Ascott Raffles City Chengdu Serviced Apartments
No.3 Section 4,South Renmin Road, Chengdu, 610041, China
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Room
Room
Address
No.3 Section 4,South Renmin Road, Chengdu, 610041, China
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Bathtub
- Shower
- Children's playground
- bathrobes
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- indoor pool
- kids club
- kitchenware
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Non-Smoking Rooms Available
- Slippers
- yoga room
- Linens
- Mirror
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Dressing room
- Food delivery
- balcony/terrace
- Body thermometer available
- CCTV security in common areas
- Complimentary drinking water
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Toiletries provided
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Kids facilities
- Cleaning products available
- Clothes drying rack
- Pets allowed (charges may apply)
- Xerox/fax in business center
Airports Show all on map »
- Chengdu Shuangliu Intl Airport - 8.70 mi
Museums
- Sichuan Museum - 2.59 mi
- Jinsha Site Museum - 4.72 mi
Click here to leave your opinion >>
Madhavan (Group Traveler)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Lovely hotel, with excellent breakfast and beautiful rooms.
Nothing at all
Johnson (Couple)
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
Accommodations were excellent, location was excellent and the breakfast was excellent.
YU (Group Traveler)
stayed in September, 2026
Guest Score 8 out of 10
Very Good
Good location with kind staffs. Besides there were laundry facilities in our appartement.
I doubted whether this is really a five star hotel… for me it’s a 4 star at most…. The rooms could be cleaner, and the swimming pool and spa facilities were quite small
Rene S. (Group Traveler)
stayed in August, 2026
Guest Score 9 out of 10
Wonderful
We like the place, this was the 4th time we were staying in the Chengdu Ascott. Feels like coming home.
Sarah (Solo Traveler)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Wonderful stay! Just across from the metro station. Mall downstairs with restaurants and convenient stores. The hotel staff is so helpful and understanding. We had a one-year old and if he was ready for a nap, they’d ask us when we would like them to come back to clean the room/apartment. Receptionists, restaurant staff at breakfast, everyone was so kind and discreet. Great play room for kids, too! Everything is clean and breakfast in the morning has both Chinese and Western food. We’ll definitely go back there during our next stay in Chengdu.
Nothing
Funny S. F. (Family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
The room is nice and spacious. Beds are comfortable. Access to the Mall downstairs was helpful though the mall is relatively "basic" without many choices of restaurants/shops. Check in was efficient and directions provided clearly.
Room can be cleaned more properly. The cutlery was rather "dirty" (stains on tea cups), and were not cleaned every day after usage. There was a "concierge" (a young man at the desk) but he was just standing there, no greetings, no smiles. WIFI is a problem, rather unstable. The wall USBs in one of the rooms didn't work at all despite the repairman coming up and trying to fix it. Location - we called cabs but most of the time, the drivers found it difficult to get to exactly where we were (as they stopped usually at the Office side). Windows are very dirty (seems a problem with Ascott Raffles hotels as we had the same opinion having also stayed in Ascott Chongqing!) so views are "compromised" (but to be fair, they had a note in room saying there were workmen cleaning outside though we didn't see any during our stay).
DuFFi_SK (Family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Clean and spacious family themed room with two separate areas (bedrooms with bathrooms connected in the middle with living room). Hotel is build literally on the shopping mall and is connected right from the reception to the shops, which was great. Breakfast on the highest floor were tasty, with perfect view. Swimming pool was warm and nice (opened until 10 pm). They cleaned room every day, but if you skipped some day(s), there were "prices" for children available. The wifi was working great (much better then in other hotel in China), the staff was polite and speak little bit english. We were leaving late, so we left our luggage for 10 hours on the reception, which was not problem at all. Hotel was somewhere between the main Chengdu areas - 10-15 minutes by taxi to the center, and 10-15 minutes to the other side to the new business center with twin towers, global center and bamboo fountains. I would definitely recommend this hotel to anyone.
Slightly higher price, but I think its ok considering the quality of the accommodation.
Zuzah (Family with young children)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Our family of 2 adults & 5 children thoroughly enjoyed our stay at Ascott Chengdu. The hosts were super accomodating and helpful whenever we needed help. The breakfast was amazing with lots of choices we loved, and Lisa (one of the breakfast waitresses) came to greet our family and help out every single morning. Our apartment was comfortable, spacious, quiet, and well-stocked with necessities, including high-quality kitchen appliances and pots and pans. The location was central and convenient, although there were not many parks in walking distance. The pool and children's play room were great and we used it many times. Our children enjoyed collecting the pandas they gave for skipping the room cleaning service. It was easy to get groceries or a quick meal downstairs in the mall that is in the same building. We found it to be a very family-friendly and accomodating hotel and would love to be back.
