Nh Grand Place Arenberg
Rue Dassaut 15, Brussels, Bruxelles, 1000, Belgium
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Room
Room
Address
Rue Dassaut 15, Brussels, Bruxelles, 1000, Belgium
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Heating
- Private check-in/check-out
- On-site parking
- vending machine
- 24-hour security
- Free Wi-Fi
- Daily Housekeeping
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Wine/champagne
- Fruits
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- All plates, cutlery, glasses and other tableware have been sanitized
- Access to health care professionals
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Audible alarm
- CCTV security in common areas
- Daily disinfection
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Professional cleaning services
- Room service available
- Pets allowed (charges may apply)
- Takeout dining services available
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Kid-friendly dining






























Click here to leave your opinion >>
Martin (Traveling as Couple)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
EVERYTHING PERRFECT
Oy (Traveling as Couple)
stayed in May, 2024
Guest Score 3 out of 10
Poor
Hotel breakfast was decent.
Hotel staff compensation for the inconveniences was acceptable.
We reserved our room on Booking.com platform, it was stated that the premises is a fully air conditioned hotel. This was the 3rd NH hotel that we've stayed in on our trip. The previous 2 hotels were entirely satisfactory.
Firstly, we encountered 2 staff members who were unprofessional and arrogant, making us feel very unwelcomed.
Firstly, we requested a 2 singles- beds room during our reservation with booking.com. However, we were given a room with 1 double bed. Hence, we requested for a change at the reception. The front desk staff was rude in her interactions and simply accused us for not specifying our room requests during the reservation. We were eventually given an old and stuffy room with 2 single beds. The room had an aircon unit which was not functioning. We clarified the air con situation with the staff members. A female staff told us the air con system was under repair, they are unsure when it will be fixed. After much discussion, she claimed that she could give us a stand-alone air-conditioner. Upon receiving it, the so-called stand-alone AC is merely an old and noisy standing fan. We have no choice but to open the windows to induce the outside air to cool the room but remained very uncomfortable as the cold air is unconditioned (humid and dusty). That also led to traffic noises as the room is just beside a busy road, and it has seriously affected our rest the whole night.
The next day, we requested to relocate to a quiet room with 2 single beds. Again, we asked whether the AC has been fixed. However, this time, we were informed by another female staff member that the AC would only be switched on in the summer, and it is the standard practice/protocol of this hotel. Within 2 days, we received 2 completely different explanations about the AC, very unprofessional! After much discussion, we were given another 2 single beds room (still non- air conditioned) and gave us complimentary breakfast.
Alas we were left with a bitter taste in our mouths.
Esteban (Traveling as Couple)
stayed in May, 2024
Guest Score 5 out of 10
Fair
Cheap
Hong (Family with Young Children)
stayed in May, 2024
Guest Score 3 out of 10
Poor
Located in a quiet street, 5 mins walk to the galeries and central station. Staffs are very welcoming and helpful.
The bathroom is old and not very clean (with some black mould). It is shower in the bath, with partially anti-slippery mattress on the bottom of the bathtub. The space is small, without handle to grip. Very inconvenient shower. I fell down badly inside the bathtubs the last night of stay. Not at all recommended for kids or old people.
Garry (Traveling as Couple)
stayed in May, 2024
Guest Score 7 out of 10
Good
Good location.
Small gym.
Thomas (Business Traveler)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Nikita (Solo Traveler)
stayed in May, 2024
Guest Score 8 out of 10
Very Good
Dénes (Traveling as Couple)
stayed in May, 2024
Guest Score 8 out of 10
Very Good
Good location, close to central station and city center. The size of the room was ok, it was clean and well equipped. The breakfast was excellent, much better than the average in Brussels!
A bit more maintenance would be needed in the room (wall repairs, socket in bathroom).
Albertus (Traveling as Couple)
stayed in May, 2024
Guest Score 6 out of 10
Pleasant
Great location.
Ever since the energy crisis of 2022, some four star-hotels have turned off the aircon in the entire hotel. Even though electricity prices are back to normal, this hotel does that too, unfortunately, to increase their profit margin. When I asked reception whether the aircon could be turned on, the staff replied that it's still off because of winter (it was half May) and she knows it's warm but nothing could be done. We had to open the window, which was annoying because it was a very noisy Saturday night, with sirens and drunk people screaming outside. I think it's outrageous that a four star hotel advertises aircon and then turns it off, but still charges over 150 euros for one night without breakfast. I won't stay at nh again.
