Mandarin Oriental Geneva
Quai Turrettini 1, Geneva, Genève (Geneva), 1201, Switzerland
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Room
Room
Address
Quai Turrettini 1, Geneva, Genève (Geneva), 1201, Switzerland
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Ski school
- Snack bar
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- shuttle service
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Arabic
- Dutch
- French
- German
- Greek
- Hindi
- Italian
- Portuguese
- Russian
- Spanish
- Swedish
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- taxi service
- yoga room
- Buzzer/Wireless Intercom
- Electric vehicle charging station
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Chinese [Cantonese]
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- On-site accessible restaurants/lounges
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Kids safety features
- Kids facilities
- Professional cleaning services
- Allergy-free rooms available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Sait (review category business travellers)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Excellent staff and service.
From doormen reception concierge restaurant everyone is very smiley and profesional.
Nice location.
Spacious rooms.
Eduardo (young couple)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
Exceptional service that turned everything around. A truly memorable stay
I recently stayed at the Mandarin Oriental in Geneva, Switzerland, and the experience was outstanding. The hotel has a wing with older rooms, which are still good, but upon arrival I asked to be moved to a different room. My request was promptly and graciously handled by the staff, with great politeness and hospitality.
My new room was spacious, beautiful, fully renovated, and had a stunning view directly overlooking the river. I had wonderful days there.
I did have a small issue with a guest in the room above mine who was making a lot of noise during the night. The hotel was incredibly attentive throughout. They kept in touch with me during the night and early hours, and even sent security to check on the room upstairs. Their responsiveness was impressive.
A very special mention goes to the General Manager, Anita Radovic, who deserves recognition for her courtesy, warmth, and the exceptional way she handled everything. Thanks to her and the entire team, what could have been a less-than-perfect experience turned into an extremely pleasant stay. I felt genuinely welcomed and completely comfortable throughout my time at the hotel.
Highly recommended!
Ravi (young couple)
stayed in June, 2026
Guest Score 1 out of 10
Very Poor
Honestly nothing
This hotel is so far below the standard of other Mandarin oriental hotels
The rooms in the pictures are highly misleading at the top of booking as they are all suites
The bed was very uncomfortable and the room although this moved us next door to a. Slightly bigger room was more like a 3 star
The hotel is massively overpriced and changed our stay to la reserve where the hotel was of a high standard
Very disappointed and will not be returning to this hotel
Spiwe (solo traveller)
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The reception staff and the staff outside by the entrance were extremely friendly and welcoming. The staff who brought my room service were also very professional, courteous, and helpful.
Overall, everyone went above and beyond to ensure I had a positive experience. I particularly appreciated how staff regularly checked on guests to make sure they were comfortable and had everything they needed.
The food was of a very high quality, and my room was always clean and well maintained. Whenever I requested housekeeping, it was completed promptly, usually within just a few minutes.
This is definitely my preferred hotel for all future holidays in Geneva. I would highly recommend it and look forward to staying here again.
Brett (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
It is a lovely modern property very well located in the heart of Geneva. The breakfast was excellent and the staff were really wonderful. We were celebrating an anniversary and they gave us a free bottle of very nice champagne and a cake as well as a card. I really found the whole vibe of the Hotel to be quite exceptional. Well done, Mandarin Oriental Management and Staff!
I liked everything about the property. I thought they’d absolutely nailed it.
