Hôtel Métropole Genève
34 Quai Général Guisan, Geneva, Genève (Geneva), 1204, Switzerland
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34 Quai Général Guisan, Geneva, Genève (Geneva), 1204, Switzerland
Hotel Metropole has been a mythical Geneva hotel since 1854. Ideally located on the left bank, facing the lake and the English Garden, it is a few minutes' walk from the famous Rue Du Rhône, nationally known as the essential address for shopping, and the old town. The rooms and suites, lake side or city side, offer different atmospheres. The newly reinvented Traveler Deluxe rooms and Traveler Junior Suites feature a unique design that transports you into a cozy and sophisticated world, the epitome of quiet luxury The indisputable star of this hotel remains the MET Rooftop & Lounge. Nestled on the roofs of the hotel, it offers an beautiful panorama. Without a doubt, one of the best spots in town to admire the sunset and spend an evening with friends. Continental breakfast options are available daily at Hôtel Métropole Genève. Popular points of interest near the accommodations include Gare de Cornavin, St. Pierre Cathedral and Flower Clock. The nearest airport is Geneva International Airport, 3.7 mi from Hôtel Métropole Genève.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Heating
  • Fax/photocopying
  • Snack bar
  • Shared lounge/TV area
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Sun Deck
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Public transport tickets
  • Wine/champagne
  • Fruits
  • Pet basket
  • Pet bowls
  • Outdoor furniture
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)
  • Valet parking (charges may apply)
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
The only thing I liked is the location and concierge service
I booked Hotel Carlina Courchevel 1850 expecting at least a solid four-star standard, even if not a true five-star experience. Unfortunately, the reality has been disappointing. The rooms are extremely outdated, and the bathrooms feel old and worn. The family room provided for my nanny and children felt unsafe, with low wooden ceilings and steep stairs posing a risk. My own room had a very strong, unpleasant odor that gave me a headache. Management did attempt to offer a room change, which I appreciated. However, I felt uncomfortable with the visible exchange of looks between staff, which came across as judgmental and unprofessional.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Everything, staff Helpful and kind, Location perfect, room was clean and comfortable.
Nothing
stayed in January, 2026
Guest Score 8 out of 10
Very Good
The staff was extremely knowledgeable and helpful
It was very hot in the room and the air-conditioning was not working so well
stayed in January, 2026
Guest Score 7 out of 10
Good
The stuff
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Amazing staff and reception we really enjoyed
stayed in January, 2026
Guest Score 8 out of 10
Very Good
everything very good-hotel upgraded us to room with lake view! and able to get us early checkin and late checkout!
hotel had renovation so was not able to enjoy all the common spaces.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Excellent location Nice view Good stuff
Nothing
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
The location and the staff are amazing but the rooms very tiny for the location
The room size
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
All went well , very well
Nothing to say about
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Hotel staff very courteous and provided helpful answers to all our questions.
stayed in September, 2025
Guest Score 7 out of 10
Good
The location was excellent
There was renovation in parts of the hotel
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
The location is superior and the room was a brand newly renovated one.
stayed in August, 2025
Guest Score 4 out of 10
Disappointing
Nothing much very busy street marking of the park was the city park across the street and on the lake it had nothing to do with the property.
Where do we begin? They’re in the middle of remodel which is not advertised. The upstairs bar restaurant was dated by about 30 years. The new rooms are very nice but you walk into a very disappointing entry with no amenities no bar no restaurant old and sad.
stayed in August, 2025
Guest Score 6 out of 10
Pleasant
Great location in the center Great extra Friday staff like Mr Shaikh & Mr Fahad
I don’t think this hotel is 5 star hotel ! Noisy construction around No good restaurant I give this hotel 3/4 star only
stayed in August, 2025
Guest Score 8 out of 10
Very Good
Wonderful location - hotel was under renovation while we were there but they still made provision to keep guests comfortable and happy. Rooms were lovely and clean with all the necessary amenities! Best rooftop bar in the city!
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
stayed in June, 2025
Guest Score 8 out of 10
Very Good
location and staff
old furniture and AC
stayed in June, 2025
Guest Score 8 out of 10
Very Good
Location, clean, stuff are Friendly and roof is excellent
AC
stayed in June, 2025
Guest Score 4 out of 10
Disappointing
Beautiful facility and updated bathrooms in the suite. Staff was very kind, helpful and friendly. Great location.
No working air-conditioner in either of our two rooms, although website states there is. Mid june temps outside are 87f. Uncomfortable to rest and sleep in temperature-wise. Suite was smaller than expected. No top sheets on bed. Much noise from street. Very poor breakfast options every day.
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
This was my second time staying at this wonderful hotel in Geneva, and once again, it exceeded all expectations. From the moment I arrived until my departure five days later, I was welcomed with warmth, professionalism, and genuine care from the entire team. A heartfelt thank you to Manu, the ever-smiling doorman, who greeted me each day with such kindness. Sher and Sebastian at the concierge desk were incredibly helpful, going above and beyond to assist with all my requests and recommendations around the city. Their local knowledge and willingness to help truly made a difference in my stay. At the reception, Malvina, Albina, and Basile were simply fantastic. They were always courteous, efficient, and made me feel genuinely valued as a returning guest. It’s clear they love what they do, and it shows in every interaction. Staying here feels like returning to visit friends. The level of service, attention to detail, and warm hospitality are consistent and exceptional. I look forward to coming back again and highly recommend this hotel to anyone visiting Geneva.
Nothing
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Area information

