Novotel Zurich City West
Schiffbaustrasse 13, Zürich, Zurich, 8005, Switzerland
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Schiffbaustrasse 13, Zürich, Zurich, 8005, Switzerland
The Novotel Zurich City-West in the heart of Zurich West, the city's trendiest quarter, features its own swimming pool and offers free internet access. The hotel is a 10-minute ride from the main train station and the old town by tram or train. The restaurant Novotel Café with its terrace offers international dishes. A kids' corner and 6 modern conference rooms with natural daylight complete the package.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Swimming Pool
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Children's playground
  • bathrobes
  • Table tennis
  • Heating
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • indoor pool
  • seating area
  • vending machine
  • telephone
  • alarm clock
  • kitchenware
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Arabic
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • taxi service
  • Electric vehicle charging station
  • Kids' pool
  • Sofa
  • Mirror
  • Smoke alarms
  • Fire extinguishers
  • Bicycle parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • balcony/terrace
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • On-site accessible restaurants/lounges
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Alternative meal arrangement
  • Trash cans
  • Window
  • Accessible by stairs
  • Kids safety features
  • Kids facilities
  • Outdoor recreational features
  • Desk/workspace available
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Clothes drying rack
  • Pets allowed (charges may apply)
  • Alcoholic beverages available
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 7 out of 10
Good
Location was good, family rooms were small.
Small family rooms.
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Very friendly staff at the restaurant!
stayed in February, 2026
Guest Score 8 out of 10
Very Good
I liked that there was a gym. The parking was expensive and the price of food at the hotel was crazy high. $45 for breakfast per person.
The parking wqs way too expensive and the breakfast was about $45/per person.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Comfortable, great hospitality, good food options, easy to locate and access
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
good location. breakfast was ok. in the evenings the lobby is lively which is good
nothing really
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Cleanness. Great staff. Parking area.
A little bit far from the old town and restaurants
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Everything is great.
Late check in only the bad thing.
stayed in January, 2026
Guest Score 5 out of 10
Fair
Staff were friendly and helpful. There is a luggage room to store luggage after checkout.
We had two main issues during our stay. First, we had a do not disturb sign on our door but the housekeeping team still opened the door at 0900 while people were getting ready in the restroom. They apologized but it shouldn’t have happened in the first place. Second, there was no on site parking available and I spent 30+ minutes finding available parking. What I found was incredibly expensive, but I had no option. The hotel doesn’t actually have on site parking, there is just a public garage underneath, but they don’t own any spaces.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
N/A
N/A
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Service
All good
stayed in January, 2026
Guest Score 7 out of 10
Good
Convenient location, electric charging stations nearby, room was comfortable for a short stay and nice selection at breakfast
Nothing in particular to share, 2nd time staying at the hotel (first stay was not great due to overbooking but this time all went well)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Phenomenal hospitality. Welcoming and accommodating staff. Nice location. Tasty breakfast. Great for a family.
Everything was perfect. We will be back. :)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Great brakefest Close to Technopark tram station Overall very good hotel
stayed in January, 2026
Guest Score 8 out of 10
Very Good
good breakfast, good location, bigger room
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Lobby
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
condition if required. As an alternative, we asked whether the hotel could accommodate us if a wheelchair was available; however, we were informed that the hotel does not have one. Despite the extraordinary circumstances, the hotel stated that no flexibility is possible due to the non-refundable policy. This was a one-week family trip, and all of our other hotels showed goodwill by allowing us to change our dates to later months. Given that this is a Novotel chain and the situation is clearly exceptional and medically documented, we expected at least partial consideration rather than a 100% charge, or the option to use the reservation on low-season dates. This experience has been extremely disappointing, and it has seriously affected our trust in the brand. Unfortunately, it is not a hotel chain we would consider using again!
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
location
My recent stay was profoundly disappointing due to a complete failure of a critical service: there was no internet in the room. As a guest working remotely, reliable Wi-Fi is not a luxury but a necessity, especially at a well-known chain hotel where this basic amenity is expected. To find it completely unavailable made my stay incredibly stressful and unproductive. What made the situation worse was the complete lack of constructive customer service. When I reported the issue, expressing my disbelief and frustration, the staff’s response was essentially, "Sorry, there's nothing we can do." No alternative solutions were offered—no suggestion to move rooms, no offer of a mobile hotspot, no discount for the significant inconvenience, not even guidance to a common area with a working connection A simple apology is not a solution when a core service fails. The combination of a critical amenity being broken and the staff's passive response shows a lack of preparedness and genuine care for guests' needs. I expected better from this hotel chain.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location
Nothing really
stayed in December, 2025
Guest Score 5 out of 10
Fair
It was good location.
Dirty not clean at all not recommended specially with small kids. Not doing vacuumed.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location, spacing, staff, decorations, rooms
Kids were allowed to run all around the lounge/restaurant playing and being loud, which disturbed my peace at times. A lot of them were sick and coughing literally everywhere, peddling germs all over the lobby and no one seemed to care.
Guest reviews
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Availability from Mon, Apr 6, 2026 To Thu, Apr 9, 2026 For 1 Room (Change Search)
Room type
Max
Options
Rate
Superior Twin Room
This air-conditioned room features a 49-inch flat-screen tv, a mini-bar, tea/coffee making facilities and free wifi. a complimentary bottle of water is available on arrival.
