Rimrock Resort Hotel
300 Mountain Avenue, Banff, Alberta, T1L 1J2, Canada
US: +1 888-428-0763
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1 Room With 2 Adults Change Search
Room
Room
Address
300 Mountain Avenue, Banff, Alberta, T1L 1J2, Canada
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Skiing
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Fishing
- Canoeing
- Hiking
- Squash
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- indoor pool
- outdoor pool
- vending machine
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Fireplace
- Free Wi-Fi
- Hair/Beauty Salon
- Horseback Riding
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Japanese
- Czech
- Dutch
- French
- German
- Hindi
- Korean
- Lithuanian
- Malay
- Portuguese
- Romanian
- Slovenian
- Spanish
- Swedish
- Ukrainian
- Vietnamese
- Happy Hour
- Non-Smoking Rooms Available
- Parking Available
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Staff trained in safety protocol
- Free face masks
- Ticket services
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- CCTV security in common areas
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Outdoor recreational features
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Bicycle rental (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Museums
- Walter Phillips Gallery - 1.48 mi
- Luxton Museum - 1.60 mi
- Banff Park Museum - 1.65 mi
- Natural History Museum - 1.66 mi
- The Whyte Museum of the Canadian Rockies - 1.69 mi
- Whyte Museum of the Canadian Rockies - 1.69 mi
- Canada House Art Gallery - 1.82 mi
- Canadian Ski Museum West - 1.96 mi
- Elevation Gallery - 9.67 mi
- The Avens Gallery - 9.71 mi
- Canmore Museum Geoscience Centre - 9.73 mi
Click here to leave your opinion >>
Adrien (young couple)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The view from the room
The cost
Michelle (family with young children)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Amazing
Nothing
Andrew (young couple)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
It was clean and easy to navigate with a staff that was delighted to help their guests. The view from the back of the hotel on the patio was absolutely stunning.
The spa facilities are available to use by all guests. So, if you want to enjoy the pool/hot tub/sauna/steam room before or after a spa treatment, beware it could be loud and lively. Inside the spa itself was clean and relaxing though.
Luc (family with young children)
stayed in May, 2025
Guest Score 7 out of 10
Good
Katreana (young couple)
stayed in May, 2025
Guest Score 7 out of 10
Good
Beautiful views but ac barely works
Kylee (with friends)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Martin (family with young children)
stayed in April, 2025
Guest Score 7 out of 10
Good
Michelle (young couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
The bed and pillows were very comfortable. I love the bathrobes. I paid for a non-view room and we could still see the mountains. The fitness room was big and didn't feel cramped. We did not use the pool or hot tub. The hotel is close to the gondola and not too far drive into town.
The coffee shop/ store closed too early.
Spencer (family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
view
price
Samantha (with friends)
stayed in April, 2025
Guest Score 7 out of 10
Good
Jonathan (young couple)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Renner (group)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
The location was amazing as was the breakfast, although have a big appetite.
The rooms and pool area need updating but that is being started this year
Hala (family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Jill (young couple)
stayed in April, 2025
Guest Score 3 out of 10
Poor
If you’re looking for luxury and value, this isn’t it — unless you’re just throwing money around. I booked this hotel for $320 a night through Booking.com and was shocked at what I got: a musty, outdated room with stained carpet and a broken phone (so I couldn’t even call the front desk to report it). The space felt neglected, and honestly, it bummed me out.
I ended up paying an extra $150 per night plus tax just to be moved to a room that felt livable. For two nights, I spent $915 plus tax — typing that number makes my stomach drop. And even in the upgraded room, the bathroom was ridiculously tiny.
To be fair, the gym was great, and the pool was lovely… between 10–11 pm when the no-kids rule kicked in. But during the day? Pure chaos — screaming, balls flying — and no staff around to enforce any kind of order. Speaking of staff, they were kind and friendly, which I appreciated.
Bottom line: if I hadn’t pre-paid through Booking.com, I would’ve left. I really hope the hotel considers offering a partial reimbursement — especially for the cost of the room upgrade I had to pay to avoid staying in a depressing, subpar space. Otherwise, I strongly suggest staying somewhere else.
