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1 Room With 2 Adults Change Search
Room
Room
Address
Avenida Do Pepe 56, Rio de Janeiro, Rio De Janeiro, 22620-170, Brazil
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Pets Allowed
- Restaurant
- Valet Parking
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Wheelchair accessible
- outdoor pool
- 24-hour security
- Family Rooms
- Free Wi-Fi
- Daily Housekeeping
- English
- Portuguese
- Spanish
- Parking Available
- First aid kit available
- Hand sanitizer in guest accommodation and key areas
- Doctor/nurse on call
- Staff trained in safety protocol
- Free face masks
- ATM or cash withdraw on site
- Body thermometer available
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Internet access in public areas
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Spa/sauna
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
Airports Show all on map »
- Aeroporto Santos Dumont Airport - 10.94 mi
- Rio de Janeiro Intl Airport - 14.17 mi
- Aeroclub - 21.25 mi
Museums
- H. Stern Museum - 5.99 mi
Click here to leave your opinion >>
Antonio (family with young children)
stayed in June, 2022
Guest Score 10 out of 10
Exceptional
localizacao do hotel
Lucimara (review category business travellers)
stayed in June, 2022
Guest Score 5 out of 10
Fair
Longe lines, no completed tomo service: like id napkins, quality of pizza
Benjamin (family with young children)
stayed in June, 2022
Guest Score 10 out of 10
Exceptional
Luis (young couple)
stayed in May, 2022
Guest Score 10 out of 10
Exceptional
Ludwig (solo traveller)
stayed in April, 2022
Guest Score 8 out of 10
Very Good
Kim (family with young children)
stayed in April, 2022
Guest Score 6 out of 10
Pleasant
Not enough seating in the breakfast room, long queue's to get seated.
Check in took +35 minutes (in addition to standing in line for 15 minutes)
Maria (family with young children)
stayed in April, 2022
Guest Score 9 out of 10
Wonderful
Very good
Don't have a pool
Very sad
Daniel (young couple)
stayed in April, 2022
Guest Score 4 out of 10
Disappointing
The room was ok, comfortable, although the shower had little water pressure. And the AC was difficult to regulate the temperature.
The restaurant had terrible service. First, I ordered two meals via room service, by the phone. The attendant informed me it would take 30 to 50 minutes to deliver my meals. I accepted. But after 1 hour and 20 minutes waiting for my order, I called the restaurant to ask them. The answer was that my order wasn´t inserted in the system (they didn´t justify the motive of it)
and I should order again but would have the same waiting time (30-50 min). I asked for a special attention to my case since it was their fault. The answer was that they couldn´t do nothing about it. They argued the hotel was full and had many other orders, already. I had to go down to the restaurant to order locally, and even with that, they were not able to give me a special treatment. I had to wait.
Another negative occurance was during the checkout, when they charged me for the second time, since I had paid the bill when I checked-in, the day before. The attendant said there was nothing confirming my payment in the system. So, I showed my credit card payment billing via my cell phone, and I had to send an e-mail to the hotel attaching my credit card payment billing.
Really terrible. Apparently, the hotel has many system problems and also a lack of focus in the customer. Accor group, we are not talking about an economic hotel line. Thiis is Mercure, in Barra da Tijuca, one of the most important beaches and touristic places in Rio de Janeiro. So, please, take a better look at your services and professionals, there.
Gabriela (solo traveller)
stayed in March, 2022
Guest Score 10 out of 10
Exceptional
PEACE and it was in front of the beach
wifi was not so good
Jozef (group)
stayed in March, 2022
Guest Score 8 out of 10
Very Good
Herbert (solo traveller)
stayed in March, 2022
Guest Score 9 out of 10
Wonderful
fantastic location, very good restaurant and bar
poor gym and reception is quite crowd
Aryana (solo traveller)
stayed in March, 2022
Guest Score 10 out of 10
Exceptional
Vicente (review category business travellers)
stayed in February, 2022
Guest Score 10 out of 10
Exceptional
Luís (young couple)
stayed in February, 2022
Guest Score 10 out of 10
Exceptional
great location, good valeu for money, staff is always sharp and friendly
lobby area could be more comfortable for working
Fernanda (young couple)
stayed in February, 2022
Guest Score 7 out of 10
Good
The hotel is in front of the beach and there was not place to wash our feet before getting in the hotel.
