The Shangri-la Hotel Beijing
29 Zizhuyuan Road, Beijing, Beijing, 100089, China
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1 Room With 2 Adults Change Search
Room
Room
Address
29 Zizhuyuan Road, Beijing, Beijing, 100089, China
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Children's playground
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- vending machine
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Fireplace
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- French
- German
- Convenience Store
- Non-Smoking Rooms Available
- gift/souvenir shop
- taxi service
- yoga room
- Shops on site
- Exterior Corridor
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Ticket services
- Contactless check-in/out
- Food delivery
- ATM or cash withdraw on site
- Car rental available
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Indoor Tanning
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Cleaning products available
- Room service available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Beijing Nanyuan Airport - 11.94 mi
- Beijing Capital Intl Airport - 17.35 mi
Museums
- Military Museum of the Chinese People's Revolution - 2.54 mi
- Capital Museum - 3.15 mi
Click here to leave your opinion >>
Altantsetseg (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Everything is excellent thank you
Nothing
AnnaMarie (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Great location, Food was beautiful, Staff were brilliant. The hotel is beautiful garden is gorgeous
Nothing
James (Group Traveler)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
This is an amazing property that works very hard to please their guests (as most Shangri La hotels do). I was here recently and Zoe from the hospitality staff was amazing. She learned it was my birthday and arranged a complimentary cake, inviting the friends I was traveling with, altogether a pleasant surprise
Nothing
Astuty (Family with young children)
stayed in April, 2025
Guest Score 7 out of 10
Good
Breakfast or meal in restaurant is OK, but it would even better if there is more option for halal food.
The staff is incredibly friendly attentive and care. English speaking staff is very helpful for us who didn't speak Chinese.
Minim facility for kids. Less option for late night room service dining.
Tanun (Couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Variety of breakfast items to choose. Quiet and spacious room.
Button floor numbers in the elevator are barely visible. Some staffers do not speak English.
Marion (Couple)
stayed in March, 2025
Guest Score 6 out of 10
Pleasant
The property is easily accessible by Beijing Metro subway line. Close to food shops.
Unfortunately, our experience at Shangri-La Beijing did not meet expectations. While the hotel has a good reputation, several issues made our stay frustrating.
The biggest problem was the air conditioning in the room. It was fixed at 24°C, making the room uncomfortably warm, and there was no way to adjust it, despite two visits from their engineers to 'fix' the problem. We requested a room change, but the new room had the same issue, which made it difficult to sleep comfortably.
Service was another major letdown. While some staff were initially polite, we noticed a clear change in attitude when we spoke English—they became less interested and less willing to assist. It felt as though English-speaking guests were not given the same level of service, which was disappointing. Check-in was slow, and communication was difficult.
The dining experience was also disappointing. We had booked the seafood and lobster dinner, but when I requested a salmon sashimi at the sushi station, the chef made an annoyed face, which was unprofessional and uncomfortable. For a high-end hotel, we expected better service and a more welcoming attitude from the dining staff.
The room, although spacious, felt outdated, and cleanliness was not up to the standard expected from a Shangri-La hotel. There are no tea and coffee in the room. Housekeeping was inconsistent, with amenities not always replenished. Additionally, despite the hotel's luxurious branding, certain areas felt in need of renovation.
Overall, for the price and prestige of Shangri-La, we expected much better service, comfort, and hospitality. Sadly, we would not choose to stay here again.
Kurt (Solo Traveler)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
The staff was excellent and the facilities amazing. I will stay there again.
John (Family with young children)
stayed in December, 2024
Guest Score 9 out of 10
Wonderful
Everything
Nothing
Milica (Business Traveler)
stayed in November, 2024
Guest Score 8 out of 10
Very Good
Karen (Group Traveler)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
The services and room facility was great!
Stewart (Business Traveler)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Incredibly clean and functional with exceptional service
N/a
Lieh (Couple)
stayed in October, 2024
Guest Score 7 out of 10
Good
It’s old and requires maintenance
My initial room #1717 had a problem in the security box, also toilet was dripping water overnight and that kept me from falling in sleep.
Gn (Business Traveler)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
I think Chris Lam at concierge was a wonderful help. He was responsible, diligent, efficient and effective. I want to commend him for the help he extended to me in getting a taxi on 2 mornings. I appreciated it deeply.
Nothing. i wish i had a bit more time to properly enjoy the hotel's facilities.
Cindy (Solo Traveler)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Everything is beautiful.
Location is a bid far from everything.
