Sofia Balkan Palace
5sveta Nedelya Square, Sofia, Bulgaria
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5sveta Nedelya Square, Sofia, Bulgaria
Enjoying a privileged location in the heart of Sofia, next to Serdika Underground Station, the exclusive Sofia Balkan Palace, includes Bar Basilica and Restaurant Labels. The Sofia Balkan Palace hotell provides various dining options, a health club, a 24-hour business center, and various shops. You also enjoy free WiFi access in the lobby and in the rooms. Sofia Airport and the Mladost Business Park are 6.2 mi from this Luxury Collection Hotel. The Mall and the Armeec Arena are 3.7 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Fax/photocopying
  • On-site parking
  • 24-hour security
  • Concierge services
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Off-Site parking
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Temporary art galleries
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • ATM or cash withdraw on site
  • Car rental available
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
Click here to leave your opinion >>
stayed in June, 2026
Guest Score 10 out of 10
Exceptional
The location, the cleaning
Courtesy of the reception
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
location is great
the room is nice
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Excellent location and breakfast
The aircon didnt always work
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Historic beautiful in a great location lovely rooms
at times not enough staff at the front desk to handle guests as well as a big group checking in
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
all of it , all good , great hotel.
long reception waiting time
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Everything went well
Parking problems with my car
stayed in May, 2026
Guest Score 7 out of 10
Good
The location is amazing
Even though the rooms seemed to be after the renovation, it feels like it needs it again.
stayed in May, 2026
Guest Score 3 out of 10
Poor
The location
The room was dirty. Especially the bathroom. The staff does not respect the privacy of the guests. I forgot my MacBook charger and when I called the charger was already gone.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Spacious and comfortable room with a good view of the church. Nice bathroom. The hotel is in the centre and easy to get around. Friendly staff.
There was a major drainage issue in the shower.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Super good location.
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Great location, next to Serdica metro station (easy arrival from airport through the yellow line). Breakfast was lovely.
stayed in May, 2026
Guest Score 4 out of 10
Disappointing
I liked the central location and proximity to the subway.
From the moment we arrived, we had the feeling that we were in a "successful" place. We booked a King Lux room, and they tried to give us a room the size of a dungeon. When we went to reception, they claimed that we had booked a standard room and what we got was an "upgrade". When I insisted, they moved us to a larger room. The troubles didn't end there either. The coffee machine didn't work. There's no wardrobe in the room at all. The hot water arrived after 20 minutes of waiting with the tap open. The hotel isn't cheap. The price, before taxes, is €162. I'll never come back here.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The staff was phenomenal, beautiful hotel, great location, wonderful breakfast. Shout out to Anastasia who was very sweet and helpful
Parking a little expensive
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Excellent location, close to the subway and to restaurants and bars. Room was big, clean and with a great shower and comfy bed. Breakfast was very good with plenty of choices and very good coffee. Staff were nice and helpful.
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Location, stuff
All was well
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
The location
The floor of the shower had mold
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
The room was wonderful, with a balcony. The breakfast was great. I like the location near Vitosha, and near all the governments buildings
I didn't like the touchpads in the room; you should put an explanation of all the buttons. I do like there is a dispneser for soap, but you should fill it every day. You should also fill the toilet papaer
stayed in May, 2026
Guest Score 7 out of 10
Good
nice breakfast, super location,
gym
stayed in April, 2026
Guest Score 4 out of 10
Disappointing
Central location, very nice breakfast.
I booked a deluxe suite with city view, and the first room I was assigned, was really nice but very dirty, with hair on the bed, dirt on the floor, and a lot of dust on the phone. The second room was at the second floor and dark, overlooking the ruins and the tram, so quite noisy. When asked for another room, the reception insisted that no other room was available as they were fully booked. When I showed the photos of the dirt and dust in the first room, suddenly rooms became available. I was assigned a big suite, very nice in principle, but totally run down and with a strong smell of perfume everywhere. I was going to stay there, but in the evening the noise of the traffic and tram was very loud so thankfully I managed to get another smaller room which I decided to keep, although I doubt it was the type of room I had paid for, as it was smaller than the first room I was assigned. That room was good and comfortable (so opt for regular deluxe), but in the following two days, housekeeping never showed up. When I asked clarifications at the reception, i was told that rooms are done up until 4pm so I needed patience. The last day at 4.30pm my room was yet to be done, I went to the reception (as the phone in the room did not work) and at about 5pm four housekeeping ladies came together to make up the room...
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Area information

    Airports Show all on map »

    • Sofia Intl Airport - 4.26 mi

    Transport

      Train stations Show all on map »
      • Serdika Station - 422 f
      • Sofia Central Bus Station - 0.92 mi
      • Sofia Central Railway Station - 1.04 mi
      • Mladost 1 Station - 3.90 mi

    Museums

      Art Galleries Show all on map »
      • Archaeological Museum - 585 f
      • National art gallery - 0.26 mi
      • National History Museum - 3.86 mi

    Other attractions

      Historical Buildings Show all on map »
      • National Assembly building - 830 f
      • Central Bath House Sofia - 902 f
      • Alexander Nevski Cathedral - 0.55 mi
      Theatres Show all on map »
      • Central Hall - 0.20 mi
      • Ivan Vazov Theater - 0.29 mi
      • National Opera and Ballet - 0.42 mi
      • Universiada Hall - 2.02 mi
      • Festivalna Hall - 2.39 mi
      National Parks Show all on map »
      • Crystal Park - 0.42 mi
      • Sveti Nikola park - 0.75 mi
      • Oborishte park - 1.02 mi
      • Zaimov Park - 1.03 mi
      • Borisova gradina park - 1.70 mi
      Monuments and Landmarks Show all on map »
      • Lions' Bridge - 0.55 mi
      • Tsar Liberator Monument - 0.56 mi
      • Vasil Levski Monument and Square - 0.67 mi
      • National Military Complex - 0.74 mi
      • Soviet Army Monument - 0.79 mi
      • Eagle Bridge - 0.90 mi
      Colleges and Universities Show all on map »
      • Sofia University St. Kliment Ohridski - 0.67 mi
      • NBU New Bulgarian University - 3.75 mi
      Shopping Center Show all on map »
      • Mall of Sofia - 0.69 mi
      Things to do Show all on map »
      • Bulgareklama Inter Expo Centre - 1.06 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Arena Armeets - 2.98 mi
      Other Show all on map »
      • Presidency - 447 f
      • TZUM - 567 f
      • Bulgarian Government - 609 f
      • Buyuk Dzhamya - 718 f
      • Court of justice Sofia - 868 f
      • Banya Bashi Mosque - 931 f
      • City Garden - 0.21 mi
      • Vitosha boulevard - 0.37 mi
      • Ministry of Environment and Water - 0.38 mi
      • Central Military Club - 0.41 mi
      • Popa - 0.70 mi
      • NDK - 0.87 mi
      • Vasil Levski National stadium - 0.94 mi
      • Zakharna Fabrika - 0.99 mi
      • Boris Garden - 1.32 mi
      • Poduene - 1.43 mi
      • Serdika Center - 1.64 mi
      • Hristo Botev Sport Hall - 3.28 mi
      • Winter Palace of Sports - 3.82 mi

Sofia Balkan Palace

5sveta Nedelya Square, Sofia, Bulgaria