Daniel (young couple)
stayed in February, 2022
Guest Score 8 out of 10
Very Good
Great location, and easy valet parking service. Very comfortable bed, and nice breakfast.
The Check in process was WAY too slow, and there was confusion over my booking, and they said we didn´t have breakfast, but did. Also the electric is slow, and we couldn´t charge our phones very much.
Lino (young couple)
stayed in February, 2022
Guest Score 9 out of 10
Wonderful
Luís (solo traveller)
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
amazing team great location. good value for money
breads in breakfast could be better.
Gabriel (young couple)
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
Renata (solo traveller)
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
All staffs (reception, breakfast area, security and housekeeper) were very polite and friendly. The breakfast were amazing with different options of food and drinks. My room was also good, the bed was quite comfortable.
There were some flies inside the shower area.
Thank you for your information!
Area information
- Aeroporto Santos Dumont Airport - 10.94 mi
- Rio de Janeiro Intl Airport - 14.17 mi
- Aeroclub - 21.25 mi
- Rio de Janeiro Botanical Gardens - 5.71 mi
- H. Stern Museum - 5.99 mi
- Estacao Meier - 7.02 mi
- Joatinga Beach - 1.09 mi
- Pepino Beach - 2.41 mi
- Barra da Tijuca Beach - 4.19 mi
- Vidigal Beach - 4.24 mi
- Leblon Beach - 5.22 mi
- Cagarras Island - 6.04 mi
- Ipanema Beach - 6.09 mi
- Arpoador Beach - 6.86 mi
- Devil's Beach - 7.12 mi
- Shopping Downtown - 1.47 mi
- Sao Conrado Fashion Mall - 2.95 mi
- Barra Shopping - 3.97 mi
- Tijuca Lake - 2.65 mi
- Marapendi Lake - 5.35 mi
- Rodrigo de Freitas Lake - 6.38 mi
- Gavea Golf Club - 2.83 mi
- Country Club - RJ - 5.78 mi
- PARQUE DAS ROSAS - 3.40 mi
- Tijuca Forest National Park - 4.02 mi
- Bosque da Barra Park - 4.11 mi
- City Park - 4.15 mi
- Lage Park - 6.59 mi
- Marapendi Ecological Park - 6.91 mi
- Girl of Ipanema Park - 7.02 mi
- Catacumba Park - 7.05 mi
- Peter Pan Park - 7.06 mi
- Pontifical Catholic University of Rio de Janeiro - 4.94 mi
- Joquei Clube (Hipodromo da Gavea) - 5.29 mi
- Lagoa Rodrigo de Freitas - 5.60 mi
- Cristo Redentor Statue - 7.02 mi
- Dorival Caymmi Statue - 7.22 mi
- Chacara Tropical - 1.71 mi
- Crow's Nest Rock Pedra da Gavea - 1.92 mi
- Pedra Bonita - 2.81 mi
- Alto da Boa Vista Neighbourhood - 3.75 mi
- Chinese Pavillion - 4.16 mi
- Atahualpa Square - 4.80 mi
- Post 11 - Leblon - 5.38 mi
- Flamengo Soccer Club - 5.54 mi
- Hipodromo da Gavea - 5.63 mi
- Spain Square - 5.77 mi
- Post 10 - Ipanema - 5.83 mi
- Nelson Piquet Auto Race Track - 6.69 mi
- General Osorio Square - 6.71 mi
- Post 7 - Arpoador - 6.99 mi
- Le Boy Disco - 7.08 mi
- Copacabana Fort - 7.28 mi
Airports Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Other attractions
Beaches Show all on map »
Shopping Center Show all on map »
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Golf Courses Show all on map »
National Parks Show all on map »
Colleges and Universities Show all on map »
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Mercure Rio De Janeiro Barra Da Tijuca
Avenida Do Pepe 56, Rio de Janeiro, Rio De Janeiro, 22620-170, Brazil