Sofia Balkan Palace
5sveta Nedelya Square, Sofia, Bulgaria
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5sveta Nedelya Square, Sofia, Bulgaria
Enjoying a privileged location in the heart of Sofia, next to Serdika Underground Station, the exclusive Sofia Balkan Palace, includes Bar Basilica and Restaurant Labels. The Sofia Balkan Palace hotell provides various dining options, a health club, a 24-hour business center, and various shops. You also enjoy free WiFi access in the lobby and in the rooms. Sofia Airport and the Mladost Business Park are 6.2 mi from this Luxury Collection Hotel. The Mall and the Armeec Arena are 3.7 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Fax/photocopying
  • On-site parking
  • 24-hour security
  • Concierge services
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Off-Site parking
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Temporary art galleries
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • ATM or cash withdraw on site
  • Car rental available
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
Click here to leave your opinion >>
stayed in July, 2026
Guest Score 8 out of 10
Very Good
location and decoration
breakfast could be better
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Very central and clean.
Everything was nice, no complains
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Great balance between privacy and assistance. Staff was wonderful - perfect location.
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
normal but it’s not five stars
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
I liked mostly the location in heart of town making it possible for walks in town the heart of town. Next to shopping center , restaurants , supermarkets gym and sightseeing.
Only in the afternoon the intense rainy weather, but it isn't something you have control of.
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
The location was very central, the staff were very friendly and helpful and the room was modern ( maybe too modern!) and comfortable. The hotel gives off a rather elegant vibe with its big spaces and marble floors!
I found the touch panels rather confusing and frustrating at times to use. I think good old-fashioned switches would have been better for me. No one took me to my room on the first day to show me how they operated. I did figure it out eventually but took a while! House-keeping had unpredictable timing.
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
1. A 5-star hotel located centrally and accessible to all means of transportation 2. During 5 days, the sheets were changed only a few times 3. Anastasia at the reception always provides excellent service with a smile
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
מיקום המלון מעולה! ארוחת הבוקר מצוינת. צוות נחמד ואדיב. החדר בסך הכל נח ומרווח עם נוף יפה לכנסיה.
המקלחת פתוחה ללא דלת ואינה מאפשרת פרטיות מוחלטת. החדר יחסית חשוך למרות שיש תאורה באיזורים שונים. היינו שמחים לערוץ חדשות בטלויזיה שמשדר באנגלית. הביקור היומי של החדרניות לא היה מספיק מקצועי. לדוגמא, לא בדקו אם נגמרו גלילי נייר טואלט או הסבון במקלחת, לא הוחלפו מגבות משומשות ולא שטפו או שאבו את החדר, לא ניקו את הכיור במקלחת.
stayed in July, 2026
Guest Score 4 out of 10
Disappointing
The hotel is conveniently close to museums, a street full of restaurants and bars and the starting point of most free walking tours. The lobby is beautiful, has a bar on site that makes it convenient for a night cap without leaving the premises. We were reimbursed for one out of 4 nights spent due to continous problems encountered
The whole experience at this hotel has been terrible: we were there for a long weekend of city trip where most of the time in the hotel we spent complaining and changing rooms: first room 509 who is facing a street where a bar with loud music starts playing from noon time to 2 am. Then room 449 small, dark, with a scratch headbed and flies around (for free). Later to 641 being the 6th floor the last one where the air conditioning could not properly work as the heat was concentrated on the room being it at the roof, then 539 where the shower was not giving hot water (later on it was solved that same day) but the hose of the toilet didn't work, the water spilled a lot outside from the shower creating a puddle in the bathroom, the shower gel was filled with conditioner and viceversa and finally a burned smell coming from the airco after a couple of hours of use to what hotel staff denied despite their own manager coming to the room and confirming it himself... add to this that the breakfast had a lot of flies (poor waste management), many things like charcuterie were not properly kept cold on a closed display, no non-lactose options, juices were taken from a machine that would serve them at higher than room temp (in summer) making it mandatory to always request ice on the side to employees, no egg station, and if u happened to eat facing the street outside ur view would be blocked by a filthy terrain covered on graffiti'd glass indicating there was some archeological site on it that is obviously not being preserved as it should creating 2 problems: 1. A perfect nest for urban plagues (flies, cockroaches, etc) and 2. Avoiding the taxis to come to the entrance of the building so you have to walk from the street with ur bag to the main doors. Hotel has no facilities: no indoor pool, no turco nor sauna, no gym... besides a lounge to breakfast and a bar it has nothing else for you to stay.The bar lacks variety on mocktails, they could do better.
stayed in July, 2026
Guest Score 8 out of 10
Very Good
Excellent Hotel, recently renovated in a perfect location
No AC to speak of. The bad window sensors block AC units (we stayed in 4 rooms) from producing clod air altogether.
stayed in July, 2026
Guest Score 8 out of 10
Very Good
תת
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The location, the staff, the room, the view, the attentiveness
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Perfect location, very central. Spotlessly clean, stylish, and luxurious. The staff were extremely friendly and helpful (especially the reception staff) The breakfast was also excellent. ⭐️ I would definitely stay here again! PS: They have turkish coffee ☕️?
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stayed in July, 2026
Guest Score 10 out of 10
Exceptional
The hotel location is perfect. Anything you need is around 5 minutes away The first time around, the hotel made a gesture to us and gave us a bigger room. It was wonderful. The staff is friendly and welcoming.
That there is a cleaning staff,who only cleans the rooms and then there is another staff to refill coffees, tea bags, water, etc. So basically, I had to buy my own coffee because there were no refills. I wasn't quite sure how this works. A cleaning lady told me I needed to ask at the reception,but honestly, they were husy everything. I passed the reception, and I just thought it's weird to ask for such small refills.
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Our suite was very clean and comfortable. The view was amazing. Beds were comfy.
Taxi can't go next to the hotel entrance. Have to carry everything to hotel.
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
It’s in the center of the city every attraction and subway are walking distance. The staff are very helpful and friendly. Best location
stayed in July, 2026
Guest Score 10 out of 10
Exceptional
Near transportation, landmarks, restaurants, safe, clean
No close access to the hotel entrance for any cars because of works in front of the hotel.
stayed in July, 2026
Guest Score 9 out of 10
Wonderful
Location! Beautiful lobby. Nice breakfast Welcoming staff. A special mention for Dimitri.
There is nothing I didn’t like
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Area information

