The Universe Paulista By Intercity
Rua Pamplona 83 - Bela Vista, Sao Paulo, Sao Paulo, 01405-000, Brazil
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2 Rooms With 4 Adults 4 Children Change Search
Room
Room
Address
Rua Pamplona 83 - Bela Vista, Sao Paulo, Sao Paulo, 01405-000, Brazil
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- outdoor pool
- Family Rooms
- Free Wi-Fi
- Heated pool
- Restaurant(s)
- Non-Smoking Rooms Available
- Staff follow all safety protocols as directed by local authorities
- Process in place to check health of guests
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Free face masks
- Contactless check-in/out
- Daily disinfection
- Fitness center
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Spa/sauna
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Parking available (charges may apply)
Airports Show all on map »
- Congonhas Airport - 4.62 mi
- Guarulhos Intl Airport - 14.58 mi
- Jundiai - 32.04 mi
- Santos - 34.15 mi
Museums
- Art Museum of Sao Paulo (MASP) - 0.24 mi
Click here to leave your opinion >>
Joao P. (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The hotel is well located. The room is very comfortable and the staff are friendly. Great option to stay in Sao Paulo downtown.
Daniel (Couple)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
The kindness of breakfast people
A big smell on the corredor of the floor. Shower was poor quality and uncomfortable
Juraev (Family with young children)
stayed in October, 2025
Guest Score 5 out of 10
Fair
I like location and kitchen in the room
Lack of English language in reception
I paid all cost beforehand however receptionist take one hour for additional payment, because of their system malfunction
Murillo (Solo Traveler)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
The rooms were nice comfortable, the breakfast was good with plenty of options.
The hotel is advertised as Spanish-speaking; however, while some staff members seem to understand Spanish, they do not actually speak it.
Barbosa (Family with young children)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Room is great!
Perfect location close to everything.
Dima (Solo Traveler)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
It was very good place to stay in São Paulo. It was very close to conference hall
Luke (Couple)
stayed in March, 2025
Guest Score 4 out of 10
Disappointing
The hotel was very clean. The housekeeping staff did an excellent job, the room and common areas were spotless.
The room itself was spacious and comfortable. The view of the São Paulo skyline was beautiful, especially at night.
The reception staff were friendly and welcoming.
My stay at this hotel was disappointing for several reasons. First, the WiFi was practically unusable—it didn’t work in the rooms at all and was only somewhat functional in the lobby. For a hotel that advertises free WiFi, this was frustrating and inconvenient.
The breakfast experience was equally poor. None of the food items were labeled, making it impossible to identify what was being served—an issue for anyone with dietary restrictions or allergies. When I requested a vegetarian omelet, I was shocked to find pieces of ham in it, suggesting that it had been prepared using contaminated equipment. The scrambled eggs had the sauce from the sausage dish on it, more should be done to avoid cross contamination. This demonstrates a complete lack of care for dietary requirements, which is unacceptable.
One of the biggest frustrations was the ongoing building work, which we were not informed about before our stay. The noise was disruptive throughout the day, making it difficult to relax in the room. At times, it felt impossible to escape the constant drilling and construction sounds. For a hotel of this standard, better communication and consideration for guests should be expected.
Additionally, their key card system is unreliable. I had to get mine replaced five times throughout my stay, which was both inconvenient and disruptive.
Overall, this hotel fails to meet basic expectations for comfort and service. I wouldn’t recommend it, especially to those who rely on WiFi, have dietary restrictions, or expect even a moderate level of attentiveness from hotel staff.
Fouad (Couple)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
Samara (Group Traveler)
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
B4o2o0 (Family with young children)
stayed in February, 2025
Guest Score 7 out of 10
Good
Nice restaurant, great pool, sauna and gym
The night staff at the front desk and all the restaurant staff do not speak English.
Michael (Family with young children)
stayed in January, 2025
Guest Score 7 out of 10
Good
Full breakfast with everything you can eat.
Area of the hotel look safe
Staff doesn't speak English. Not understanding to resolve the problem
Pool was too hot to get in and refresh on the hot day
Also the facilities of the outside areas are poor and look like nobody take care
Wifi was very slow in the room only in the lobby you can connect
Geana (Family with young children)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Gkhn (Solo Traveler)
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Location is very good and the breakfast is also good. Big, comfortable rooms.