    Airports Show all on map »

    • Geneva (Cointrin) Intl Airport - 3.05 mi
    • Annemasse - 5.75 mi
    • Annecy Airport - 19.15 mi
    • Megeve - 35.82 mi

    Museums

      Art Galleries Show all on map »
      • Barbier-Mueller Museum - 0.20 mi
      • Asia-Africa Museum - 0.24 mi
      • Natural History Museum of Geneva - 0.55 mi

    Other attractions

      Shopping Center Show all on map »
      • Shopping Area Geneve - 325 f
      Monuments and Landmarks Show all on map »
      • Town hall - 0.29 mi
      • Waterfountain - 0.52 mi
      • United Nations - 1.35 mi
      National Parks Show all on map »
      • Parc La Grange - 0.79 mi
      • Parc Bertrand - 0.86 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Charmilles Stadium - 1.60 mi
      Other Show all on map »
      • Musee international de la Reforme - 1,028 f
      • Maison Tavel - 0.22 mi
      • Site Archeologique de la Cathedrale - 0.22 mi
      • Fondation de la Maison Rousseau et de la Litterature (MRL) - 0.24 mi
      • Geneva Town hall - 0.29 mi
      • Musee Fondation Tatiana Zoubov - 0.30 mi
      • Das Internationale Reformationsdenkmal - 0.31 mi
      • Jet d'Eau - 0.37 mi
      • Cabinet des estampes - 0.40 mi
      • Art et Archeologie - 0.40 mi
      • Musee Petit Palais - 0.44 mi
      • Bains des Paquis - 0.48 mi
      • Collections Baur - Musee des arts d?Extreme-Orient - 0.48 mi
      • Collections Baur - 0.49 mi
      • Gare de Cornavin - 0.54 mi
      • Ville de Geneve musee d'histoire naturelle - 0.55 mi
      • Musee de l'Horlogerie - 0.58 mi
      • Atelier Genevois de Gravure - 0.60 mi
      • Musee Centre d'iconographie genevoise - 0.63 mi
      • Zoo - 0.63 mi
      • La SIP - 0.66 mi
      • ""Mamco - Musee d'art moderne et contemporain Geneve"" - 0.66 mi
      • Musee Patek Philippe - 0.67 mi
      • Centre d'art contemporain - 0.68 mi
      • Musee d'ethnographie - 0.75 mi
      • Gare des Eaux-Vives - 0.80 mi
      • Institut Voltaire et Musee - 0.80 mi
      • Palazzo - 0.80 mi
      • Patinoire des Vernets - 0.97 mi
      • Gare de Geneve-Secheron - 1.28 mi
      • Bois de la Batie - 1.28 mi
      • United Nations Geneva - 1.35 mi
      • Geneve-Plage - 1.38 mi
      • Fontenette - 1.40 mi
      • Musee de Carouge - 1.46 mi
      • Musee Ariana - 1.56 mi
      • Lancy-Pont-Rouge - 1.56 mi
      • Jardin botanique de Geneve - 1.63 mi
      • Fondation Martin Bodmer - 1.69 mi
      • Bodmer Library - 1.69 mi

Hôtel Métropole Genève

34 Quai Général Guisan, Geneva, Genève (Geneva), 1204, Switzerland