City Backpackers Hq
380 Upper Roma Street, Brisbane, Queensland, 4000, Australia
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380 Upper Roma Street, Brisbane, Queensland, 4000, Australia
Located in the center of Brisbane, this vibrant youth backpacker hostel offers panoramic river and city views from the rooftop swimming pool. Guests have access to unlimited free Wi-Fi. City Backpackers HQ is only 1312 feet from the Roma Street Transit Center and just 984 feet from the Brisbane River. The property is within walking distance to shopping, bars restaurants and Brisbane's vibrant nightlife. Most rooms at City Backpackers HQ are air-conditioned. Fresh linen and blankets are provided. Facilities include a rooftop garden, full-size swimming pool, multiple bathrooms and showers, cinema room, sunbathing area, fully equipped modern kitchen, and guest laundry facilities. Parking is available subject to availability, and short-term and long-term luggage storage facilities are provided, subject to fees. Enjoy a coffee at City HQ Café on one of the property's terraces, which features sprawling city and river views.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Golf Course
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • Express Check-In/Check-Out
  • Coffee shop
  • BBQ facilities
  • Billiards
  • Table tennis
  • Darts
  • Cycling
  • Heating
  • Fax/photocopying
  • Diving
  • Shared kitchen
  • Shared lounge/TV area
  • Evening entertainment
  • Water park
  • Adult only
  • On-site parking
  • outdoor pool
  • vending machine
  • 24-hour security
  • Designated Smoking Area
  • Free Wi-Fi
  • Game Room
  • Horseback Riding
  • Picnic Area
  • Snorkeling
  • Sun Deck
  • Daily Housekeeping
  • Happy Hour
  • Non-Smoking Rooms Available
  • Board games/puzzles
  • Rooftop pool
  • Outdoor furniture
  • Movie nights
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Contactless check-in/out
  • Electronic room key
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Laundry services
  • Luggage storage & lockers
  • Tour services
  • Physical/social distancing guidelines
  • Indoor parking (charges may apply)
Click here to leave your opinion >>
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
My stay at the accommodation was comfortable. The staff named Chu was very friendly and kind, and I’m grateful for all the help I received during my stay.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Comfortable beds, friendly staff, on site bar and pool which was comfortable to sit by and clean.
A little rowdy, definitely a bit of a party hostel but can’t complain too much with shared accommodation. The bathrooms for the private rooms were mixed gender, not a massive deal breaker but a little uncomfortable showering or using the sinks.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 4 out of 10
Disappointing
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Staff are super friendly and helpful for any accommodation needs. Located in a pretty central area with transport links around the city
WiFi could be a bit better but it still works
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 3 out of 10
Poor
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
Nice view
Left after 30 mins. Rooms were stuffy, uncomfortable beds, mould in bathroom and terrible hygiene standards
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
stayed in March, 2026
Guest Score 5 out of 10
Fair
Location was good
Too noisy for me. Constantly people coming and going and I could hear people in the hall way from my room
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
It was close with most things
Its smell like foot, there is no air conditionning like the booking said, the staff doesnt enforce the "quite hours" so be ready to hear every person scream at every hours of the night while they also slam their doors.
stayed in March, 2026
Guest Score 2 out of 10
Poor
Staff was nice especially Maria, some other seem a bit fake.
Noisy, couldnt sleep much at all, view was not as good at the picture due to worksites.
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Great location nearby everything (Roma street station including trains to/from airport; CBD; river and parks, museums, malls/groceries). Big kitchen and common areas. Enough toilets/showers. Luggage storage service very easy and for free. Good staff and great communication at all times via WhatsApp. Ideal to meet other people both travellers and on working visas.
Swimming pool is more of a bathtub and not very clean. People talk and shout all night long (really all night long) in the corridors of the rooms instead of doing so in the common areas (so difficult to get a decent sleep). The whole structure would need a refresh, it starts to be rundown - price is high compared to what you get in other similar hostels elsewhere in Australia. Please note that there is a huge building under construction so it’s very noisy during the day especially outside in the common areas (but the issue affects all hostels in the same area - and of course it doesn’t depend on the hostel!).
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
N/A
Staff attitude at reception. Misinformation on website.
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Fairly good location with a nearby Coles and a quick bus to town.
Kitchen was chaotic and could’ve been cleaner - so many people trying to cook at the same time, even at off peak times of the day! Laundry was fine but had to hang up wet clothes in an alley without loads of space - someone threw quite a few of my wet clothes off the line too and so had to rewash them as the ground was super dirty. No soap in the bathroom for a few days and had to remind staff a few times to please replace it!
stayed in February, 2026
Guest Score 2 out of 10
Poor
Dont know
Very loud and no Space at all that you had the Chance to just be, phone read or anything. To packed with people, most Young doing traveling holidays. The upper beds had no own lamps and no own possibility to charge a phone. That was very stupid situation i stayed 3 Nights in two different room but felt like never had any Chance to have the down bed cause of the working holiday people staying there longterm and no Space for my stuff eigher. If I would have knows this before, I would have definitly stayed somewere else. Actually was hard to find any sleep there the last night cause also the Doors bang really loud.
stayed in February, 2026
Guest Score 8 out of 10
Very Good
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Area information

