Chalet Kisseye
AM Stalden 11, Zermatt, 3920, Switzerland
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Room
Address
AM Stalden 11, Zermatt, 3920, Switzerland
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Swimming Pool
- Garden
- Golf Course
- Room Service
- Skiing
- Express Check-In/Check-Out
- Hiking
- Cycling
- Heating
- Ski storage
- indoor pool
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Sun Deck
- Non-Smoking Rooms Available
- Wine/champagne
- Key access
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Grocery delivery
- Contactless check-in/out
- Daily disinfection
- Non-smoking property
- Soundproof rooms available
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
Airports Show all on map »
- Sion Airport - 24.66 mi
- Aosta Valley Airport - 26.49 mi
Museums
- Matterhorn Museum - 0.31 mi
Click here to leave your opinion >>
Colby (Family with young children)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
We really love this property. It was extremely comfortable and the entire vibe of the facility and the room itself was amazing for that mountain experience. We got an extremely good view of the Matterhorn and our balcony was tucked away, surrounded by trees and rocks, which made it feel like we were not even in a town. The beds were very, very comfortable and we loved the pool. Good communication with the staff and they were awesome to work with.
The only thing that we really didn’t like about this accommodation was that the check-in was at 5 PM (just something to beware of) which felt very late however they were very helpful and willing to work with us on that and got us a room available as soon as it was clean.
Melissa (Family with young children)
stayed in August, 2026
Guest Score 8 out of 10
Very Good
This property is very comfortable for a family as it has multiple bathrooms, bedrooms and alot of space to spread out. The property was very clean and well maintained.
The unobstructed view of the Matterhorn is this property’s selling point- it is an amazing view! Overall our stay was great.
Pillows- The hosts should consider having a few more pillow options as these pillows provide absolutely zero head support and are off the scale in terms of having any support at all. While as travellers we expect some differences to what we might have at home, these pillows actually impacted sleeping as I am surprised these are even considered pillows. Even folding them in half didn’t work to get some head support.
The walk up- after reading the prior reviews about the hike up, we downsized our luggage and left most of it back at the Tasch car park. This was a good idea as the last 1/4 of the walk from the train station to the unit is straight up and a taxing climb for all ages. We inquired about the cost of a cab more out of interest and it is about 50 CHF from train to accommodation. We did the walk about twice a day and without luggage it is good exercise but I can’t imagine doing it with much more than a smaller backpack on your back depending on your fitness level. It is definitely something to consider as you decide what your days in Zermatt will entail and whether your budget includes multiple taxi fares.
Jacob (Family with young children)
stayed in August, 2026
Guest Score 10 out of 10
Exceptional
Excellent place, the pool was really cool, and the balcony views of the Matterhorn are awesome
Christopher J. (Family with young children)
stayed in July, 2026
Guest Score 6 out of 10
Pleasant
The apartment was otherwise comfortable, and Anita spent considerable time trying to diagnose the electrical problem.
The apartment was difficult to reach on foot, about 1.3 km from the train station with approximately 225 feet of uphill elevation gain. The couches were also uncomfortable because they were covered and the cushions underneath could not be adjusted easily. In addition, the master bathroom had no electrical power and the advertised spa tub could not be used. The property’s representative reproduced the fault but could not restore power before checkout, and the property later declined a partial refund.
Gregg (Couple)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The views of Matterhorn from the balcony were unbelievable. There is a nice indoor pool to refresh in after hiking. The kitchenette is well equipped and coffee maker is nice.
The bed was OK but not that comfortable. To get to the chalet it is a very steep hill to climb up each time you return from town. If you have difficulty walking it is not ideal.
Alva A. (Family with young children)
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The location was great. The apartment was clean and comfortable with fantastic views.
Yaoling (Group Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Lovely property, quiet location
Bit of a walk up
Michael (Family with young children)
stayed in January, 2026
Guest Score 5 out of 10
Fair
Pool, on bus route, nice couch
Hills, stairs, dark walkway, small shower, lighting, hard small bed
Megan (Couple)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Amazing view, super cute, overall nice. The tub was fantastic.
