Atlantis By Giardino
Döltschiweg 234, Zurich, 8055, Switzerland
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Döltschiweg 234, Zurich, 8055, Switzerland
FIVE Zurich - Luxury City Resort has a restaurant, free bikes, a seasonal outdoor swimming pool and fitness center in Zürich. Attractively set in the Wiedikon district, this hotel offers a bar, nightclub, several restaurant options as well as an indoor pool and a hammam. The accommodations features a 24-hour front desk, room service and currency exchange for guests. At the hotel rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, bathrobes and slippers. Rooms are equipped with a kettle, while certain rooms are equipped with fridge, a kitchen with a dishwasher, and an oven. The accommodations offers a buffet or à la carte breakfast. At FIVE Zurich - Luxury City Resort guests are welcome to take advantage of a hot tub and a sauna. Guests at the hotel will be able to enjoy activities in and around Zürich, like hiking and cycling. Bahnhofstrasse is 2.7 mi from FIVE Zurich - Luxury City Resort, while Museum Rietberg is 2.7 mi from the property. The nearest airport is Zurich, 8.7 mi from the accommodations, and the property offers a paid airport shuttle service. Want to enjoy exclusive access to all 5-star amenities and services of the Main Building? Only a130m walk from our East Wing building, through our special lights effect underground tunnel, you can experience our award-winning restaurants and spa facilities in no time.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Swimming Pool
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Nightclub/DJ
  • Trouser press
  • Billiards
  • Hiking
  • Cycling
  • Heating
  • Snack bar
  • Private check-in/check-out
  • On-site parking
  • indoor pool
  • outdoor pool
  • Poolside bar
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Heated pool
  • Live entertainment
  • Massage services
  • Restaurant(s)
  • Sun Deck
  • Daily Housekeeping
  • Happy Hour
  • Non-Smoking Rooms Available
  • Baby safety gates
  • Electric vehicle charging station
  • Pool with view
  • Pool cover
  • Wine/champagne
  • Fruits
  • Outdoor furniture
  • Outdoor fireplace
  • Kids' pool
  • Sun loungers or beach chairs
  • Themed dinner nights
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Grocery delivery
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Fitness center
  • Free shuttle service
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Valet parking (charges may apply)
Click here to leave your opinion >>
stayed in October, 2026
Guest Score 4 out of 10
Disappointing
Location is nice. Restaurant Cinque very good too. Spa is small but nice.
In the room we found no slippers. After 3 calls to the reception and 45 minutes waiting, I had to go to the SPA on the other side of the hotel complex to pick them up myself. There was no staff at the outdoor pool, even though the pool itself was open for guests. We announced we would come with a dog, but found no dedicated item (water bowl or similar) in the room, unlike any other (even non-5 star) hotel we’ve stayed over the past years. There were long delays in replenishing the breakfast buffet and, while seated at a table for breakfast, nobody came asking if we wanted something (coffee, eggs…). Overall, for a 5 star hotel, it didn’t offer 5 star service at all.
stayed in October, 2026
Guest Score 1 out of 10
Very Poor
To be honest it was misleading. Never stated in their booking that rooms are on the other side of the main hotel , they show you online something and it’s all the way in back with a strange underground tunnel where you walk around 5/6 mins. Staff were okay but it wasn’t our pleasant visit at all .
Very very misleading , two different entrance. Main hotel is nice but they never stated in their online booking about an other side where the rooms are , very misleading. Not happy at all , asked for a morning coffee took three hours , kept calling them and then they won’t pick up the call , then they sent it In a take away cups. Very disappointing, we came all the way from London and I thought it was five star but it’s not , Double room is way too small and it has no window ! Yes no window that opens , its claustrophobic, bathroom is no way practical, when you shower the water goes everywhere . Room wasn’t anywhere five star ! Very disappointing
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Comfortable and Good service
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
Spa was lovely
Took awhile to check in
stayed in October, 2026
Guest Score 4 out of 10
Disappointing
It’s been a month. But hotel still didn’t release my deposit of around 500chf. Also we agreed about 1 night less and they were supposed to pay me back-not done as welll My emails remain in vain. They stopped answering since 1 week. To my regrets.
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Perfect view from the balcony to the city
stayed in October, 2026
Guest Score 1 out of 10
Very Poor
Worst stay ever in this hotel
When they give you a room in the other building, you have to walk 4 to 6 minutes, for older people could be a nightmare. The shower gets all the water out propbably in less than 2 minutes.
stayed in October, 2026
Guest Score 7 out of 10
Good
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Very nicely decorated with a rock music vibe. Game room, staff was excellent. Good towels and linens
A little removed from everything and the room was nicely appointed but tiny. We were on a 14 day trip with two suitcases and all there was for clothes was a small closet and two drawers in each of the nightstands. Great if you are just traveling with a backpack. Really couldn’t unpack. Our “wing” was a 3 minute walk through a tunnel. It had a small reception area that was rarely staffed. Toiletries were very good
stayed in October, 2026
Guest Score 8 out of 10
Very Good
the rooms on the premium wing side were beutiful and we had a good time at the bar
The hotel has two different wings. They dont indicate the specific hotel wing when you're booking. The photos they have posted on booking.com are for the premium side of the hotel, no photos of the other wing. When you check in they send you to the inferior wing. I found this to be misleading. we had to pay extra to upgrade. Their description would be quite helpful
stayed in October, 2026
Guest Score 7 out of 10
Good
stayed in October, 2026
Guest Score 1 out of 10
Very Poor
Unfortunately, very little. The hotel failed to meet even basic expectations, let alone the standards expected of a luxury five-star property.
Extremely disappointing experience from start to finish. Our room had no functioning heating, and despite raising the issue with the hotel, nothing was done to resolve it. We were allocated a room in the East Wing, which was approximately a 15-minute walk from the main lobby. Accessing reception was so inconvenient that we had to rely on a shuttle service, which was poorly organised and frustrating. The location itself was also extremely inconvenient, making it difficult to enjoy Zurich without additional travel. Most concerning of all were the apparent fire safety issues. Fire exits in the East Wing appeared to be inaccessible, which raised serious concerns about how guests would evacuate in an emergency. For a hotel advertising itself as a luxury resort, the lack of basic comfort, poor accessibility, inadequate customer service and apparent safety concerns were completely unacceptable. I genuinely could not wait to leave and would not recommend this hotel.
stayed in October, 2026
Guest Score 5 out of 10
Fair
Quit and clean
Don't accept east wing, it is far away walk and need time and effort to carry your luggage with difficult directions. They offered me upgrade to junior suite with extra fee and when I refused they punished me to east wing and was bad experience
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
stayed in October, 2026
Guest Score 3 out of 10
Poor
Would not recommend. This place was a big disappointment.
Clienteles, ladies of the night with rich men visiting the counrty.
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
The breakfast and the room the staff were really nice
We checked in at 16h00 instead of 15h 1hour of waiting but overall it was good
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
We have been hosted in Five hotel for almost 4 years, every single trip to Zurich this is our choice for our hotel always. The place is wonderfull, the building and the sunround nature ways. We always enjoy our stay and the service Thank you to all the team: Simon, Amir, Flamur, Denis, Dragon, Sarthak we appreciatte all your kindness, since we arreived to the hotel and we left we feel welcome and in home. Thank you, see you next time!
stayed in October, 2026
Guest Score 9 out of 10
Wonderful
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
We had a wonderful stay and everything was perfect from start to finish. The hotel was comfortable, quiet, clean, and very pleasant. The staff were friendly, helpful, and welcoming, and the food was really good as well. We felt very comfortable throughout our stay and truly enjoyed the whole experience. I would definitely recommend this hotel and would be happy to stay here again.
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Area information

