Only a half door to the shower so the water got into the bathroom and had to use extra towels to wipe up. Would be nice to have a little spot to wash off your feet outside after walking to the beach across the street—I felt bad for trekking the sand into my room/bathroom. There was an elevator to the 2nd floor but still a few stairs to my room-fine for me but if you have mobility issues might be a problem.

Having a little more comfortable sitting area would have been nice but a different type of room may have that. We had the King mini suite.

Nothing

hhhmmmmm..honestly can't think of anything..

The experience would be 10/10 if there were all inclusive options (or just meals offered during the day)

N/A

room flooded into the bedroom one night when it rained

No wonder there are only 12 reviews for this hotel. I paid $7000+ for the stay, just got so disappointed & annoyed by the hotel It's super noisy at night. Cheap window& door& A/C all keep making annoying sounds whole night. I fell asleep at 5am the 1st night; woke up 4am on 2nd night; had to move to the little "naught room" with my son the 3rd night(I had to drive to a supermarket to buy a tape&tape the window to stop it from making noises Do not book if you have kids staying with you - the super loud music outside does not go off until 11pm every night. They would even come to your table at breakfast & let you know that you son wetted the bed the night before and the maid had to dry everything EVERYTHING they use is CHEAP-disposable slippers, towels, AC & door(keep making noises), keys(guests can simply duplicate the keys if they want to),etc..There is no privacy sign outside the room and the maid knocked the door real hard and woke me up twice the first day while I was sleeping. The only non cheap thing they are using is the shampoo&conditioner from Bvlgari, but they did not refill them twice, AND they changed from Bvlgari to something that doesn't even print any production information on it on the 4th day of my stay.This is my first time seeing a hotel change the brand of shampoo..They try everything they can to save their budget Hot water went out on day5, came back after we were asleep. No shower that night after having sweated a whole day Reception did not reply to WhatsApp when I sent messages about the noises in two different days, but replied instantly when I wanted to book trips with them website says 5-star but google says 3-star. I can keep writing how horrible this hotel is without any stop for 1 hour,but there is word count limit.

The hotel is in a great location, with easy access to the beaches. The room service was awful, they did not change the bed linen for 3 days, until i asked for a change. The wet air made the experience worse. Furthermore, there is no central AC in the room, have to adjust the direction of the window unit AC in the evening, which made the stay very uncomfortable. Even worse, the roof was leaky on the 4th night and there was a lot of water poured on the floor and the owner said nothing let alone do anything. The west side of the building where the entry locates often has a pond of water from floor cleaning, it is dangerous to enter in the evening because it will make your shoes completely wet, the least. This is the worst hotel i ever had stayed, particularly for the price they charged. will never book it again and encourage you to think it over before booking.

Not applicable.

No lunch options. Especially if you are spending the day at the pool you get a bit hungry .

bar and service didn’t start until 3. but if you’re at the beach it doesn’t matter. best if you rent a car.

There is nothing bad to say about Ocean Z. Everything was perfect