Super uncomfortable bed.
Arnout (Group Traveler)
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Great views, spacious, somewhat dated in certain areas but high quality materials and well kept. Also two full size balconies with amazing Matterhorn views. And a nice swimming pool to add!
In some places the apartments needs a bit of work, but these are only minor things that do not really bother much. Also a smart tv would be nice to have. Pillows were way too soft and unsupportive.
Sigrid (Family with young children)
stayed in July, 2025
Guest Score 6 out of 10
Pleasant
Very nice and spacious property. The view was amazing! From both balconies we could see the Matterhorn.
We arrived at 3 o’clock instead of 5. The early access was denied, because we had booked through Booking.com. Had we booked directly with the property and not through booking.com, we could have entered the property early OR for a fee of $50
Each person had one towel and one hand towel for the entire stay. This included using the pool. When I asked for a second towel, I was told that the fee for one extra towel was about $25 per towel per person. I made it clear that I didn’t want to buy the towel. The answer was “You are in Switzerland “.
The Chalet is a hike up the hill. I was aware that the house had lots of stairs, but I was not made aware that there was a road construction which didn’t let the taxi get closer to the Chalet. Therefore, we had to drag the suitcases quite a way up the steep hill. This took away lots of the enjoyment.
I had to make the payment for the Apartment in Swiss francs directly to Zermatt Premium. The lady on the phone was very friendly, but the procedure was stressful.
AlSinani (Family with young children)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
My family were enjoy staying there . All the facility are there kitchen with full equipments ,swimming pool with privacy , Tv ,rooms with bathrooms,balcony with nice view and coffee machines.
Eric (Family with young children)
stayed in July, 2025
Guest Score 8 out of 10
Very Good
The view was amazing, the accommodations were clean and comfortable, the pool was a great add!
The walk from the train station is long, and construction made it longer. There is an uphill climb that gets old but you sacrifice for the view.
Margaux (Couple)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Absolutely beautiful views!
N222nap (Couple)
stayed in April, 2025
Guest Score 1 out of 10
Very Poor
We couldn’t get into Zermatt due to avalanche danger. We therefore had to get a couple of days accommodation elsewhere. We waited 2.5 days and finally the train opened up in the evening of the third day but we had to stay in our alternative accommodation or sleep in the car, as things were so unsure. We were only being told info on instagram, which kept saying stay away from Zermatt.
The owners didn’t care less and kept saying that we booked non-flexible accommodation. This was of course totally out of our control and they expected us to be just waiting, even though we had no indication of anything from the authorities.
Basically, they just wanted our money and didn’t care about our wellbeing. We stayed there on the last night and drove hours but they not understanding whatsoever and didn’t care. Just kept repeating about claiming on our insurance and the fact we hadn’t booked flexible dates.
The place was ok when we stayed there but their unhelpful stance just made things worse.
Poor form and clearly care only about money
Tim (Business Traveler)
stayed in April, 2025
Guest Score 7 out of 10
Good
Karen (Couple)
stayed in April, 2025
Guest Score 7 out of 10
Good
The view can’t be beat! Perfect spot to see the Matterhorn.
It’s steep getting to the chalet with some stairs too. Don’t pack too heavy.
It’s time for the bathroom to be renovated, but the unit has everything you need.
Jimmy (Couple)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Absolutely everything. From the moment we started the booking process Tanja reached out and helped us through the booking process. It was also lovely to meet her when she paid us a visit whilst there. I think it is always a positive to meet the host.
The chalet was clean and perfectly equipped. It was a true home from home. A nice sized bathroom, although we couldn't see the Matterhorn from our window there was still a lovely view. The bed was comfy, the kitchen was well equipped with all the things you would need to self cater.
It was about a 10 minute walk down to the middle of Zermatt and about 10 minutes to the cable car station so in a perfect location. We honestly could not of asked for a more magical location to spend our time in Zermatt and also celebrate the wife's birthday. Thank you for helping us make such fantastic memories. We will be sure to return.