2 x
Free cancellation
$271.49USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$263.46
$275.50
$275.50
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-
-
-
Average nightly rate $271.49 Total (including tax) $845.40
2 x
Free cancellation
Free WiFi
$272.12USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$272.12
$272.12
$272.11
-
-
-
-
Average nightly rate $272.12 Total (including tax) $873.66
3 x
Free cancellation
Free WiFi
$302.26USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$302.26
$302.26
$302.26
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-
-
-
Average nightly rate $302.26 Total (including tax) $980.68
2 x
Free cancellation
Free breakfast
$348.48USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$340.46
$352.49
$352.49
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-
-
-
Average nightly rate $348.48 Total (including tax) $1,085.16
2 x
Free cancellation
Free breakfast
Free WiFi
$349.30USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$349.28
$349.28
$349.30
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-
-
-
Average nightly rate $349.30 Total (including tax) $1,113.99
3 x
Free cancellation
Free breakfast
Free WiFi
$418.02USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$418.02
$418.02
$418.01
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-
-
-
Average nightly rate $418.02 Total (including tax) $1,341.13
  • Accessible by lift
  • Additional bathroom
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Blackout curtains
  • Body soap
  • Carpeting
  • City view
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee
  • Complimentary drinking water
  • Complimentary tea
  • Crib(s)
  • Daily housekeeping
  • Desk
  • Electric blanket(s)
  • Electric kettle
  • Fan
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Hardwood or parquet floors
  • Heating
  • Hypoallergenic
  • Hypoallergenic pillow
  • In-room safe box
  • Individual air conditioning
  • Interconnecting room(s) available
  • Internet access
  • Key card access
  • Laptop safe
  • Linens
  • Locker(s)
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • Non-feather pillow
  • Phone
  • Private bathroom
  • Private entrance
  • Radio
  • Satellite/cable channels
  • Seating area
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa bed
  • Soundproofing
  • Streaming media
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
View more >>
Superior Queen Room with Armchair or Sofa
This air-conditioned room has a 49-inch flat-screen tv, tea/coffee making facilities, a mini-bar and free wifi. in addition, there is a complimentary bottle of water upon arrival.
2 x
Free cancellation
$271.49USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$263.46
$275.50
$275.50
-
-
-
-
Average nightly rate $271.49 Total (including tax) $845.40
2 x
Free cancellation
Free WiFi
$272.12USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$272.12
$272.12
$272.11
-
-
-
-
Average nightly rate $272.12 Total (including tax) $873.66
3 x
Free cancellation
Free WiFi
$302.26USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$302.26
$302.26
$302.26
-
-
-
-
Average nightly rate $302.26 Total (including tax) $980.68
2 x
Free cancellation
Free breakfast
$348.48USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$340.46
$352.49
$352.49
-
-
-
-
Average nightly rate $348.48 Total (including tax) $1,085.16
2 x
Free cancellation
Free breakfast
Free WiFi
$349.30USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$349.28
$349.28
$349.30
-
-
-
-
Average nightly rate $349.30 Total (including tax) $1,113.99
3 x
Free cancellation
Free breakfast
Free WiFi
$418.02USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$418.02
$418.02
$418.01
-
-
-
-
Average nightly rate $418.02 Total (including tax) $1,341.13
  • Accessible by lift
  • Additional bathroom
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Balcony
  • Bath or Shower
  • Bathrobe(s)
  • Blackout curtains
  • Body soap
  • Carpeting
  • City view
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee
  • Complimentary drinking water
  • Complimentary tea
  • Courtyard view
  • Crib(s)
  • Desk
  • Electric kettle
  • Fan
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Hardwood or parquet floors
  • Heating
  • Hypoallergenic
  • Hypoallergenic pillow
  • In-room safe box
  • Individual air conditioning
  • Internet access
  • Key card access
  • Laptop safe
  • Linens
  • Locker(s)
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • Non-feather pillow
  • Phone
  • Private bathroom
  • Private entrance
  • Radio
  • Satellite/cable channels
  • Seating area
  • Smoke alarm
  • Socket near the bed
  • Sofa bed
  • Soundproofing
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
View more >>
Executive Room with 1 Queen Bed and Sofa
This air-conditioned room with free wifi is equipped with bathrobes and slippers, a 55-inch flat-screen tv as well as tea/coffee making facilities with a kettle. the free mini-bar is refilled daily. unique features include late check-out until 16:00 on sundays and a nespresso machine.
2 x
Free cancellation
$319.61USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$311.59
$323.62
$323.62
-
-
-
-
Average nightly rate $319.61 Total (including tax) $995.25
2 x
Free cancellation
Free WiFi
$320.35USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$320.35
$320.35
$320.35
-
-
-
-
Average nightly rate $320.35 Total (including tax) $1,023.87
3 x
Free cancellation
Free WiFi
$350.50USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$350.50
$350.50
$350.49
-
-
-
-
Average nightly rate $350.50 Total (including tax) $1,130.89
2 x
Free cancellation
Free breakfast
$396.60USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$388.58
$400.61
$400.61
-
-
-
-
Average nightly rate $396.60 Total (including tax) $1,235.01
2 x
Free cancellation
Free breakfast
Free WiFi
$397.52USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$397.52
$397.52
$397.51
-
-
-
-
Average nightly rate $397.52 Total (including tax) $1,264.17
3 x
Free cancellation
Free breakfast
Free WiFi
$466.25USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
$466.25
$466.25
$466.25
-
-
-
-
Average nightly rate $466.25 Total (including tax) $1,491.34
  • Accessible by lift
  • Additional bathroom
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Balcony
  • Bath or Shower
  • Bathrobe(s)
  • Body soap
  • Carpeting
  • City view
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Complimentary tea
  • Conditioner
  • Courtyard view
  • Crib(s)
  • Desk
  • Electric kettle
  • Fan
  • Flat-screen TV
  • Free Wifi
  • Hair dryer
  • Hardwood or parquet floors
  • Heating
  • Hypoallergenic
  • Hypoallergenic pillow
  • In-room safe box
  • Individual air conditioning
  • Internet access
  • Key card access
  • Laptop safe
  • Linens
  • Locker(s)
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • Non-feather pillow
  • Phone
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower cap
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa bed
  • Soundproofing
  • Toilet
  • Toilet paper
  • Toiletries
  • Towels
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Wake-up service
View more >>