Michael (young couple)
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
Room 776 disappointing
Needs urgent updating
No correct plugs for plug-in for todays computor equipment
Electrics turn the lights all off from the bedside but if anyone
wanted a small light on not to disturb partner NOT POSSIBLE
EXTREEMLY BAD
OLD FASHIONED and not acceptable for up to date standards
Staff Good
Breakfast Good
Ottolengi not a good choice for in house main resteraunt
AS ABOVE
Fahad (review category business travellers)
stayed in May, 2026
Guest Score 3 out of 10
Poor
Bilal (solo traveller)
stayed in May, 2026
Guest Score 6 out of 10
Pleasant
Timothy (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Matthew (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Maryna (solo traveller)
stayed in May, 2026
Guest Score 7 out of 10
Good
Maytham (solo traveller)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
10/10
NA
Nebras (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Lamia (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Rakan (young couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Cadi (family with young children)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
Faisal (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Finoula (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Jan (solo traveller)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Salah (young couple)
stayed in March, 2026
Guest Score 5 out of 10
Fair
We booked a Junior Terrace Suite King in the period of January 14-19, 2026.
The suite had a very bad smell throughout the stay (sewage smell). The front desk was informed many times and nothing was done about it.
I filed an official complaint to the hotel management and they promised to refund the charge of one night through Booking.com. However no refund was made till now. The hotel management stated that the problem is from Booking.com, as the hotel management did all the formalities for the refund.
Salah Alhumood
Thank you for your information!
Area information
- Geneva (Cointrin) Intl Airport - 2.71 mi
- Annemasse - 6.18 mi
- Annecy Airport - 19.21 mi
- Megeve - 36.18 mi
- Barbier-Mueller Museum - 0.37 mi
- Asia-Africa Museum - 0.38 mi
- Natural History Museum of Geneva - 0.96 mi
- International Red Cross and Red Crescent Museum - 1.51 mi
- Shopping Area Geneve - 0.42 mi
- Town hall - 0.52 mi
- Waterfountain - 0.94 mi
- United Nations - 1.22 mi
- Charmilles Stadium - 1.17 mi
- Parc Bertrand - 1.20 mi
- Parc La Grange - 1.20 mi
- Zoo - 0.24 mi
- Musee Fondation Tatiana Zoubov - 0.33 mi
- Gare de Cornavin - 0.34 mi
- Institut Voltaire et Musee - 0.37 mi
- Fondation de la Maison Rousseau et de la Litterature (MRL) - 0.40 mi
- Maison Tavel - 0.42 mi
- Das Internationale Reformationsdenkmal - 0.44 mi
- Site Archeologique de la Cathedrale - 0.45 mi
- ""Mamco - Musee d'art moderne et contemporain Geneve"" - 0.47 mi
- Musee international de la Reforme - 0.48 mi
- La SIP - 0.50 mi
- Centre d'art contemporain - 0.50 mi
- Musee Patek Philippe - 0.51 mi
- Geneva Town hall - 0.52 mi
- Musee d'ethnographie - 0.59 mi
- Cabinet des estampes - 0.69 mi
- Art et Archeologie - 0.69 mi
- Jet d'Eau - 0.73 mi
- Musee Petit Palais - 0.73 mi
- Bains des Paquis - 0.74 mi
- Musee Centre d'iconographie genevoise - 0.77 mi
- Patinoire des Vernets - 0.79 mi
- Collections Baur - Musee des arts d?Extreme-Orient - 0.82 mi
- Collections Baur - 0.82 mi
- Bois de la Batie - 0.94 mi
- Ville de Geneve musee d'histoire naturelle - 0.96 mi
- Musee de l'Horlogerie - 0.99 mi
- Atelier Genevois de Gravure - 1.01 mi
- Gare de Geneve-Secheron - 1.17 mi
- Palazzo - 1.22 mi
- United Nations Geneva - 1.22 mi
- Gare des Eaux-Vives - 1.24 mi
- Lancy-Pont-Rouge - 1.37 mi
- Musee Ariana - 1.37 mi
- Musee de Carouge - 1.48 mi
- Fontenette - 1.51 mi
- Jardin botanique de Geneve - 1.55 mi
- Geneve-Plage - 1.71 mi
- Chateau de Penthes - 1.86 mi
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Mandarin Oriental Geneva
Quai Turrettini 1, Geneva, Genève (Geneva), 1201, Switzerland