Earl (Couple)
stayed in September, 2024
Guest Score 10 out of 10
Exceptional
Seemed really friendly, fantastic staff. They made us feel welcome and were patient with our lack of language skills. We felt very welcome and made us enjoy our time in beijing. The service received was outstanding along with all amenities provided for.
Only thing is we came back to late for the good room service menu. Would have loved to see Chinese food on the late night menu. However the food we had was very enjoyable.
Jingyun (Family with young children)
stayed in August, 2024
Guest Score 9 out of 10
Wonderful
Breakfast is very good with plenty of choices. The only issue is that sometime we have to wait until a table is available.
I found a laundry room in a hotel nearby which is very helpful for me. I went there to wash and dry my clothes several times. It is more guest friendly.
Te (Family with young children)
stayed in August, 2024
Guest Score 9 out of 10
Wonderful
Stuff very helpfull. Wecstayed with a kid and in the room there were a little robe, slippers, tooth brush etc and even a step stool for the little one.
Very thoughtful!
Mark (Business Traveler)
stayed in August, 2024
Guest Score 10 out of 10
Exceptional
This is an exceptional hotel that is perfect for business visitors to Beijing. It has high standards of accommodation and offers many options for food and restuarants. It is a 5 star service.
The lobby bar is a non-event, you can sit there forever and never be served - if you actively chase service you may get yourself a drink but no one will follow that up. It's best to find somewhere else to meet people.
Echo (Family with young children)
stayed in July, 2024
Guest Score 9 out of 10
Wonderful
Roy (Business Traveler)
stayed in June, 2024
Guest Score 8 out of 10
Very Good
Keeping the same environment without too much change eg. the garden is still the garden
Can’t think of any
Thank you for your information!
Area information
- Beijing Nanyuan Airport - 11.94 mi
- Beijing Capital Intl Airport - 17.35 mi
- Beijing Zoo - 1.08 mi
- Beijing Aquarium - 1.64 mi
- Bagou Station - 2.22 mi
- Beijing North Station - 2.39 mi
- Xizhimen Station - 2.49 mi
- Chegongzhuang Station - 2.63 mi
- Fuchengmen Station - 2.90 mi
- Jishuitan Station - 3.35 mi
- Beijing West Station - 3.52 mi
- Fuxingmen Station - 3.62 mi
- Changchunjie Station - 4.26 mi
- Xidan Station - 4.31 mi
- Guloudajie Station - 4.52 mi
- Xuanwumen Station - 4.65 mi
- Military Museum of the Chinese People's Revolution - 2.54 mi
- Capital Museum - 3.15 mi
- Central University for Nationalities Ethnicities - 0.41 mi
- Beijing Foreign Studies University - 0.70 mi
- Beijing Industrial and Commerce University - 1.36 mi
- Renmin University of China - 1.95 mi
- Beijing University - 3.16 mi
- Zizhuyuan Park - 0.60 mi
- Beihai Park - 4.39 mi
- Capital Indoor Stadium - 1.09 mi
- Beijing Exhibition Center - 1.85 mi
- Wukesong Indoor Stadium - 3.16 mi
- Jinyuan New Yansha Mall - 1.41 mi
- Xidan Shopping District - 4.08 mi
- China Central Television Tower - 1.76 mi
- Drum Tower and Bell Tower - 4.63 mi
- Beijing Financial Street - 3.34 mi
- Houhai Bar Street - 4.48 mi
- Prince Gong's Mansion - 4.22 mi
- Summer Palace - 4.23 mi
- National Library of China - 0.69 mi
- Wulu Zhan - 1.99 mi
- Beijing Beizhan - 2.00 mi
- Zhongguancun - 2.55 mi
- Mastercard Center - 2.77 mi
- Qinghuayuan Zhan - 3.05 mi
- Peking University Gymnasium - 3.06 mi
- Wu Ke SongA Five Pines Cultural and Sports Complex - 3.07 mi
- Beihang University Gymnasium - 3.35 mi
- Xidan Joy City - 4.13 mi
- Ziguangge (Hall of Barbarian Tributes) - 4.14 mi
- White Pagoda - 4.17 mi
- Beijing Science and Technology University Gym - 4.21 mi
- Yuanmingyuan - 4.42 mi
- Shichahai Area - 4.47 mi
- Guang'anmen Zhan - 4.62 mi
Airports Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Transport
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Museums
Art Galleries Show all on map »
Other attractions
Colleges and Universities Show all on map »
National Parks Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
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The Shangri-la Hotel Beijing
29 Zizhuyuan Road, Beijing, Beijing, 100089, China