Alden Luxury Suite Hotel Zurich
Spluegenstrasse 2, Zürich, Zurich, 8002, Switzerland
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1 Room With 2 Adults Change Search
Room
Room
Address
Spluegenstrasse 2, Zürich, Zurich, 8002, Switzerland
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Free Airport Shuttle
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Elevator
- Trouser press
- Fishing
- Canoeing
- Hiking
- Packed lunches
- Cycling
- Bowling
- Heating
- Fax/photocopying
- Diving
- Snack bar
- On-site parking
- 24-hour security
- Concierge services
- Family Rooms
- Free Wi-Fi
- Horseback Riding
- Live entertainment
- Massage services
- Off-Site parking
- Restaurant(s)
- Snorkeling
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Fruits
- Pet bowls
- Outdoor furniture
- Bike tours
- Cooking class
- Archery
- Aerobics
- Bingo
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Grocery delivery
- Food delivery
- balcony/terrace
- Car rental available
- Currency exchange service
- Daily disinfection
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Spa services
- Tennis court & equipment
- Professional cleaning services
- Allergy-free rooms available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Zurich Intl Airport - 6.95 mi
- Emmen - 21.67 mi
- Buochs - 27.66 mi
Museums
- ""Museum Stromhaus Burenwisen"" - 0.22 mi
- Museum Wohnkultur Landesmuseum - 0.37 mi
- Volkerkundemuseum Zurich - 0.43 mi
- Museum Rietberg - 0.44 mi
- Metzgermuseum Zunft zum Widder - 0.60 mi
- Zurcher Spielzeugmuseum - 0.65 mi
- Kriminalmuseum - 0.71 mi
- Johann Jacobs Museum - 0.72 mi
Click here to leave your opinion >>
Rashed (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Outstanding hospitality and genuine attention to guest satisfaction.
My wife and I stayed here during our honeymoon, and the hotel exceeded all expectations. The complimentary room upgrade was a wonderful surprise and demonstrated a level of care and generosity that is rarely seen. It made us feel truly valued as guests.
Every interaction with the staff was professional, warm, and attentive. Their commitment to creating a memorable experience was evident in every detail. The hotel itself is elegant, luxurious, and impeccably maintained, offering both comfort and sophistication.
What impressed me most was the genuine effort to make our special occasion even more memorable. This is not just a beautiful hotel; it is a place where guests are treated with exceptional care and respect.
I highly recommend this hotel to anyone visiting Zurich. It has earned a place on my list of preferred hotels, and I will certainly consider staying here again on future visits. A truly memorable experience that exceeded all expectations.
Nothing
Michael (young couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
This is a beautiful boutique 5 star hotel. We had the grand suite which was wonderful. Great views and suite location. Breakfast was decent but way overpriced. I have had much better breakfasts at similar price. Front desk staff cordial but quite inexperienced to address 5 star clients. Except for Ivan who you should transfer into this hotel the front desk full time staff falls far short of 5 star knowledge and decorum
The lack of knowedge of the front desk staff. Except for Ivan they should not be in 5 star hotel. 3 maybe 4 star
Victor (family with young children)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Beyza (young couple)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Dilraj (family with young children)
stayed in June, 2026
Guest Score 9 out of 10
Wonderful
Reem (young couple)
stayed in June, 2026
Guest Score 8 out of 10
Very Good
Ron (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Hands down the best Hotel in Zurich! I personally can't understand why chose another. Spacious, boutique style, gourmet style breakfast and dinner, personal attention, super friendly staff, clean, chic, perfect location walking distance to the center and the lake.. will definitely come back and recommend to anyone. I don't believe someone would not be happy..
N o t h i n g
Natalie (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
We love staying here when in Zurich. Rooms are spacious and super comfortable with thoughtful amenities. Restaurant has great options, wonderful location walking distance to the lake and town. Super friendly staff. Always feels like home.
Having to leave this morning :-)
Christina (family with young children)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The room was incredibly big and super comfortable. I think it was the best bed ive ever slept in. Beautiful hotel and staff were super helpful and nice.
Kostiantyn (review category business travellers)
stayed in June, 2026
Guest Score 2 out of 10
Poor
Apart from the hotel’s location, everything else is an absolute disaster.
Более развернутый и естественный вариант для отзыва:
The only redeeming quality of this hotel is its location. Everything else is an absolute disaster. The service, the staff, the breakfast, the housekeeping, and the overall experience fall far below what anyone would expect from a five-star property.
One of the most awful places I’ve stayed in over the past few years. It’s a very old hotel with a bizarre and confusing room design. But that would have been tolerable.
What truly stood out was the incredibly incompetent and clumsy staff. For a five-star hotel, they apparently cannot even press a pair of trousers properly or create a decent crease. Everything seems to operate on an assembly line of mediocrity and neglect.
The breakfasts are more like something you’d expect from a cheap business cafeteria than a luxury hotel. In fact, it’s hard to understand who awarded this place its five-star rating in the first place.
As for the breakfast itself, the so-called “buffet” is a masterpiece of stinginess and poor quality. Then you’re offered an omelet that resembles a creamy, shapeless substance rather than an actual breakfast, and immediately presented with a bill for 57 francs, payable on the spot.
The rooms constantly feel damp, and there are insects. Any complaints or remarks are simply ignored.
Housekeeping deserves a special mention as well: cleaning is done only once a day, and a second service is not available.
And the final touch: for a late check-out, they will charge you half of the amount you paid for your entire three-day stay.