Area information

    Airports Show all on map »

    • Zurich Intl Airport - 5.41 mi
    • Emmen - 22.81 mi
    • Buochs - 29.18 mi

    Transport

      Train stations Show all on map »
      • Hauptbahnhof Zurich - 0.23 mi
      • Zurich Wiedikon Bahnhof - 1.28 mi
      • Main Railway Station Zurich - 1.33 mi
      • Main train station - 1.36 mi
      • Zurich Bahnhof - 1.36 mi
      • Bahnhofstrasse - 1.60 mi

    Museums

      Art Galleries Show all on map »
      • Migros Museum fur Gegenwartskunst - 0.37 mi
      • Museum of Design Zurich - 0.94 mi
      • Kriminalmuseum - 1.24 mi
      • Musee Suisee - Swiss National Museum - 1.36 mi
      • Swiss National Museum - 1.36 mi
      • Trammuseum Zurich - 1.47 mi
      • Volkerkundemuseum Zurich - 1.53 mi
      • Zurcher Spielzeugmuseum - 1.55 mi
      • Metzgermuseum Zunft zum Widder - 1.59 mi
      • MoneyMuseum - 1.60 mi
      • Museum Wohnkultur Landesmuseum - 1.65 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • Letzigrund-Stadion - 0.73 mi
      Monuments and Landmarks Show all on map »
      • Urania Observatory - 1.49 mi
      • Niederdorf - 1.62 mi
      • St. Peter's Church - 1.68 mi
      • Paradeplatz - 1.70 mi
      • Fraumunster Church - 1.76 mi
      Other Show all on map »
      • Toni Areal - 0.25 mi
      • Kunsthalle Zurich - 0.37 mi
      • Hardturm - 0.62 mi
      • Letzigrund - 0.77 mi
      • Utogrund - 1.20 mi
      • Kantonspolizei Zurich - 1.24 mi
      • Haus Konstruktiv - 1.38 mi
      • Swiss Exchange - 1.45 mi
      • Sportanlage Sihlholzli - 1.53 mi
      • Lindenhof - 1.58 mi
      • Universit of Zurich/ Irchel Campus - 1.60 mi
      • Schipfe - 1.62 mi
      • Strauhof Zurich Literaturausstellungen - 1.64 mi
      • Fursorgestiftung fur das Personal der Beyer Chronometrie AG - 1.64 mi
      • St. Peter Zurich - 1.68 mi
      • Drugstore Zurich GmbH - 1.68 mi
      • Zentralbibliothek Zurich - 1.69 mi
      • Honggerberg - 1.70 mi
      • Max Frisch Stiftung - 1.71 mi
      • Emil Burki-Stiftung an der Graphik-Sammlung der ETH Zurich - 1.71 mi
      • ETH Zurich - 1.72 mi
      • Eidgenossische Technische Hochschule Zurich - 1.72 mi
      • Rathaus Zurich - 1.72 mi
      • Zurcher Rathaus - 1.73 mi
      • Fraumunster - 1.76 mi
      • Zunfthaus zur Meisen - 1.78 mi
      • Architektur Forum - 1.78 mi

Novotel Zurich City West

Schiffbaustrasse 13, Zürich, Zurich, 8005, Switzerland