Hotel Eldorado
500 Cook Road, Kelowna, British Columbia, V1W 3G9, Canada
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1 Room With 2 Adults Change Search
Room
Room
Address
500 Cook Road, Kelowna, British Columbia, V1W 3G9, Canada
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Swimming Pool
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Skiing
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Water sports
- Children's playground
- Trouser press
- Billiards
- Canoeing
- Hiking
- Packed lunches
- Cycling
- Heating
- Fax/photocopying
- Mini golf
- Snack bar
- Private check-in/check-out
- Ski pass vendor
- Beachfront
- Wheelchair accessible
- On-site parking
- indoor pool
- Poolside bar
- vending machine
- 24-hour security
- Accessible parking
- Designated Smoking Area
- Heated pool
- Live entertainment
- Massage services
- Picnic Area
- Private Beach
- Restaurant(s)
- Sun Deck
- Daily Housekeeping
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Public transport tickets
- Wine/champagne
- Pet bowls
- Outdoor furniture
- Outdoor fireplace
- Yoga classes
- Sun loungers or beach chairs
- Bike tours
- Themed dinner nights
- Bingo
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Grocery delivery
- Food delivery
- Electronic room key
- Audible alarm
- balcony/terrace
- ATM or cash withdraw on site
- Badminton
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Spa services
- Spa/sauna
- Tennis court & equipment
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Accessible toilet
- Allergy-free rooms available
- Room service available
- Internet access (charges may apply)
- Wi-Fi available (charges may apply)
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Kid-friendly dining

















































Click here to leave your opinion >>
Donna (Group Traveler)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Access to both pools and hot tubs in the hotel and Manteo resort , reception cider in pm, ambience and location of hotel
The booking information did not note the resort fee of $30 on top of parking outside for $15 per night
Donna (with friends)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Access to both pools and hot tubs in the hotel and Manteo resort , reception cider in pm, ambience and location of hotel
The booking information did not note the resort fee of $30 on top of parking outside for $15 per night
Tanna (young couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Location is superb and the view from the window is muy bueno. I appreciate the workmanship and care that has gone into keeping the 100 year old resort looking its best. The pictures from the past are pleasing and the row boat above the eating area is a plus. Gorgeous view of the lake is especially warming in November.
all good.
Coralene (Couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location Staff Dining View
Coralene (young couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Location Staff Dining View
Carl (young couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Fantastic location with beautiful views.
Couldn’t fault the property I wish we had more time here.
Stuart (review category business travellers)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Brian (Couple)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
The room was great Bathroom fantastic great shower and very clean
My key wouldn't work for pool room and had to get a janitor to let me in
The last night my key didn't get me in through the Arms building were our room is and I had to go to the hotel. lobby
The hotel is great but the technology needs an upgrade
Slegers (young couple)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Brian (young couple)
stayed in October, 2025
Guest Score 6 out of 10
Pleasant
The room was great Bathroom fantastic great shower and very clean
My key wouldn't work for pool room and had to get a janitor to let me in
The last night my key didn't get me in through the Arms building were our room is and I had to go to the hotel. lobby
The hotel is great but the technology needs an upgrade
Sightseers (young couple)
stayed in October, 2025
Guest Score 3 out of 10
Poor
Location. Nice setting. Whisky bar. Clean room
Room furniture is dated and has lost support. Terrible constant mechanical droning type noise which was annoying and found it hard to fall asleep
jonathan (Solo Traveler)
stayed in October, 2025
Guest Score 7 out of 10
Good
Great location right on the water
The rooms/hotel are a little dated for the price being charged. Also staffed by a lot of very young inexperienced people, so feel like the level of customer service isn’t quite up to what’s being charged
Jonathan (solo traveller)
stayed in October, 2025
Guest Score 7 out of 10
Good
Great location right on the water
The rooms/hotel are a little dated for the price being charged. Also staffed by a lot of very young inexperienced people, so feel like the level of customer service isn’t quite up to what’s being charged
Michelle (young couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Great location in the lake.
Was overcharged at dinner
Aki (Couple)
stayed in September, 2025
Guest Score 5 out of 10
Fair
Location.
Old and not maintained.
Aki (young couple)
stayed in September, 2025
Guest Score 5 out of 10
Fair
Location.
Old and not maintained.
Martin (young couple)
stayed in September, 2025
Guest Score 7 out of 10
Good
Location, views, balcony, space in the room and bathroom style
Noisy in a morning, staff hoovering at 6:30
Montalbetti (young couple)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
Krzysztof (Couple)
stayed in September, 2025
Guest Score 4 out of 10
Disappointing
The marina location was nice and the view of the lake was nice.
Our experience at this hotel was extremely disappointing and far from what was advertised or expected. From the moment we arrived, the issues started piling up:
• Room Condition: The room itself had a noticeable stain on the seat, setting a poor tone right away.
• Amenities Misleading: The hotel advertised tea and coffee service in the room, yet there were no tea bags or a kettle provided. When I asked about this, I was told to go to the restaurant. Only after insisting did a staff member reluctantly hand over a few tea bags—still without a kettle. I had to specifically request one later.
