Charme Hotel Hancelot
Vijfwindgatenstraat 19, Ghent, Oost-Vlaanderen, 9000, Belgium
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Room
Room
Address
Vijfwindgatenstraat 19, Ghent, Oost-Vlaanderen, 9000, Belgium
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Garden
- Meeting/Banquet Facilities
- Safety Deposit Box
- Bar
- Express Check-In/Check-Out
- Heating
- Fax/photocopying
- Private check-in/check-out
- Shared lounge/TV area
- On-site parking
- 24-hour security
- Free Wi-Fi
- Daily Housekeeping
- Non-Smoking Rooms Available
- Wine/champagne
- Outdoor furniture
- Key access
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Contactless check-in/out
- CCTV security in common areas
- Daily disinfection
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Kid-friendly dining
Airports Show all on map »
- Kuala Namu Intl Airport - 27.08 mi
- Wevelgem Intl Airport - 27.92 mi
- Antwerp Intl Airport (Deurne) - 33.15 mi
- Brussels National Airport - 34.67 mi
Museums
- MSK Museum - 0.63 mi
- Museum Arnold Vander Haeghen - 0.75 mi
- STAM Ghent City Museum - 0.76 mi
- Design Museum Ghent - 1.01 mi
- MIAT Museum - 1.10 mi
Click here to leave your opinion >>
Tessa (Couple)
stayed in January, 2026
Guest Score 7 out of 10
Good
The breakfast was very complete, the location was great, lots of (tiny) windows for a good aircirculation!
The showersink left a strong smell which was only to be stopped temporarily by running water through; there were quite some musquito's, and a lot of traces from other people's fights with them too
Pavel (Couple)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
The hotel decorations look really great and oldish. But it comes with a price (no elevator, no ac). The location is a little bit far from the centre (20 minutes walking), so for some people it could be an issue.
Robert (Couple)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Breakfast was extensive
There was a slight odour in the bathroom
Pam (Group Traveler)
stayed in September, 2025
Guest Score 10 out of 10
Exceptional
Hotel is beautiful. Staff very friendly and helpful. Breakfast was amazing.
The bed was a little too worn/soft for our liking!
Alan (Couple)
stayed in August, 2025
Guest Score 10 out of 10
Exceptional
Beautiful hotel with very friendly staff. Great location in a beautiful city.
All good!
Jody-ann (Solo Traveler)
stayed in July, 2025
Guest Score 1 out of 10
Very Poor
The workers were nice
No airconditioning in the room and neither a fan. They didn't hadn't any, so the first 2 nights was horrible. And also no elevators.
Faucet was broken and the water dripping all night, als well as the toilet
Jody-ann (Solo Traveler)
stayed in July, 2025
Guest Score 1 out of 10
Very Poor
There was nothing to like, I was gone all day
Everything. I had a room at the 3rd floor and there's no elevator.
Petra (Couple)
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Breakfast was amazing, location is good and staff lovely.
I liked the building, especially the reception area and the breakfast room.
Bathroom would need refurbishment.
Filipina (Couple)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Very friendly and professional people at the Reception desk. Nice garden.
Jane (Couple)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Quiet but very ease to walk to the old town or take a tram or bus.
Delightfully old building, creaking floorboards, but definitely not a "could be anywhere" hotel.
Plenty of choice at the buffet breakfast.
Not a full range of toiletries in the bathroom.
Stephen (Couple)
stayed in May, 2025
Guest Score 8 out of 10
Very Good
The old fashioned style.
The location for the centre.
Good breakfast.
Evelyn (Business Traveler)
stayed in April, 2025
Guest Score 5 out of 10
Fair
Breakfast was amazing!
Bed was too low and not comfortable. There is no fridge and no lift and, most importantly, the curtains didn’t close all the way. I barely got any sleep.
Claude (Couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
We were unexpectedly upgraded to a very big room which was maybe a bit old fashioned but so charming and nice, big bathroom with shower and bubble bath..
The breakfast is exceptional, variety and quantity, excellent and fresh
some repair in the room (plinth)
Marina (Couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Really charming place!
Great breakfast!
Witmer (Couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Very charming and comfortable.
Just be aware that there is no elevator.
Chris (Group Traveler)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Brilliant breakfasts and nice large rooms. Very characterful building.
Creaky floors...very loud.
Nick (Business Traveler)
stayed in April, 2025
Guest Score 4 out of 10
Disappointing
The chap at reception was responsive to the problems I encountered (see below) e.g. getting the shower fixed the day after I complained.
There is a bus and tram stop just at the end of the road so it's easy to get around.
