Sofia Balkan Palace
5sveta Nedelya Square, Sofia, Bulgaria
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5sveta Nedelya Square, Sofia, Bulgaria
Enjoying a privileged location in the heart of Sofia, next to Serdika Underground Station, the exclusive Sofia Balkan Palace, includes Bar Basilica and Restaurant Labels. The Sofia Balkan Palace hotell provides various dining options, a health club, a 24-hour business center, and various shops. You also enjoy free WiFi access in the lobby and in the rooms. Sofia Airport and the Mladost Business Park are 6.2 mi from this Luxury Collection Hotel. The Mall and the Armeec Arena are 3.7 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Fax/photocopying
  • On-site parking
  • 24-hour security
  • Concierge services
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Off-Site parking
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Temporary art galleries
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • ATM or cash withdraw on site
  • Car rental available
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
Click here to leave your opinion >>
stayed in October, 2026
Guest Score 8 out of 10
Very Good
Very central location.
A bit old fashioned
stayed in October, 2026
Guest Score 1 out of 10
Very Poor
Totally unprofessional
Luck of communication
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Our stay at the hotel was excellent. The location couldn’t be better – right in the heart of Sofia, close to the metro and within walking distance of all the main tourist attractions. The staff were extremely kind, helpful and attentive, and assisted us with everything we needed throughout our stay. The food was delicious, with a rich and varied selection. The hotel itself is housed in a beautifully preserved historic building, which is very well maintained, and the rooms are spacious and comfortable.
The rooms themselves were clean and well maintained. However, the carpet in the hallway on the fifth floor could have been cleaner. We noticed some visible dust and debris along the corridor, which looked as though it had been left behind after cleaning. It was quite noticeable when walking through the floor.
stayed in October, 2026
Guest Score 10 out of 10
Exceptional
Very fancy hotel! Great breakfast Great location
The room is not huge (we were 3 people) Maintenance can be a little better - not really an issue
stayed in October, 2026
Guest Score 3 out of 10
Poor
The location
The room was dirty. Especially the bathroom. The staff does not respect the privacy of the guests. I forgot my MacBook charger and when I called the charger was already gone.
stayed in October, 2026
Guest Score 6 out of 10
Pleasant
very good location.the room was not big and without any closet and another storage at all.the breakfast was good.
stayed in September, 2026
Guest Score 6 out of 10
Pleasant
1. In the Center of the city. 2. A complimentary bottle of champagne! 3. The staff is friendly and ready to help.
1. You cannot drive directly up to the hotel. 2. The bed is small: it is very cramped for two people to sleep in. 3. There is no wardrobe in the room. 4. The bathroom doors are partially transparent and have gaps at the top and bottom: everything that happens in the bathroom can be perfectly heard in the room.
stayed in September, 2026
Guest Score 3 out of 10
Poor
The receptionist and the manager , and the location
Was not clean
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Very good location for a business or tourist travel purpose. Hotel and rooms are very comfortable and staff is very helpful. Highly recommended.
I have no complaints, I enjoyed my stay very much.
stayed in September, 2026
Guest Score 4 out of 10
Disappointing
Nice, clean and location.
Everything was nice
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Great hotel ,great location , friendly stuff
It could have more attractive price list
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
No parking, though stated
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The breakfast was fantastic, and so is the location! Best place to experience Sofia from its heart! I got a room in the last floor with a little terrace-balcony, and the view from there was amazing, day and night!
stayed in September, 2026
Guest Score 10 out of 10
Exceptional
We appreciated the great customer service and excellent location
We were satisfied with our stay.
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Five star trappings at reasonable price. Location, breakfast, elegance, heated bathroom granite floors, bathroom slippers and robes, regular changes if towels, complimentary water bottles.
Over the top touches with underwheming execution. Overly complicated wall panels that controlled lights, drapes, and room cleaning with no instructions on what the icons mean. Nice shower heads but drains need cleaning and becasuse they didn’t drain well, water flowed onto granite floor that is quite slippery. No replacement coffee. Business center " under construction," unreliable wake up service even with seemingly functional phones in room, and staff didn't take care that door shut after servicing room. Staff at desk need professional training on how to address concerns of visitors who could have selected other countries to roam, and expect 5 stars to mean something.
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
Nice buildung, very well located, comfortable rooms
stayed in September, 2026
Guest Score 5 out of 10
Fair
Perfect location, good breakfast, nice rooms
Very low maintenance! Room wasn’t clean. Windows, tables… Every day staff forgot something else - a towel, toilet paper… Problems with key - we had to go fix the card key for FIVE times! The first day the water in the shower didn’t drain, the bathroom was flooded but the house keeping was closed. No shower gel in the dispenser. Really? Couldn’t you notice that before we checked in? My advice to you is - if you choose to maintain the rooms at a low level, at least keep the house keeping available. At least if you call yourself a five stars hotel.
stayed in September, 2026
Guest Score 8 out of 10
Very Good
The location is excellent, the staff are attentive, and even though the hotel was very busy, we were usually able to get a quick response whenever we needed something. The only exception was getting an iron, which proved a little difficult. :) Breakfast was delicious and offered a good variety, although it could be expanded somewhat for guests with diabetes. The building itself, the location, and the overall atmosphere of the hotel are wonderful.
The room was very beautiful and comfortable. That said, the extra bed provided for our child was quite old and in poor condition. We also felt that more attention could be paid to the cleanliness of the towels.
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The front desk was super helpful and they accommodated us for early check in which was very much appreciated after a very long flight. We asked for the same room to be booked on our return and the hotel was able to do this for us.
The hotel does not have a pool, which is sorely missed in the summer heat. Also, accessibility from the street is a challenge and you have to drag bags over cobbled road for quite a far way to get to the front door.
stayed in September, 2026
Guest Score 9 out of 10
Wonderful
The architecture - A Palace Hotel , fantastic. Location : superb Room : clean and spacious . Shower : fantastic
Nothing . All good
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Area information