Yan C. (Family with young children)
stayed in January, 2026
Guest Score 8 out of 10
Very Good
Clean room, spacious
The property was older than expected.
Air conditioning was weak
Hooi P. (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
We had a great stay at Ascott Raffle City Chengdu. Even though the building is a bit old, the room was spacious and comfortable. The customer service was very good — the staff responded quickly and were always helpful whenever we had requests. They also kindly provided early check-in and late check-out, which we really appreciated. Overall, it was a very pleasant experience.
Na
Chrystal K. (Family with young children)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Simple and Easy even with the language barrier, they were very kind.
Elaine (Group Traveler)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
- Spacious apartment
- Great amenities
- Great location
- Helpful staff (Yilia who was at the front desk, was extremely helpful and patient)
Nil
HUi L. (Group Traveler)
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Super Convenient that it’s linked to the mall downstairs. Staff was generally helpful. Cleaning ladies were very polite n nice.
Corridors to the apartment felt rather tight and claustrophobic. Parts of apartment felt dated but generally clean n value for money.
jim (Couple)
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Fantastic location, clean and we had a great breakfast! I would highly recommend staying here. easy walk to some fantastic shops and food
Catherine (Group Traveler)
stayed in November, 2025
Guest Score 7 out of 10
Good
breakfast was good, staff not friendly we have bad experience when having our breakfast.
SHUAI (Family with young children)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Great location: close to a metro station with two subway lines. The place in on top of a shopping mall, with lots of shops. Plenty of restaurants near by too.
Good breakfast: The hotel breakfast buffet provides non-spicy or oily food that can help to get the day started (Local food can be very oily, salty and spicy).
The cleaning staff were great!
Not much.
Terren (Solo Traveler)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
The room felt spacious, comfortable, and luxurious. The staff were efficient, helpful, and patient in meeting our needs.
Location is convenient with a large shopping centre next door and close to a metro station.
Breakfast included Western and Chinese options with a wonderful view.
Damon (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Great breakfast, excellent staff, large apartment with all the amenities we needed.
Nothing
Grace (Couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Good location, facilities ; Friendly staff;
None
Christian L. (Group Traveler)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Thanks to the manager Akeera, and Christine for their assistance in making our stay comfortable and all the above and beyond lengths they went to to solve any help that we needed
Thank you for your information!
Area information
- Chengdu Shuangliu Intl Airport - 8.70 mi
- Chengdunan Railway Station - 2.42 mi
- South Railway Station - 2.63 mi
- North Railway Station - 3.69 mi
- Chengdu North Railway Station - 3.81 mi
- Chengdu East Railway Station - 4.14 mi
- Chadianzi Bus Terminal - 5.65 mi
- Sichuan Museum - 2.59 mi
- Jinsha Site Museum - 4.72 mi
- Sichuan University - 1.26 mi
- Jinli Ancient Street - 1.42 mi
- Kuanzhai Ancient Street - 1.90 mi
- Wuhou Memorial Temple - 1.42 mi
- Chengdu People's Park - 1.45 mi
- Shu Feng Ya Yun Sichuan Opera - 2.01 mi
- Qingyang Palace - 2.24 mi
- Huaxiba - 0.39 mi
- Sichuan Gymnasium - 0.72 mi
- Tian Fu Square - 1.14 mi
- Chengdu Sports Center - 1.52 mi
- Wenshu Monastery - 2.11 mi
- Du Fu Thatched Cottage - 2.94 mi
- Hi-Tech Zone - 3.36 mi
- Chengdu International Exhibition Centre - 3.74 mi
- Yipintianxia - 4.48 mi
- Global Center - 5.09 mi
- Happy Valley of Chengdu - 5.76 mi
- New International Convention & Exposition Center Chengdu Century City - 5.79 mi
- Century City - 5.84 mi
- Chengdu Research Base Of Giant Panda Breeding - 7.33 mi
- Baoguang Temple of Chengdu - 13.91 mi
- Xiling Mountain - 50.15 mi
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Ascott Raffles City Chengdu Serviced Apartments
No.3 Section 4,South Renmin Road, Chengdu, 610041, China