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Room
Room
Address
Avenida Niemeyer 121, Rio de Janeiro, Rio De Janeiro, 22450, Brazil
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Airport Shuttle
- Business Center
- Free Internet Available
- Free Internet Access
- Free Internet In Public Areas
- Fitness Center or Spa
- Accessible
- No Smoking Rooms/Facilities
- Pets Allowed
- Restaurant
- Swimming Pool
- Garden
- Golf Course
- Laundry
- Indoor Swimming Pool
- Valet Parking
- Room Service
- Safety Deposit Box
- Shops in Hotel
- Tennis Court
- Terrace
- Tour Desk
- Air Conditioning
- Babysitting/Child Services
- Bar
- Concierge Service
- 24-Hour Front Desk
- 24hr room service
- Elevator
- Coffee shop
- Hair dryer
- Coffee/tea maker
- Smoking area
- Spa
- Children's playground
- bathrobes
- DVD/CD player
- complimentary bottled water
- private pool
- Library
- Luggage storage
- Grocery deliveries
- On-site parking
- television LCD/plasma screen
- mini bar
- satellite/cable TV
- pool (kids)
- kids club
- fitness center
- steamroom
- poolside bar
- car park
- shuttle service
- golf course (within 3 km)
- Concierge services
- Family Rooms
- Free Wi-Fi
- Game Room
- Indoor pool
- Massage services
- Outdoor pool
- Playground
- Wi-Fi In Public Areas
- Daily Housekeeping
- free Wi-Fi in all rooms
- English
- Portuguese
- Spanish
- Parking Available
- gift/souvenir shop
- Shops on site
- car park onsite
- car park charges applied
- first aid kit
- Free Internet
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- First aid kit
- Hand sanitizer
- Staff trained in safety protocol
- Temperature check for guests and staff
- Protective screens in common areas
- Physical distancing of at least 1 meter
- Safe dining setup
- Satellite/cable channels
- Swimming pool [indoor]
- Swimming pool [outdoor]
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Rental car
- Cash withdrawal
- Grocery delivery
- Car park [on-site]
- Car park [charges apply]
- Contactless check-in/out
- Food delivery
- Audible alarms in all public hallways
- Audible alarms in all guest rooms and suites
- Visual alarms in some public hallways
- Visual alarms in some guest rooms and suites
- Mobility accessibility in some rooms
- Roll-in shower in some rooms
- Bathtub seat in some rooms
- Toilet seat at wheelchair height -- some rooms
- Room and suites access through exterior corridor
- Access all room by interior corridor
- View ports in all guest room and suites doors
- Deadbolts on all guest room and suites doors
- Safety chains and/or latches on all guest doors
- Electronic room key
- Self-closing doors on all guest rooms and suites
- Accessible rooms have doors 32-inch wide opening
- Entirely Route to accessible guest rooms
- Room windows that open
- Main entrance
- On-site accessible restaurants / lounges
- Accessibility for all meeting spaces
- Accessible entrance to all on-site swimming pool
- Entrance to on-site spa
- Entrance to on-site fitness center
- Entrance to on-site business center
- Accessible route to the registration desk
- Accessible registration desk
- Self-operating lift to all hotel swimming pools


















































Click here to leave your opinion >>
Maria (solo traveller)
stayed in February, 2021
Guest Score 10 out of 10
Exceptional
The beautiful pools and the variety of restaurants and Bars within the hotel.
The location is kind of dangerous across the street from the “favela”.
Jorge (young couple)
stayed in February, 2021
Guest Score 10 out of 10
Exceptional
Vdl (with friends)
stayed in February, 2021
Guest Score 10 out of 10
Exceptional
Vdl (with friends)
stayed in February, 2021
Guest Score 10 out of 10
Exceptional
Vdl (review category business travellers)
stayed in February, 2021
Guest Score 10 out of 10
Exceptional
Vdl (with friends)
stayed in February, 2021
Guest Score 10 out of 10
Exceptional
Richard (young couple)
stayed in January, 2021
Guest Score 9 out of 10
Wonderful
I felt safe and secure while staying here. The views of the mountain from the pool was amazing.
