- Chengdu Shuangliu Intl Airport - 9.73 mi
- Chengdunan Railway Station - 3.08 mi
- South Railway Station - 3.25 mi
- Chengdu East Railway Station - 3.31 mi
- North Railway Station - 3.46 mi
- Chengdu North Railway Station - 3.59 mi
- Chadianzi Bus Terminal - 6.07 mi
- Sichuan Museum - 3.38 mi
- Jinsha Site Museum - 5.39 mi
- Sichuan University - 0.93 mi
- Chengdu People's Park - 2.05 mi
- Jinli Ancient Street - 2.40 mi
- Kuanzhai Ancient Street - 2.43 mi
- Wuhou Memorial Temple - 2.40 mi
- Shu Feng Ya Yun Sichuan Opera - 2.75 mi
- Qingyang Palace - 2.99 mi
- Huaxiba - 1.41 mi
- Tian Fu Square - 1.55 mi
- Sichuan Gymnasium - 1.67 mi
- Chengdu Sports Center - 1.76 mi
- Wenshu Monastery - 2.15 mi
- Du Fu Thatched Cottage - 3.73 mi
- Chengdu International Exhibition Centre - 3.93 mi
- Hi-Tech Zone - 3.98 mi
- Yipintianxia - 5.00 mi
- Global Center - 5.59 mi
- Happy Valley of Chengdu - 5.92 mi
- New International Convention & Exposition Center Chengdu Century City - 6.25 mi
- Century City - 6.32 mi
- Chengdu Research Base Of Giant Panda Breeding - 6.52 mi
- Baoguang Temple of Chengdu - 13.23 mi
- Xiling Mountain - 51.10 mi
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Holiday Inn Chengdu Oriental Plaza
231 Zhiquanduan East Avenue Jinjiang District, Chengdu, Sichuan, 610061, China