    Airports Show all on map »

    • Brisbane Airport - 8.56 mi

    Transport

      Train stations Show all on map »
      • Roma Street Station - 0.21 mi
      • Milton Station - 0.48 mi
      • South Brisbane Station - 0.65 mi
      • Central Station - 0.78 mi
      • Southbank Station - 1.17 mi

    Museums

      Art Galleries Show all on map »
      • Queensland Museum and Art Gallery - 0.51 mi
      • Queensland Art Gallery - 0.62 mi
      • MacArthur Museum Brisbane - 0.87 mi
      • Anthropology Museum - 1.10 mi

    Hospitals

      Hospitals Show all on map »
      • Brisbane Private Hospital - 0.59 mi

    Other attractions

      Stadiums, Arenas, and Racetracks Show all on map »
      • Suncorp Stadium - 0.33 mi
      Famous Streets Show all on map »
      • Roma Street Parklands - 0.46 mi
      • Ann Street - 1.08 mi
      Monuments and Landmarks Show all on map »
      • The Tower Mill - 0.52 mi
      Historical Buildings Show all on map »
      • City Tabernacle Baptist Church - 0.71 mi
      • Treasury Building - Casino - 0.76 mi
      • Uniting Saint Andrews Church - 0.85 mi
      • Catholic Sacred Heart Church - 0.87 mi
      • St Andrews Lutheran Church - 0.93 mi
      • Catholic St Stephen s Cathedral - 0.94 mi
      • Catholic Old St Stephen s Church chapel - 0.94 mi
      • Anglican All Saints Church - 0.96 mi
      • Windsor Road Baptist Church - 0.98 mi
      • St John's Anglican Cathedral - 1.03 mi
      • Spiritual Church of Brisbane - 1.03 mi
      • Customs House - 1.04 mi
      • Church House - 1.05 mi
      • Naldham House - 1.07 mi
      • Webber House - 1.07 mi
      Theatres Show all on map »
      • La Boite Theatre - 0.86 mi
      Shopping Center Show all on map »
      • Queen Street Mall - 0.90 mi
      National Parks Show all on map »
      • Victoria Park - 1.16 mi
      Other Show all on map »
      • The Old Windmill - 0.52 mi
      • Sciencentre - 0.60 mi
      • Bishopsbourne - 0.62 mi
      • Queensland Cultural Centre Performing Arts Centre - 0.62 mi
      • Brisbane City Hall - 0.64 mi
      • Queensland Performing Arts Complex (QPAC) - 0.65 mi
      • King George Square - 0.68 mi
      • City Hall - 0.69 mi
      • Sky Needle - 0.73 mi
      • Brisbane Exhibition Centre - 0.76 mi
      • Wheel of Brisbane - 0.80 mi
      • Level 5 Night Club - 0.81 mi
      • Anzac Square - 0.82 mi
      • Commissariat Store - 0.82 mi
      • The Embassy Night Club - 0.87 mi
      • Brisbane Hebrew Congregation - 0.98 mi
      • South Bank Parklands - 0.98 mi
      • Chinatown - 1.00 mi

City Backpackers Hq

380 Upper Roma Street, Brisbane, Queensland, 4000, Australia