    Airports Show all on map »

    • Sofia Intl Airport - 4.26 mi

    Transport

      Train stations Show all on map »
      • Serdika Station - 422 f
      • Sofia Central Bus Station - 0.92 mi
      • Sofia Central Railway Station - 1.04 mi
      • Mladost 1 Station - 3.90 mi

    Museums

      Art Galleries Show all on map »
      • Archaeological Museum - 585 f
      • National art gallery - 0.26 mi
      • National History Museum - 3.86 mi

    Other attractions

      Historical Buildings Show all on map »
      • National Assembly building - 830 f
      • Central Bath House Sofia - 902 f
      • Alexander Nevski Cathedral - 0.55 mi
      Theatres Show all on map »
      • Central Hall - 0.20 mi
      • Ivan Vazov Theater - 0.29 mi
      • National Opera and Ballet - 0.42 mi
      • Universiada Hall - 2.02 mi
      • Festivalna Hall - 2.39 mi
      National Parks Show all on map »
      • Crystal Park - 0.42 mi
      • Sveti Nikola park - 0.75 mi
      • Oborishte park - 1.02 mi
      • Zaimov Park - 1.03 mi
      • Borisova gradina park - 1.70 mi
      Monuments and Landmarks Show all on map »
      • Lions' Bridge - 0.55 mi
      • Tsar Liberator Monument - 0.56 mi
      • Vasil Levski Monument and Square - 0.67 mi
      • National Military Complex - 0.74 mi
      • Soviet Army Monument - 0.79 mi
      • Eagle Bridge - 0.90 mi
      Colleges and Universities Show all on map »
      • Sofia University St. Kliment Ohridski - 0.67 mi
      • NBU New Bulgarian University - 3.75 mi
      Shopping Center Show all on map »
      • Mall of Sofia - 0.69 mi
      Things to do Show all on map »
      • Bulgareklama Inter Expo Centre - 1.06 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Arena Armeets - 2.98 mi
      Other Show all on map »
      • Presidency - 447 f
      • TZUM - 567 f
      • Bulgarian Government - 609 f
      • Buyuk Dzhamya - 718 f
      • Court of justice Sofia - 868 f
      • Banya Bashi Mosque - 931 f
      • City Garden - 0.21 mi
      • Vitosha boulevard - 0.37 mi
      • Ministry of Environment and Water - 0.38 mi
      • Central Military Club - 0.41 mi
      • Popa - 0.70 mi
      • NDK - 0.87 mi
      • Vasil Levski National stadium - 0.94 mi
      • Zakharna Fabrika - 0.99 mi
      • Boris Garden - 1.32 mi
      • Poduene - 1.43 mi
      • Serdika Center - 1.64 mi
      • Hristo Botev Sport Hall - 3.28 mi
      • Winter Palace of Sports - 3.82 mi

Sofia Balkan Palace

5sveta Nedelya Square, Sofia, Bulgaria