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1 Room With 2 Adults Change Search
Room
Room
Address
1 East Chang An Avenue, Beijing, Beijing, 100738, China
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Business Center
- Free Internet Available
- Free Internet Access
- Free Internet In Public Areas
- Fitness Center or Spa
- Accessible
- No Smoking Rooms/Facilities
- Restaurant
- Swimming Pool
- Laundry
- Newspapers
- Room Service
- Safety Deposit Box
- Shops in Hotel
- Terrace
- Tour Desk
- Bar
- Concierge Service
- 24-Hour Front Desk
- Express Check-In/Check-Out
- 24hr room service
- Elevator
- Coffee shop
- Bicycle rental
- Family room
- Spa
- Children's playground
- salon
- jacuzzi bathtub
- DVD/CD player
- complimentary bottled water
- private pool
- Ticket service
- Luggage storage
- On-site parking
- satellite/cable TV
- pool (kids)
- fitness center
- car park
- telephone
- 24-hour security
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Indoor pool
- Massage services
- Playground
- Wi-Fi In Public Areas
- Daily Housekeeping
- free Wi-Fi in all rooms
- English
- Chinese (Mandarin)
- Parking Available
- gift/souvenir shop
- Shops on site
- 24-Hour Check-In
- Kids' pool
- smoking allowed
- car park onsite
- car park charges applied
- 100% non-smoking
- first aid kit
- Smoke-Free Property
- Free Internet
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Daily disinfection in common areas
- First aid kit
- Hand sanitizer
- Staff trained in safety protocol
- Temperature check for guests and staff
- Body thermometer
- Free face masks
- Physical distancing of at least 1 meter
- Safe dining setup
- Swimming pool [indoor]
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Rental car
- Cash withdrawal
- Chinese [Mandarin]
- Security [24-hour]
- Ticket services
- Check-in [24-hour]
- Car park [on-site]
- Car park [charges apply]
- Food delivery
Airports Show all on map »
- Beijing Nanyuan Airport - 8.89 mi
- Beijing Capital Intl Airport - 14.82 mi
Museums
- National Museum of China - 1.23 mi
Click here to leave your opinion >>
Jojit (family with young children)
stayed in January, 2021
Guest Score 10 out of 10
Exceptional
Pretty much everything!
Nothing really
Sumeet (family with young children)
stayed in January, 2021
Guest Score 10 out of 10
Exceptional
Staff was great. They went out of their way to help guests.
Angelika (young couple)
stayed in January, 2021
Guest Score 3 out of 10
Poor
Great swimming pool and gym
Breakfast buffet is a disgrace for a 5 star hotel.
The hotel chargers 3000 deposit not mentioned anywhere before and doesn’t give an immediate refund upon check out. 6h later and still waiting for my money! Worst 5 star hotel experience ever.
Deborah (with friends)
stayed in January, 2021
Guest Score 8 out of 10
Very Good
Kenneth (young couple)
stayed in January, 2021
Guest Score 8 out of 10
Very Good
James (young couple)
stayed in December, 2020
Guest Score 8 out of 10
Very Good
Redmoon bar was shut during the week. This is unusual for a 5 star hotel
David (with friends)
stayed in December, 2020
Guest Score 9 out of 10
Wonderful
Janice (family with young children)
stayed in November, 2020
Guest Score 8 out of 10
Very Good
Aidan (family with young children)
stayed in October, 2020
Guest Score 5 out of 10
Fair
The staff the location the room layout, facilities all fantastic. The timings for breakfast. The checkout time.
The bed itself was awful. I have stayed in the Kempinski, Rosewood, Hyatt, Eclat, among others and these were the most uncomfortable beds I have slept in in a long time. The check in was delayed until 3:45pm and the club lounge breakfast was not as extensive as the one downstairs and I get it should be.
Dennis (family with young children)
stayed in October, 2020
Guest Score 9 out of 10
Wonderful
Access to the Club Lounge and the pool!
Bigger King Suite (one bedroom)....needs to have more kitchen facilities
Alfonso (review category business travellers)
stayed in September, 2020
Guest Score 7 out of 10
Good
Julie (family with young children)
stayed in September, 2020
Guest Score 8 out of 10
Very Good
Rachel (family with young children)
stayed in September, 2020
Guest Score 8 out of 10
Very Good
Breakfast was brilliant! We also paid for dinner meals at level 2 cafe and the meal was ok.
While the beds and bed covers were amazing the pillows are made of feathers and became hard like concrete during the night :/ woke a few times to try plump them up
Eun (family with young children)
stayed in September, 2020
Guest Score 8 out of 10
Very Good
Nazeema (family with young children)
stayed in August, 2020
Guest Score 6 out of 10
Pleasant
The location was excellent. The staff were friendly and helpful. The room was clean. The pool was excellent. Virus prevention was excellent. The lobby area was very good.