• Housekeeping Issues: On the first night, housekeeping didn’t even service our room. When they finally did on the third day (after I asked at the front desk), they failed to replace all the towels and left us with a roll of the cheapest, roughest toilet paper imaginable. Completely unacceptable for the price we paid.
• Parking & Service Failures: On the second day, there was no parking available in the lot and no valet staff in sight. The front desk’s solution was to send me to another parking lot, leaving me wandering around for 10 minutes trying to sort it out.
• Cleanliness of Common Areas: Old food plates were left sitting in the hallway for three days straight, attracting fruit flies—a disgusting and unhygienic sight.
• Overall Service: Staff service throughout our stay was dismissive and unhelpful, with every request feeling like an inconvenience to them.
This was supposed to be a special weekend celebrating my wife’s 40th birthday, but instead it turned into a frustrating and unpleasant experience. For the price charged, the quality of service and standards were shockingly poor.
Krzysztof (young couple)
stayed in September, 2025
Guest Score 4 out of 10
Disappointing
The marina location was nice and the view of the lake was nice.
Our experience at this hotel was extremely disappointing and far from what was advertised or expected. From the moment we arrived, the issues started piling up:
• Room Condition: The room itself had a noticeable stain on the seat, setting a poor tone right away.
• Amenities Misleading: The hotel advertised tea and coffee service in the room, yet there were no tea bags or a kettle provided. When I asked about this, I was told to go to the restaurant. Only after insisting did a staff member reluctantly hand over a few tea bags—still without a kettle. I had to specifically request one later.
• Housekeeping Issues: On the first night, housekeeping didn’t even service our room. When they finally did on the third day (after I asked at the front desk), they failed to replace all the towels and left us with a roll of the cheapest, roughest toilet paper imaginable. Completely unacceptable for the price we paid.
• Parking & Service Failures: On the second day, there was no parking available in the lot and no valet staff in sight. The front desk’s solution was to send me to another parking lot, leaving me wandering around for 10 minutes trying to sort it out.
• Cleanliness of Common Areas: Old food plates were left sitting in the hallway for three days straight, attracting fruit flies—a disgusting and unhygienic sight.
• Overall Service: Staff service throughout our stay was dismissive and unhelpful, with every request feeling like an inconvenience to them.
This was supposed to be a special weekend celebrating my wife’s 40th birthday, but instead it turned into a frustrating and unpleasant experience. For the price charged, the quality of service and standards were shockingly poor.
Thank you for your information!
Availability from Mon, Dec 15, 2025 To Thu, Dec 18, 2025 For 1 Room (Change Search)
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Area information
- Kelowna Intl Airport - 9.14 mi
- Penticton Regional Airport - 26.89 mi
- Vernon - 28.72 mi
- H2O Adventure and Fitness Centre - 0.64 mi
- Kelowna General Hospital - 1.97 mi
- Myra Canyon Kettle Valley Railway Trestles - 2.63 mi
- Kettle Valley Railway - 21.27 mi
- Kelowna Centennial Museum - 2.93 mi
- Kelowna Art Gallery - 3.21 mi
- BC Wine Museum - 3.22 mi
- BC Orchard Industry Museum - 3.22 mi
- Geert Maas Sculpture Gardens Gallery - 6.27 mi
- Lake City Kelowna Casino - 3.23 mi
- Lake city casinos - 3.24 mi
- Elysium Gardens - 12.28 mi
- Mission Beach Park - 0.37 mi
- St Hubertus & Oakbay Estate Winery - 3.81 mi
- Sun-Oka Beach Park - 20.45 mi
- Fintry Estate & Provincial Park - 2.68 mi
- City Park - 2.83 mi
- Waterfront Park - 3.32 mi
- Bear Creek Park - 6.09 mi
- Okanagan Mountain Park - 11.03 mi
- Fintry Estate Provincial Park - 19.85 mi
- Fintry Park - 19.91 mi
- Eneas Lakes Park - 20.97 mi
- Kickininee Park - 21.42 mi
- Ellison Park - 22.81 mi
- Gallagher's Canyon Golf & Country Club - 2.68 mi
- Harvest Golf Club - 3.00 mi
- Kelowna Golf Country Club - 3.55 mi
- Scandia Golf & Games - 5.60 mi
- Shadow Ridge Golf Club - 7.90 mi
- The Okanagan Golf Club - 8.56 mi
- Summerhill Pyramid Winery - 2.85 mi
- Quails' Gate Winery - 3.44 mi
- Mission Hill Winery - 4.40 mi
- Orchard Park Shopping Centre - 3.49 mi
- Lake Okanagan - 3.94 mi
- Okanagan Lake Park - 15.18 mi
- Darke Lake Park - 18.63 mi
- Gem Lake Express - 23.75 mi
- Jim Lind Arena - 4.27 mi
- Rutland Arena - 5.94 mi
- Winfield Arena - 13.06 mi
- Arlo's Honey Farm - 2.35 mi
- Father Pandosy Mission - 2.68 mi
- The Old Woodshed Kelowna - 3.14 mi
- Safari Ridge Adventure Paintball - 3.24 mi
- Prospera Place - 3.36 mi
- Kelowna Land & Orchard Co Ltd - 3.71 mi
- UBC Okanagan Campus - 7.73 mi
- Summerland Sweets Ltd - 20.56 mi
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Hotel Eldorado
500 Cook Road, Kelowna, British Columbia, V1W 3G9, Canada