Towels were super old and some furniture was dirty.
David (Couple)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Stay only in the hotel unit, the ABA. Unit are not 0/10
Juan (Group Traveler)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Loved my stay. Amazing price quality. The instalations of the hotel are great. The rooms are cozy and clean. Every employee was amazingly attentive. And last and not least, food was delicious!!
Enzo (Business Traveler)
stayed in November, 2024
Guest Score 10 out of 10
Exceptional
Vikas (Solo Traveler)
stayed in November, 2024
Guest Score 6 out of 10
Pleasant
Snowy (Family with young children)
stayed in September, 2024
Guest Score 10 out of 10
Exceptional
The hotel looked way nicer than in the pictures and the location was amazing
For non- Portuguese speaking people, they should brace themselves for communicating through Google translate.
marsil (Couple)
stayed in July, 2024
Guest Score 9 out of 10
Wonderful
clean , big space , good location
the staff does not speak english
Gabriel (Family with young children)
stayed in July, 2024
Guest Score 8 out of 10
Very Good
Thank you for your information!
Availability from Mon, Apr 6, 2026 To Thu, Apr 9, 2026 For 2 Rooms (Change Search)
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Max
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Area information
- Congonhas Airport - 4.62 mi
- Guarulhos Intl Airport - 14.58 mi
- Jundiai - 32.04 mi
- Santos - 34.15 mi
- Trianon - Masp Station - 0.24 mi
- Consolacao Station - 0.60 mi
- Brigadeiro Station - 0.61 mi
- Sao Joaquim Station - 0.84 mi
- Vergueiro Station - 0.97 mi
- Paraiso Station - 1.01 mi
- Liberdade Station - 1.12 mi
- Clinicas Station - 1.31 mi
- Se Station - Central Station - 1.34 mi
- Se Station - 1.40 mi
- Sao Bento Station - 1.63 mi
- Art Museum of Sao Paulo (MASP) - 0.24 mi
- Hospital Sirio Libanes - 0.26 mi
- Beneficencia Portuguesa Hospital - 0.84 mi
- Incor Hospital - 1.01 mi
- University of Sao Paulo Faculty of Medicine Clinical Hospital - 1.23 mi
- Parque Tenente Siqueira Campos (parque Trianon) - 0.36 mi
- Buenos Aires Park - 1.11 mi
- Frei Caneca Shopping Mall - 0.46 mi
- Center 3 Shopping - 0.50 mi
- Patio Paulista Shopping Mall - 0.85 mi
- Patio Higienopolis Shopping Mall - 1.27 mi
- Higienopolis Shopping Mall - 1.29 mi
- Paulista Avenue - 0.47 mi
- Renaissance Theatre - 0.74 mi
- Abril Theater - 0.98 mi
- Municipal Theatre of Sao Paulo - 1.32 mi
- Presbiteriana Mackenzie University - 0.91 mi
- Edificio Copan - Oscar Niemeyer's Copan Building - 1.09 mi
- Sao Paulo Metropolitan Cathedral - 1.28 mi
- Cathedral Square - 1.38 mi
- Banespa Building - 1.48 mi
- Paulo Machado de Carvalho Stadium - Pacaembu - 1.17 mi
- Pacaembu Stadium - 1.19 mi
- Monumento as Bandeiras - 1.46 mi
- Fiesp - Sao Paulo Industry Chamber - 0.27 mi
- Italia General-Consulate - 0.40 mi
- Conjunto Nacional - 0.66 mi
- Praca do Ciclista - 0.72 mi
- Franklin Roosevelt Square - 0.91 mi
- Booking.com Sao Paulo Office - 0.99 mi
- Sao Paulo Cultural Center - 1.07 mi
- Edificio Italia - 1.18 mi
- Ibirapuera Ginasium - 1.25 mi
- Downtown Sao Paulo - 1.26 mi
- City Hall - 1.28 mi
- Praca da Republica - 1.34 mi
- Parish of Our Lady of Brasil - 1.44 mi
- Ipiranga Av x Sao Joao Av - 1.46 mi
- Dante Pazzanese Cardiology Institute - 1.58 mi
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The Universe Paulista By Intercity
Rua Pamplona 83 - Bela Vista, Sao Paulo, Sao Paulo, 01405-000, Brazil