It was a little far away from the action. The hotel charges wasn’t properly explained to me upon checkout. Too many hidden charges and a bit shady? I don’t know yet. I’ll do a deep dive and review the bill later.
Anonymous (young couple)
stayed in January, 2021
Guest Score 7 out of 10
Good
The staff were amazing and nice.
There was a nosiy club that stayed until 11 am the next day. I love and support people who party but the hotel should provide sound proof windows.
Vinicius (young couple)
stayed in January, 2021
Guest Score 10 out of 10
Exceptional
Gabriel (family with young children)
stayed in January, 2021
Guest Score 4 out of 10
Disappointing
Staff was friendly... to a point.
Concierge works very well, organized and courteous.
Facilities were well used in spite of Covid restrictions.
Spa is great, but pricey, and they also offer a great gym; remarkable even.
Amazing view and sea sounds in the room.
Room services are imprecise and slow. More than once, we’ve placed a certain order and it arrived on a different quantity.
Dialing “0” was useless quite a few times, either kept me waiting for several minutes, or never even picked up the call.
Location is interesting for a possibility of beach restrictions, but inconvenient for transportation: never less then 18USD to and fro.
The property is actually offering DAY USE, which is understandable considering Covid, but they were severely understaffed; pool area looked like the end of a teenagers pool party. I’ve only managed to take 1 day at the pool, of the 6 I’ve spent in the hotel.
Maintenance is urgently needed: wardrobe doors are malfunctioning, as is the shower tap and AC is noisy.
Walls had marks on them, and there was a leak on the bathroom that made water from the shower to be directed onto the carpet.
Management REALLY needs to pay attention to filters and exhaustion cleanliness: please see pictures below.
Jorge (family with young children)
stayed in January, 2021
Guest Score 10 out of 10
Exceptional
Maria (group)
stayed in January, 2021
Guest Score 5 out of 10
Fair
the beach was very dirty
cela
Anonymous (young couple)
stayed in January, 2021
Guest Score 9 out of 10
Wonderful
The hotel was great, with excellent staff, great facilities, good internet connection.
We came for new year's eve and I wasn't notified of any special event that required reservation at all. When we found out there was a party there was no room available for us anymore. We still had a good time and enjoyed ourselves near the pool area, but it would've been better to have been notified of the options beforehand.
Anonymous (solo traveller)
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
Basically, Everything is perfect!!
1.)Breakfast place is changed from 1 year ago’s pool side restaurant.
Now, the place is like a ceremony place...
I wish the previously out side place will be back....
2.)If the air conditioner in the room has a “DRY” function, it is much better.
Because humidity is so high due to sea side.
Aline (solo traveller)
stayed in December, 2020
Guest Score 9 out of 10
Wonderful
beach, pool area
Snacks and restaurante food limited.
Restaurant on the rooftop does not permit men with shorts, even in a beach hotel!!!
Ruud (solo traveller)
stayed in December, 2020
Guest Score 8 out of 10
Very Good
Amazing breakfast, beach access, good facilities.
Very long check-in time.
Naveed (with friends)
stayed in December, 2020
Guest Score 9 out of 10
Wonderful
Andy (young couple)
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
Bruno (young couple)
stayed in December, 2020
Guest Score 10 out of 10
Exceptional
Friendly staff, nice beach in front of the hotel, big breakfast with a lot of options, l’Etoile restaurant is perfect!
Marcela (with friends)
stayed in December, 2020
Guest Score 1 out of 10
Very Poor
Only good thing about this place is location
Maybe this hotel was once a 5 star hotel, but it surely is not anymore - not even in its wildest dreams. To start off, the check in experience had us standing in line for approximately 40 minutes because service is extremely inefficient and they use Covid as an excuse: “less people, less desks working due to distancing”. Not to mention one (out of the working two) desks was occupied for 20 minutes by a couple who was trying to get a free upgrade on the phone with a third party (while the paying customers waited in line for this long).