Breakfast was very good for me but not big range of hot options if that is what you prefer.
Giant bed.
Contents of another room's toilet ended up in mine! Pretty unpleasant and I'm not sure what is wrong with their plumbing to cause that. After I complained the chap at reception did put some extra product down in the other rooms which made the situation better in the final couple of days.
Shower unbearably hot - this was fixed with a new temperature regulator the next day and I was allowed to use the shower of an unoccupied room instead.
Small flush didn't work on my toilet (nor in the unoccupied room either).
If you have a front room, be aware the road outside, while not busy at all, is cobbled so when cars drive past it's pretty loud - I'd recommend earplugs.
General feeling of the upstairs having seen better days and somewhat unloved: rotting skirting boards, very creaky floorboards, fire escape directions on the wrong door, things like that.
Ani (Couple)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
The hotel is conveniently situated. I loved the interior, which was the main reason why I booked it.
However, the hotel is not very well maintained. The plants need some love. The room could be cleaner and was antique smell to it. The curtains were a bit outdated, and if they are down, the heating doesn't get to the room.
Overall, a very stylish place, small adjustments have the potential to make it even better.
Martin (Couple)
stayed in March, 2025
Guest Score 6 out of 10
Pleasant
Friendly staff, super breakfast, parking secure but an extra cost. Room really needs a deep clean and total refurbishment. Bed was uncomfortable, and on the 3rd floor, so it meant going up 6 flights of stairs as there is no lift.
Paul (Couple)
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Breakfast, décor and architecture
Cheap mattress
Thank you for your information!
Area information
- Kuala Namu Intl Airport - 27.08 mi
- Wevelgem Intl Airport - 27.92 mi
- Antwerp Intl Airport (Deurne) - 33.15 mi
- Brussels National Airport - 34.67 mi
- MSK Museum - 0.63 mi
- Museum Arnold Vander Haeghen - 0.75 mi
- STAM Ghent City Museum - 0.76 mi
- Design Museum Ghent - 1.01 mi
- MIAT Museum - 1.10 mi
- Trainstation Ghent-Dampoort - 0.87 mi
- Train Station Sint-Pieters Ghent - 1.10 mi
- Ghent South Shopping Center - 0.30 mi
- Post Plaza Shopping Center - 0.88 mi
- Red Light District - 0.33 mi
- Graffiti Street - 0.86 mi
- Universiteit Gent / Fac. Economie En Bedrijfskunde - 0.34 mi
- Universiteit Gent / Rectoraat - 0.36 mi
- Universiteit Gent / Fac. Letteren En Wijsbegeerte - 0.39 mi
- Universiteit Gent / Fac. Rechtsgeleerdheid - 0.62 mi
- Universiteit Gent / Fac. Wetenschappen - 0.76 mi
- Universiteit Gent / Fac. Bio-Ingenieurswetenschappen - 1.27 mi
- Universiteit Gent / Fac. Geneeskunde En Gezondheidswetenschappen - 1.31 mi
- Book tower - 0.37 mi
- Minard Theatre - 0.42 mi
- Vlaamse Opera House - 0.57 mi
- Castle of Gerald the Devil - 0.58 mi
- St. Bavo's Cathedral - 0.65 mi
- St. Nicholas' Church - 0.82 mi
- The house of Alijn - 1.01 mi
- Parking Gent Zuid - 959 f
- Muinkpark - 0.21 mi
- The World of Kina - 0.37 mi
- St. Pieter's Abbey - 0.38 mi
- St. Pieterssquare - 0.41 mi
- Overpoort - 0.50 mi
- Parking Kouter - 0.64 mi
- Parking Center - 0.68 mi
- Music Centre De Bijloke - 0.68 mi
- Ghent Christmas Market - 0.72 mi
- Achtersikkel & Grote Sikkel - 0.75 mi
- Citadelpark - 0.75 mi
- Belfry of Ghent - 0.75 mi
- ICC Ghent - 0.76 mi
- S.M.A.K Gent - 0.76 mi
- Ghent City Hall - 0.78 mi
- Toreken - 0.92 mi
- Fridays Market - 0.94 mi
- Great Butchers' Hall - 0.95 mi
- Dulle Griet - 0.99 mi
- Old Fish Market - 1.01 mi
- Gentbrugge - 1.05 mi
- De School van Toen - 1.06 mi
- Millionaires' Quarter - 1.19 mi
- Rabot - 1.43 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Transport
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Other attractions
Shopping Center Show all on map »
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Charme Hotel Hancelot
Vijfwindgatenstraat 19, Ghent, Oost-Vlaanderen, 9000, Belgium