Karen (Traveling as Couple)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Close to the train station. Staff nice
Nothing
Giedjo (Business Traveler)
stayed in May, 2024
Guest Score 8 out of 10
Very Good
Boubekraoui (Solo Traveler)
stayed in May, 2024
Guest Score 7 out of 10
Good
Tahboub ()
stayed in May, 2024
Guest Score 7 out of 10
Good
Lisa (Solo Traveler)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Excellent location. Short walk to see many beautiful sites. Highly recommend.
Lionel (Solo Traveler)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
The location, walking distance to everything. The central train station is a 10 minute walk. The staff was very helpful. They have a nice gym, small but efficient with treadmill, stairclimber, and barbells.
only problem was the small size of the elevators.
Marek (Business Traveler)
stayed in May, 2024
Guest Score 8 out of 10
Very Good
Breakfast, location, clean room, nice staff.
Bed was on whiles ^^ not very plesent ...
Neethu (Traveling as Couple)
stayed in May, 2024
Guest Score 9 out of 10
Wonderful
Ramnauth (Traveling as Couple)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Location perfect..close to st hubert hall,grand market etc..gare north as well
The hotel may envisage to sell more products like hot chocolate,cold drinks etc..just a suggestion
Julio (Traveling as Couple)
stayed in May, 2024
Guest Score 10 out of 10
Exceptional
Location a staff
Bertrand (Business Traveler)
stayed in May, 2024
Guest Score 8 out of 10
Very Good
Thank you for your information!
Area information
- Brussels National Airport - 7.19 mi
- Antwerp Intl Airport (Deurne) - 24.03 mi
- Brussels South Charleroi Airport - 27.23 mi
- Museum of the National Bank of Belgium - 659 f
- Royal galleries of Saint Hubertus - 680 f
- Museum of the royal Theatre- Toone VIII Foundation - 823 f
- Jewish Museum of Belgium - 1,027 f
- Scientastic Museum - 1,027 f
- Museum of the Belgian Brewers - 0.26 mi
- Paleis voor Schone Kunsten/Palais des Beaux-Arts - 0.28 mi
- Museum of Cocoa and Chocolate - 0.29 mi
- Costume and Lace Museum - 0.29 mi
- Central Station Brussels - 1,052 f
- Bahnhof Bruxelles-Central/Brussel-Centraal - 0.20 mi
- Metrostation Parc - 0.31 mi
- Brussels Casino - 0.29 mi
- Cathedrale of Saint Michel and Saint Goedele - 372 f
- St. Michael and Gudula Cathedral - 683 f
- The King's House - 0.23 mi
- The Guild Houses - 0.24 mi
- Saint-Nicolas Church - 0.26 mi
- Galeries Saint Hubert - 637 f
- Rue des Bouchers - 665 f
- Jeanneke Pis - 870 f
- Maison Communale - 0.23 mi
- Grand Place - 0.23 mi
- Colonne du Congres - 0.31 mi
- Royal Monnaie Theatre - 689 f
- Theatre Royal de la Monnaie - 0.20 mi
- Kardinaal Mercier - 633 f
- Nationale Bank van Belgie / Banque nationale de Belgique - 686 f
- La Monnaie - 791 f
- Parking Grote Markt - 884 f
- Parking Schildknaap - 920 f
- Karel Buls - 949 f
- Gaston Lagaffe - 0.20 mi
- Belgian Comics Strip Center - 0.20 mi
- Galeries Royales Saint-Hubert - 0.21 mi
- Parking Munt - 0.21 mi
- Frederic De Merode - 0.21 mi
- Comiczentrum - 0.21 mi
- Maison Grand Place - 0.23 mi
- City Hall of Brussels - 0.24 mi
- ""La Rose Le Mont Thabor & L'Alsemberg - N 11-12 of the Grand'Place"" - 0.25 mi
- Everard 't Serclaes - 0.27 mi
- Parking De Brouckere - 0.28 mi
- Brussels City Hall - 0.28 mi
- Nieuwstraat - 0.30 mi
- Hare Majesteit Koningin Elisabeth - 0.30 mi
- Fonteinen Van De Zijdelijke Tuinen Van De Kunstberg - 0.30 mi
- Royal Library of Belgium - 0.30 mi
- Le Cracheur - 0.30 mi
- Parking P58 - 0.31 mi
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Nh Grand Place Arenberg
Rue Dassaut 15, Brussels, Bruxelles, 1000, Belgium