The room was below average - nothing a good 3 star in Europe couldn’t offer. The bath tub had stains and the air conditioning keeps getting turned on and off during the night, which not only disturbs your sleep due to fluctuating temperature, but also due to the noise. Towels are rough and worn out like they have been used for far too long - not fluffy like a proper 5 star hotel should offer.
The drinks in the pool were the worst: not sure how someone can mess up something as basic as a Gin and Tonic, but they managed to do it. No service at the beach (and no warning on the website or check in about it) due to again “reduced staff”.
But I have to say the most unacceptable thing about the hotel was the breakfast, which is advertised here on Booking as “excellent”. I think the best way to describe it is “a prison canteen”. They took an old dark carpeted convention center room and have set up this buffet. No variety whatsoever, only the cheapest Brazilian cheeses (Minas, prato, muçarela). The eggs, which are my favorite thing for breakfast, were absolutely disgusting. Only option was scrambled in this huge pan. I lifted the lid to find what can only be described as old staled eggs sitting there since 6am floating in this yellow watery liquid that looked like sewer water. I love eggs, and I could not eat that. That was unacceptable even for a cheap B&B. I have to say, I travel a lot and I have never seen eggs this disgusting.
Thank you for your information!
Area information
- Aeroporto Santos Dumont Airport - 2.22 mi
- Rio de Janeiro Intl Airport - 7.32 mi
- Aeroclub - 20.10 mi
- Estacao Barao de Maua - 0.32 mi
- Estacao D Pedro II Central Station - 0.90 mi
- Estacao Alfredo Maia - 0.98 mi
- Estacao Dom Pedro II - 1.22 mi
- Samba Museum - 0.38 mi
- Rio de Janeiro National Museum - 1.59 mi
- Museu Nacional de Belas Artes - 1.64 mi
- National Museum of Fine Arts - 1.74 mi
- Republic Museum Palacio do Catete - 1.89 mi
- Modern Art Museum - 1.93 mi
- International Museum of Naiv Art of Brazil - 1.94 mi
- Jardim Zoologico RIOZOO - 1.85 mi
- SulAmerica Convention Center - 0.48 mi
- Maracana Stadium - 1.79 mi
- Maracana Stadium - 1.84 mi
- Complex of Sports of Fluminense Football Club - Soccer Field - 2.02 mi
- Cathedral of Rio de Janeiro - 1.37 mi
- Candelaria Church - 1.66 mi
- Largo do Boticario - 1.91 mi
- Church Sao Judas Tadeu - 1.92 mi
- BOPE - Battalion of Special Operations - 1.58 mi
- Municipal Theatre - 1.59 mi
- Guinle Park - 1.74 mi
- Corcovado - 1.95 mi
- Sambadrome - 0.35 mi
- Lauro Muller - 0.98 mi
- Saara Rio - 1.21 mi
- Sao Cristovao - 1.27 mi
- Tiradentes Square - 1.29 mi
- Harbour of Rio de Janeiro - 1.33 mi
- Light Cultural Center - 1.36 mi
- Santa Teresa neighbourhood - 1.40 mi
- Arcos da Lapa - Carioca Acqueduct - 1.42 mi
- Santa Teresa Tram - 1.43 mi
- Escadaria Selaron - 1.43 mi
- Quinta da Boa Vista - 1.44 mi
- Confeitaria Colombo - 1.57 mi
- Cinelandia Square - 1.60 mi
- Passeio Publico - 1.62 mi
- National Library - 1.70 mi
- Mangueira - 1.74 mi
- Saint Benedict's Monastery - 1.75 mi
- General Consulate of the United States - 1.79 mi
- Paco Imperial - 1.83 mi
- Banco do Brasil Cultural Center - 1.85 mi
- Casa Franca-Brasil - 1.85 mi
- Largo do Boticario - 1.86 mi
- Centro Cultural Correios - 1.86 mi
- Espaco Cultural da Marinha - 1.93 mi
- Marina da Gloria - 1.95 mi
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Sheraton Grand Rio Hotel & Resort
Avenida Niemeyer 121, Rio de Janeiro, Rio De Janeiro, 22450, Brazil