ibis Zurich City West
Schiffbaustrasse 11, Zürich, Zurich, 8005, Switzerland
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Room
Room
Address
Schiffbaustrasse 11, Zürich, Zurich, 8005, Switzerland
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Children's playground
- Table tennis
- Library
- Hiking
- Heating
- Shared kitchen
- Wheelchair accessible
- On-site parking
- seating area
- vending machine
- telephone
- alarm clock
- kitchenware
- blackout curtains
- 24-hour security
- Family Rooms
- Free Wi-Fi
- Game Room
- Kitchen
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Arabic
- French
- German
- Greek
- Italian
- Portuguese
- Romanian
- Russian
- Spanish
- Non-Smoking Rooms Available
- Parking Available
- taxi service
- Electric vehicle charging station
- Linens
- Mirror
- Wooden/Parqueted Flooring
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Ticket services
- Contactless check-in/out
- Food delivery
- Audible alarm
- balcony/terrace
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Socket near the bed
- Window
- Accessible by stairs
- Kids facilities
- Outdoor recreational features
- Desk/workspace available
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Clothes drying rack
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Arindam (solo traveller)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
We could keep our luggage for almost 10 hours after we checked out. That was a big relief for us.
The staff were helpful. Fatou at the reception and Jharna at breakfast were really helpful.
Only one small window and nothing to see outside.
Manoj (family with young children)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Hospitality of the hotel staff, good breakfast, clean room, comfortable bed, accessibility to public transport (trams from Schiffbau).
Small shower area with difficult access.
Cassio (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Tariq (Family with young children)
stayed in July, 2026
Guest Score 7 out of 10
Good
I stayed first time in Ibis chain of hotels and it does not meet our expectations.
Stay was not comfortable especially when you are living with family
Tariq (family with young children)
stayed in July, 2026
Guest Score 7 out of 10
Good
I stayed first time in Ibis chain of hotels and it does not meet our expectations.
Stay was not comfortable especially when you are living with family
Shubham (solo traveller)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
Binesh (solo traveller)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Location and the staff
Could have a refrigerator in the room
Marineis (young couple)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Friendly staff and good location
Wanda (Couple)
stayed in July, 2026
Guest Score 7 out of 10
Good
Everything went well when we arrived, but when we return to Zurich the room that was assigned to us our air conditioning was making a very load noise and it took them 4 hours to change us to another room. That was not acceptable, we should have been move soon.
Wanda (young couple)
stayed in July, 2026
Guest Score 7 out of 10
Good
Everything went well when we arrived, but when we return to Zurich the room that was assigned to us our air conditioning was making a very load noise and it took them 4 hours to change us to another room. That was not acceptable, we should have been move soon.
Md (young couple)
stayed in July, 2026
Guest Score 1 out of 10
Very Poor
I booked and paid for one family room (25 sqm) with two beds and one standard room (16 sqm) with a single bed. However, upon arrival, the hotel failed to provide the family room I had reserved and paid for. Instead, I was given two standard rooms (16 sqm each), one with twin beds and the other with a single bed. This is not equivalent to the accommodation I purchased, as the family room was larger and more expensive.
In addition, while making the reservation, Booking.com displayed an error when I attempted to book one of the standard rooms. Despite the error, the payment was still processed. I later discovered that three rooms had been booked instead of the two I intended to reserve.
I immediately informed both the hotel and Booking.com that the third room was the result of a booking system error and requested its cancellation and a full refund. Despite my repeated follow-ups, I have received no resolution or meaningful update.
I expect Booking.com to take responsibility for this issue and process a full refund for the unintended third room without further delay. I also request appropriate compensation or reimbursement for the hotel’s failure to provide the family room that I booked and paid for. I paid for a specific room type and did not receive the service promised.
If this matter is not resolved promptly, I will have no option but to escalate my complaint through the appropriate consumer protection authorities, my payment card issuer, and other relevant dispute resolution channels.
I request a written response confirming the refund and the steps being taken to resolve this matter within the next seven days.
The hotel did not provide the family room I booked and paid for. Instead, I was given two smaller standard rooms. Additionally, a Booking.com system error resulted in an extra room being booked and charged, and despite repeated requests, my refund has still not been processed.
Fawole (young couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Mellisa (review category business travellers)
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Iik74 (solo traveller)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Mohammed (family with young children)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Ruslan (young couple)
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Samuel (review category business travellers)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Vasileios (Solo Traveler)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Nice and friendly front desk staff.
It would be nice to have a fridge in the room. Especially during hot summer days!
Santheexploere (solo traveller)
stayed in July, 2026
Guest Score 7 out of 10
Good
Vasileios (solo traveller)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Nice and friendly front desk staff.
It would be nice to have a fridge in the room. Especially during hot summer days!
Thank you for your information!
Area information
- Zurich Intl Airport - 5.43 mi
- Emmen - 22.80 mi
- Buochs - 29.16 mi
- Hauptbahnhof Zurich - 0.21 mi
- Zurich Wiedikon Bahnhof - 1.26 mi
- Main Railway Station Zurich - 1.31 mi
- Main train station - 1.34 mi
- Zurich Bahnhof - 1.34 mi
- Bahnhofstrasse - 1.58 mi
- Migros Museum fur Gegenwartskunst - 0.36 mi
- Museum of Design Zurich - 0.93 mi
- Kriminalmuseum - 1.22 mi
- Musee Suisee - Swiss National Museum - 1.34 mi
- Swiss National Museum - 1.34 mi
- Trammuseum Zurich - 1.49 mi
- Volkerkundemuseum Zurich - 1.51 mi
- Zurcher Spielzeugmuseum - 1.53 mi
- Metzgermuseum Zunft zum Widder - 1.57 mi
- MoneyMuseum - 1.59 mi
- Museum Wohnkultur Landesmuseum - 1.63 mi
- Letzigrund-Stadion - 0.72 mi
- Urania Observatory - 1.47 mi
- Niederdorf - 1.60 mi
- St. Peter's Church - 1.66 mi
- Paradeplatz - 1.68 mi
- Fraumunster Church - 1.74 mi
- Toni Areal - 0.27 mi
- Kunsthalle Zurich - 0.36 mi
- Hardturm - 0.64 mi
- Letzigrund - 0.77 mi
- Utogrund - 1.20 mi
- Kantonspolizei Zurich - 1.22 mi
- Haus Konstruktiv - 1.36 mi
- Swiss Exchange - 1.43 mi
- Sportanlage Sihlholzli - 1.51 mi
- Lindenhof - 1.56 mi
- Universit of Zurich/ Irchel Campus - 1.59 mi
- Schipfe - 1.60 mi
- Strauhof Zurich Literaturausstellungen - 1.61 mi
- Fursorgestiftung fur das Personal der Beyer Chronometrie AG - 1.61 mi
- St. Peter Zurich - 1.66 mi
- Drugstore Zurich GmbH - 1.66 mi
- Zentralbibliothek Zurich - 1.67 mi
- Max Frisch Stiftung - 1.69 mi
- Emil Burki-Stiftung an der Graphik-Sammlung der ETH Zurich - 1.69 mi
- ETH Zurich - 1.70 mi
- Eidgenossische Technische Hochschule Zurich - 1.70 mi
- Rathaus Zurich - 1.70 mi
- Zurcher Rathaus - 1.71 mi
- Honggerberg - 1.72 mi
- Fraumunster - 1.74 mi
- Zunfthaus zur Meisen - 1.76 mi
- Architektur Forum - 1.76 mi
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Transport
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Other attractions
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ibis Zurich City West
Schiffbaustrasse 11, Zürich, Zurich, 8005, Switzerland