    Airports Show all on map »

    • Zurich Intl Airport - 7.46 mi
    • Emmen - 20.73 mi
    • Buochs - 27.20 mi

    Transport

      Train stations Show all on map »
      • Zurich Wiedikon Bahnhof - 1.42 mi
      • Hauptbahnhof Zurich - 2.02 mi
      • Bahnhofstrasse - 2.09 mi
      • Main Railway Station Zurich - 2.30 mi
      • Zurich Bahnhof - 2.33 mi

    Museums

      Art Galleries Show all on map »
      • Museum Rietberg - 1.64 mi
      • Volkerkundemuseum Zurich - 1.89 mi
      • Kriminalmuseum - 1.90 mi
      • ""Museum Stromhaus Burenwisen"" - 1.94 mi
      • Museum Wohnkultur Landesmuseum - 1.97 mi
      • Metzgermuseum Zunft zum Widder - 2.16 mi
      • Zurcher Spielzeugmuseum - 2.18 mi
      • Migros Museum fur Gegenwartskunst - 2.27 mi
      • Museum of Design Zurich - 2.31 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • Letzigrund-Stadion - 1.35 mi
      Monuments and Landmarks Show all on map »
      • Paradeplatz - 2.07 mi
      • Fraumunster Church - 2.18 mi
      • St. Peter's Church - 2.19 mi
      • Urania Observatory - 2.21 mi
      • Grossmunster Church - 2.32 mi
      Other Show all on map »
      • Uetliberg - 0.86 mi
      • Utogrund - 1.15 mi
      • Letzigrund - 1.41 mi
      • Sportanlage Sihlholzli - 1.42 mi
      • Villa Wesendonck - 1.67 mi
      • Villa Rieter - 1.67 mi
      • Swiss Exchange - 1.78 mi
      • Haus Konstruktiv - 1.83 mi
      • Voliere Mythenquai Zurich - 1.87 mi
      • Sukkulenten-Sammlung Zurich - 1.88 mi
      • Kantonspolizei Zurich - 1.90 mi
      • Strandbad Mythenquai - 1.96 mi
      • Fursorgestiftung fur das Personal der Beyer Chronometrie AG - 2.07 mi
      • Burkliplatz - 2.11 mi
      • Hardturm - 2.11 mi
      • Toni Areal - 2.14 mi
      • Strauhof Zurich Literaturausstellungen - 2.15 mi
      • Stadthaus Zurich - 2.18 mi
      • Fraumunster - 2.18 mi
      • St. Peter Zurich - 2.19 mi
      • Zunfthaus zur Meisen - 2.20 mi
      • Lindenhof - 2.21 mi
      • Schipfe - 2.25 mi
      • Zurcher Rathaus - 2.26 mi
      • Kunsthalle Zurich - 2.27 mi
      • Rathaus Zurich - 2.28 mi
      • Schifflande - 2.30 mi
      • Rote Fabrik - 2.30 mi
      • Grossmunster - 2.32 mi
      • Bellevueplatz - 2.32 mi

Atlantis By Giardino

Döltschiweg 234, Zurich, 8055, Switzerland