The hotel did not cater to non meat eaters. There was very little selection in terms of fish and vegetarian dishes on the buffet menu. At the dinner buffet, dirty dishes were left on the tables for a long time and this gave the area a very untidy appearance. We were informed that the hotel was non smoking but the floor that our room was located on reeked of cigarette smoke.
Omar (family with young children)
stayed in August, 2020
Guest Score 9 out of 10
Wonderful
Pylyp (review category business travellers)
stayed in August, 2020
Guest Score 10 out of 10
Exceptional
Iva (family with young children)
stayed in August, 2020
Guest Score 2 out of 10
Poor
Location was great and the swimming pool was the one of the first that reopened after COVID-19
Not Hyatt standard, especially not Grand! None welcomed us at the door when we arrived with kids. Had to pull our bags around on our own. Out room was not ready until 3:30 pm from Some reason, even though I can’t imagine them working to the full capacity in 2020. Cutlery and bed linen in the room were not clean in the middle of the Covid-19. Some very big yellow stains and leftover of food. Spa was a joke! The girl left me in the middle of the massage as she realized there was no more oil in the room. There was no music in the spa, so all the noise from the pool was present all the time. No clean towel or even anything under my head on the massage bed...Breakfast had absolutely nothing for kids and a very poor offer for Hyatt! I’ve been a member for so many years and I know they can and should do it better, especially when it comes to hygiene in 2020....
Yailen (family with young children)
stayed in August, 2020
Guest Score 9 out of 10
Wonderful
Deborah (with friends)
stayed in August, 2020
Guest Score 8 out of 10
Very Good
The Oasis Pool is always very nice. The staff was all very helpful and the food was very good, especially at Made In China.
There are a few facelift things that need to be done as the hotel is one of the older luxury hotels in Beijing.
Thank you for your information!
Area information
- Beijing Nanyuan Airport - 8.89 mi
- Beijing Capital Intl Airport - 14.82 mi
- Wangfujing Station - 997 f
- Dongdan Station - 0.31 mi
- Dengshikou Station - 0.56 mi
- Beijing East Station - 0.57 mi
- Chongwenmen Station - 0.61 mi
- Beijing Railway Station - 0.84 mi
- Dongsi Station - 1.05 mi
- Qianmen Station - 1.10 mi
- Jianguomen Station - 1.13 mi
- Tiananmen West Station - 1.22 mi
- Chaoyangmen Station - 1.48 mi
- Zhangzizhonglu Station - 1.67 mi
- Hepingmen Station - 1.73 mi
- Nan Luo Gu Xiang Station - 1.76 mi
- Yonganli Station - 1.90 mi
- Dongsishitiao Station - 1.97 mi
- Xidan Station - 2.14 mi
- Beixinqiao Station - 2.18 mi
- Xuanwumen Station - 2.23 mi
- National Museum of China - 1.23 mi
- Wangfujing Street - 0.27 mi
- Qianmen Street - 1.24 mi
- Dashilan Street - 1.54 mi
- Colored Glaze Factory Street - 1.77 mi
- Beijing Central Business District - 1.99 mi
- Beijing People's Art Theatre - 0.84 mi
- National Grand Theatre - 1.68 mi
- Beijing Poly Theatre - 2.08 mi
- Forbidden City - 1.32 mi
- Jingshan Park - 1.56 mi
- Beihai Park - 1.74 mi
- Workers Stadium - 1.98 mi
- Xidan Shopping District - 2.17 mi
- Beijing Zhan - 0.74 mi
- Oriental Plaza - 0.83 mi
- Tiananmen Square - 0.97 mi
- Tian'anmen Guangchang - 1.28 mi
- Beijing Friendship Store - 1.49 mi
- Great Hall of the People - 1.50 mi
- Hongqiao Pearl Market - 1.65 mi
- Silk Street Market - 1.84 mi
- Nan Luo Gu Xiang - 1.91 mi
- White Pagoda - 1.97 mi
- Beijing Hutong - 1.97 mi
- Ziguangge (Hall of Barbarian Tributes) - 1.97 mi
- The Place - 2.02 mi
- Shichahai Area - 2.07 mi
- Beijing Workers' Gymnasium - 2.19 mi
- Tiantan Park - Temple of Heaven - 2.19 mi
- Xidan Joy City - 2.21 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Famous Streets Show all on map »
Theatres Show all on map »
Monuments and Landmarks Show all on map »
National Parks Show all on map »
Stadiums, Arenas, and Racetracks Show all on map »
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Grand Hyatt Beijing
1 East Chang An Avenue, Beijing, Beijing, 100738, China