Overall, this hotel falls dramatically short of the standards one would expect from a five-star property, both in terms of service and basic hospitality.
Khalatpour (family with young children)
stayed in June, 2026
Guest Score 5 out of 10
Fair
The room was spacious, and the staff were very friendly and welcoming. Overall, we had a pleasant stay.
The room was spacious, and the staff were friendly and professional.
However, I did not appreciate the requirement to provide a CHF 300 security deposit, along with the repeated reminders that guests would be responsible for any damaged items. While I understand the hotel's policy, I found these repeated warnings somewhat stressful and not fully in line with the experience I would expect from a five-star hotel.
In my opinion, guests choosing a hotel of this standard are generally aware of their responsibility to take care of the room and its furnishings. Therefore, the emphasis on potential charges and damages felt excessive and slightly affected the overall guest experience.
Rob (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Location and decor were brilliant. Staff were very professional and accommodating
Nothing
Hassan (Couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The style
Not well ventilated
Hassan (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The style
Not well ventilated
Edgars (Couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Location is Great. You are in the close center proximity. Comfortable beds and pillows. A bit too much tear and wear in rooms. Staff very welcoming except Italian speaking skinny gentleman at the reception. Restaurant staff - very good.
Babita (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Edgars (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Location is Great. You are in the close center proximity. Comfortable beds and pillows. A bit too much tear and wear in rooms. Staff very welcoming except Italian speaking skinny gentleman at the reception. Restaurant staff - very good.
Adib (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Kaliyaperumal (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Our stay at Hotel Alden Splügenschloss Zürich - Leonardo Limited Edition was nothing short of exceptional. From the moment we arrived, the warmth, professionalism, and genuine hospitality of the entire team made us feel truly welcome. Every staff member went above and beyond to ensure our stay was comfortable and memorable.
The suites are incredibly spacious, elegant, and beautifully maintained, offering the perfect combination of luxury and comfort. The beds were extremely comfortable, the ambiance was peaceful, and every detail in the room reflected sophistication and class. The hotel’s quiet yet central location makes it ideal for exploring Zürich while still enjoying complete relaxation.
What impressed us most was the outstanding hospitality. The staff were always smiling, attentive, and ready to assist with anything needed. Their dedication to guest satisfaction truly sets this hotel apart., the cleanliness impeccable, and the overall atmosphere felt warm, luxurious, and welcoming.
Without a doubt, this is one of the finest boutique hotels in Zürich, and we would highly recommend it to anyone looking for comfort, elegance, and world-class hospitality. We look forward to returning again soon.
Nothing
Abdulla (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Zurich Intl Airport - 6.95 mi
- Emmen - 21.67 mi
- Buochs - 27.66 mi
- ""Museum Stromhaus Burenwisen"" - 0.22 mi
- Museum Wohnkultur Landesmuseum - 0.37 mi
- Volkerkundemuseum Zurich - 0.43 mi
- Museum Rietberg - 0.44 mi
- Metzgermuseum Zunft zum Widder - 0.60 mi
- Zurcher Spielzeugmuseum - 0.65 mi
- Kriminalmuseum - 0.71 mi
- Johann Jacobs Museum - 0.72 mi
- Bahnhofstrasse - 0.52 mi
- Bahnhof Zurich Stadelhofen - 0.68 mi
- Zurich Wiedikon Bahnhof - 0.70 mi
- Paradeplatz - 0.42 mi
- Fraumunster Church - 0.50 mi
- St. Peter's Church - 0.56 mi
- Grossmunster Church - 0.61 mi
- Urania Observatory - 0.73 mi
- Niederdorf - 0.82 mi
- Opera house - 0.55 mi
- Zurich Opera house - 0.55 mi
- Voliere Mythenquai Zurich - 889 f
- Burkliplatz - 0.31 mi
- Villa Wesendonck - 0.39 mi
- Villa Rieter - 0.39 mi
- Stadthaus Zurich - 0.47 mi
- Swiss Exchange - 0.47 mi
- Fursorgestiftung fur das Personal der Beyer Chronometrie AG - 0.48 mi
- Sportanlage Sihlholzli - 0.49 mi
- Fraumunster - 0.50 mi
- Zunfthaus zur Meisen - 0.51 mi
- Bellevueplatz - 0.53 mi
- Schifflande - 0.54 mi
- Haus Konstruktiv - 0.55 mi
- St. Peter Zurich - 0.56 mi
- Strauhof Zurich Literaturausstellungen - 0.56 mi
- Sukkulenten-Sammlung Zurich - 0.59 mi
- Zurcher Rathaus - 0.61 mi
- Grossmunster - 0.61 mi
- Rathaus Zurich - 0.63 mi
- Lindenhof - 0.66 mi
- Schipfe - 0.67 mi
- Zurich Stadelhofen - 0.68 mi
- Kantonspolizei Zurich - 0.71 mi
- Haus zum Kiel (beim Kunsthaus) - 0.74 mi
- Strandbad Mythenquai - 0.74 mi
- Haus zum Rech - 0.76 mi
- Kunsthaus Zurich - 0.76 mi
- Kunsthaus - 0.77 mi
- Drugstore Zurich GmbH - 0.78 mi
- Architektur Forum - 0.80 mi
- Zentralbibliothek Zurich - 0.83 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Other attractions
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Alden Luxury Suite Hotel Zurich
Spluegenstrasse 2, Zürich, Zurich, 8002, Switzerland