Brenda (family with young children)
stayed in April, 2025
Guest Score 7 out of 10
Good
Johnson (family with young children)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Lynn (family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Beautiful view
Parking too expensive
Laura (family with young children)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
We had an amazing experience at the Rimrock. The hotel is beautiful, with elegant decor and very comfortable beds — I loved the quality of the sheets. The bathroom was great, and the shower products and body lotion were excellent. Thank you for that detail!.
Service at the front desk was outstanding: friendly, professional, and helpful.
It’s always a pleasure to come back.
Highly recommended!
Dale (young couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
We received a room upgrade and a lovely gift of champagne, chocolate covered strawberries, a small chocolate cake for two and a bar of chocolate shaped like the Rocky Mountains. It was very special. We enjoyed a very relaxing spa/massage experience and enjoyed the close proximity of the hot springs.
We had the steak at the Primrose restaurant and my husband specifically asked for a well done steak, absolutely no pink and was assured it would be so. He ended up sending the steak back to the kitchens as it was definitely pink on the inside. Riley our waiter was great and very apologetic even though it was not his fault.
Sampan (review category business travellers)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Room & location
One of reception name Michael Hood. He was no service mind. He don't know anything. He make the hotel down.
Thank you for your information!
Area information
- Walter Phillips Gallery - 1.48 mi
- Luxton Museum - 1.60 mi
- Banff Park Museum - 1.65 mi
- Natural History Museum - 1.66 mi
- The Whyte Museum of the Canadian Rockies - 1.69 mi
- Whyte Museum of the Canadian Rockies - 1.69 mi
- Canada House Art Gallery - 1.82 mi
- Canadian Ski Museum West - 1.96 mi
- Elevation Gallery - 9.67 mi
- The Avens Gallery - 9.71 mi
- Canmore Museum Geoscience Centre - 9.73 mi
- Sunshine Ski Resort - 9.08 mi
- Kananaskis Country Golf Course - 0.92 mi
- Banff Springs Golf Course - 2.11 mi
- Banff National Park - 1.12 mi
- Lions Park - 9.40 mi
- Riverside Park - 9.51 mi
- Canmore Nordic Centre Provincial Park - 9.72 mi
- Centennial Park - 9.83 mi
- Cave and Basin National Historic Site - 1.59 mi
- Nordegg Coal Mine National Historic Site - 1.66 mi
- Cave and Basin National Historic Site - 1.76 mi
- Minnewanka Loop Lake Johnson - 1.65 mi
- Medicine Lake - 1.77 mi
- Lake Maligne - 1.95 mi
- Lake Minnewanka - 7.20 mi
- Egypt Lake - 9.26 mi
- Sulphur Mountain - 925 f
- Banff Gondola - 0.28 mi
- Banff Upper Hot Springs - 0.59 mi
- Bow Falls - 1.10 mi
- The Banff Centre - 1.25 mi
- Johnston Canyon - 1.65 mi
- Cave and Basin Centennial Center - 1.66 mi
- Discover Banff Tours - 1.81 mi
- Stoney Squaw Summit - 1.86 mi
- Cave and Basin Hot Springs - 1.94 mi
- Columbia Icefield - 2.07 mi
- Victoria Glacier - 2.22 mi
- Banff Mount Norquay - 3.40 mi
- North American - 3.85 mi
- Cascade - 4.06 mi
- Spirit - 4.33 mi
- Banff Training Area - 4.37 mi
- Champ de manoeuvre Banff - 4.37 mi
- Mystic Express - 4.55 mi
- Goat s Eye Mountain - 8.00 mi
- Cross Zee Ranch - 8.90 mi
- Rat s Nest Cave at Canmore Caverns - 9.41 mi
- Grotto Canyon - 9.60 mi
Museums
Art Galleries Show all on map »
Skiing
Skiing Show all on map »
Other attractions
Golf Courses Show all on map »
National Parks Show all on map »
Historical Buildings Show all on map »
Rivers and Lakes Show all on map »
Other Show all on map »
Rimrock Resort Hotel
300 Mountain Avenue, Banff, Alberta, T1L 1J2, Canada