There was absolutely nothing not to like. Yes there is a steep path up to the chalet but hey you are in the mountains. There are steep paths everywhere.
We would advise to get a taxi when you first arrive to get to the chalet. Then walk down to town once you are ready to explore. Once you have done it once it is an easy route to follow. Just turn right at the end of the path and head down the hill ( there is a path with steps on the first corner, use them and you will be halfway there).
To get to the cable car turn left at the end of the path and follow the road. You will soon see the cable car station. Again just follow the path down and you are there. There are free buses but we honestly didn't use them once.
I have put this NOT as any form of criticism but just as hopefully a bit of advice from our experiences. As I first stated we could not find anything we didn't like regarding our wonderful stay at Chalet Kisseye !! Thank you Tanja we hope to see you again sometime in the future.
Daniel (Couple)
stayed in March, 2025
Guest Score 6 out of 10
Pleasant
Nice staff
Unfortunately there were groups partying and there was no one avoiding it. The nights where difficult to rest
Celeste (Family with young children)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
The apartment was very luxurious. We all had our own rooms with our own ensuites. The views of the matterhorn were spectacular.
The climb to the apartment was horrendous. It wouldn't be suitable for older guests or people with mobility issues. We found ourselves going out to explore less because we didn't want to keep climbing back up to the apartment.
Thank you for your information!
Area information
- Sion Airport - 24.66 mi
- Aosta Valley Airport - 26.49 mi
- Ski Lift Zermatt - Furi - 0.29 mi
- Ski Lift Randa - Obermatt - 6.19 mi
- Matterhorn Museum - 0.31 mi
- Zermatt railway station - 0.64 mi
- Mountaineers' cemetery - 0.29 mi
- Matterhorn Golf club - 0.61 mi
- Matterhorn glacier paradise - 0.29 mi
- Zermatt - Furi - 0.29 mi
- Matterhorn Express - 0.30 mi
- Eisfluh - 0.74 mi
- Sunnegga-Blauherd - 1.03 mi
- Findelbahn - 1.05 mi
- Anfanger-Park - 1.06 mi
- Patrullarve - 1.19 mi
- Furi - Riffelberg - 1.25 mi
- Furi - Trockener Steg - 1.26 mi
- Riffelberg - Gifthittli - 1.49 mi
- Blauherd - Rothorn - 1.78 mi
- Gant - Hohtalli - 1.92 mi
- Gant - Blauherd - 1.95 mi
- Unterrothorn - 2.38 mi
- Hornli - 2.43 mi
- Kumme - 2.49 mi
- Schwarzsee - 2.50 mi
- Furgg - Sandiger Boden - 2.53 mi
- Gorner Ridge - 2.75 mi
- Sandiger Boden - Theodulgletscher - 2.96 mi
- Hohtalli - Rote Nase - 3.14 mi
- Furggsattel Gletscherbahn - 3.39 mi
- Stockhorn - 3.50 mi
- Testa 1 - 5.15 mi
- Matterhorn - 5.17 mi
- Bontadini - 5.32 mi
- Klein Matterhorn - 5.39 mi
- Plateau Rosa 3 - 5.71 mi
- Fornet - 5.79 mi
- Zermatt - 6.13 mi
- Grenzlift - 6.51 mi
- Plan Torrette - Rocce Bianche - 6.51 mi
- Pancheron - 6.69 mi
- Laghi Cime Bianche - Plateau Rosa - 6.74 mi
- Baby La Vieille - 6.75 mi
- Plan Maison - 6.76 mi
- Plan Torrette - 6.81 mi
- Plan Maison - Cime Bianche - 6.81 mi
- Cervinia - 7.28 mi
- Goillet - 7.36 mi
- Campetto - Plan Torrette - 7.80 mi
- Cretaz - 7.82 mi
- Breuil-Cervinia - Plan Maison II - 7.88 mi
Airports Show all on map »
Skiing
Skiing Show all on map »
Museums
Art Galleries Show all on map »
Transport
Train stations Show all on map »
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Chalet Kisseye
AM Stalden 11, Zermatt, 3920, Switzerland