    Airports Show all on map »

    • Sofia Intl Airport - 4.26 mi

    Transport

      Train stations Show all on map »
      • Serdika Station - 422 f
      • Sofia Central Bus Station - 0.92 mi
      • Sofia Central Railway Station - 1.04 mi
      • Mladost 1 Station - 3.90 mi

    Museums

      Art Galleries Show all on map »
      • Archaeological Museum - 585 f
      • National art gallery - 0.26 mi
      • National History Museum - 3.86 mi

    Other attractions

      Historical Buildings Show all on map »
      • National Assembly building - 830 f
      • Central Bath House Sofia - 902 f
      • Alexander Nevski Cathedral - 0.55 mi
      Theatres Show all on map »
      • Central Hall - 0.20 mi
      • Ivan Vazov Theater - 0.29 mi
      • National Opera and Ballet - 0.42 mi
      • Universiada Hall - 2.02 mi
      • Festivalna Hall - 2.39 mi
      National Parks Show all on map »
      • Crystal Park - 0.42 mi
      • Sveti Nikola park - 0.75 mi
      • Oborishte park - 1.02 mi
      • Zaimov Park - 1.03 mi
      • Borisova gradina park - 1.70 mi
      Monuments and Landmarks Show all on map »
      • Lions' Bridge - 0.55 mi
      • Tsar Liberator Monument - 0.56 mi
      • Vasil Levski Monument and Square - 0.67 mi
      • National Military Complex - 0.74 mi
      • Soviet Army Monument - 0.79 mi
      • Eagle Bridge - 0.90 mi
      Colleges and Universities Show all on map »
      • Sofia University St. Kliment Ohridski - 0.67 mi
      • NBU New Bulgarian University - 3.75 mi
      Shopping Center Show all on map »
      • Mall of Sofia - 0.69 mi
      Things to do Show all on map »
      • Bulgareklama Inter Expo Centre - 1.06 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Arena Armeets - 2.98 mi
      Other Show all on map »
      • Presidency - 447 f
      • TZUM - 567 f
      • Bulgarian Government - 609 f
      • Buyuk Dzhamya - 718 f
      • Court of justice Sofia - 868 f
      • Banya Bashi Mosque - 931 f
      • City Garden - 0.21 mi
      • Vitosha boulevard - 0.37 mi
      • Ministry of Environment and Water - 0.38 mi
      • Central Military Club - 0.41 mi
      • Popa - 0.70 mi
      • NDK - 0.87 mi
      • Vasil Levski National stadium - 0.94 mi
      • Zakharna Fabrika - 0.99 mi
      • Boris Garden - 1.32 mi
      • Poduene - 1.43 mi
      • Serdika Center - 1.64 mi
      • Hristo Botev Sport Hall - 3.28 mi
      • Winter Palace of Sports - 3.82 mi

Sofia Balkan Palace

5sveta Nedelya Square, Sofia, Bulgaria