Hotel Ambassador
Kärntner Straße 22, Vienna, 1010, Austria
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Kärntner Straße 22, Vienna, 1010, Austria
The luxurious Hotel Ambassador is located on the Kärntner Straße shopping street in the center of Vienna, just 656 feet from the Stephansplatz and Karlsplatz Underground Stations. It offers a restaurant and free WiFi. Opened in 1898, the Ambassador Hotel has hosted famous guests such as Marlene Dietrich and Mark Twain. It is within a short walking distance from major sights such as St. Stephen’s Cathedral, the Hofburg Imperial Palace, and the State Opera. Hotel Ambassador’s spacious and elegant rooms are individually decorated with select antiquities. They include adjustable air conditioning, satellite TV, a mini-bar, and a safe. The restaurant serves Austrian cuisine and seasonal dishes. The winter garden overlooks the historic Neuer Markt square. The atrium bar serves cocktails, coffee and snacks. In summer, guests can relax in the open-air café on Kärntner Straße. The Hofburg Congress and Event Center is a 10-minute walk away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Heating
  • Fax/photocopying
  • Snack bar
  • Concierge services
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Access to health care professionals
  • Free face masks
  • Car rental available
  • Currency exchange service
  • Daily disinfection
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Room service available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in December, 2025
Guest Score 7 out of 10
Good
Location of the hotel is excellent for walking around.
There was no elevator to our floor. We specifically booked this hotel as the description said elevator to upper floors, which was a lie. It was very difficult for my elderly friend to do all of the stairs. I find it hard to believe that with checking in at 1 pm that there wasn't a room on a floor with an elevator. We needed a cab to the river cruise and I showed the bell man our address. He waved me off with I know, I know and got us a nice car for a reasonable price. Turns out we were taken to the wrong place and then threatened. Either pay more or get out. Then we were lectured the entire way to the correct dock. We could have Ubered for WAY less. I felt scammed by a lovely hotel.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
stayed in December, 2025
Guest Score 7 out of 10
Good
Location, comfortable beds and the staff
No tea/coffee making facilities in the room. Outside noise from the square.
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location and spacious rooms
No coffee maker in room or availability of complimentary tea and coffee 24/7
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Great location
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Central to everything right in the centre of Vienna Room was spotlessly clean Bed was very comfortable No noise
Nothing
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
The location is very good. The breakfast was delicious and the peace that offers the breakfast room with the view in front is superb. The hotel offers all facilities and amenities needed. Staff is very kind and friendly.
Our room was connected to another room where could be heard the neighbours’ TV. The reception were very kind to call the neighbours in seconds but they did not care at all. Might be not proper isolation or just unlucky to be sleeping close to loud persons but as a light sleeper this made my stay a bit uncomfortable. Also that my flight was very early the next day.
stayed in December, 2025
Guest Score 8 out of 10
Very Good
We had a lovely stay at The Ambassador. The room was spacious and comfortable and the staff friendly. The location was superb and gave us a great, central base to explore Vienna.
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
Breakfast and location main reason for stay
All good
stayed in December, 2025
Guest Score 8 out of 10
Very Good
great central location, amazing decor
no kettle/tea or coffee making facilities in room
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The location off the pedestrian street was perfect for exploring Christmas markets. We stayed in one of the apartments which was massive with a staircase leading up to a sitting room and balcony overlooking the city with incredible views.
The apartment we stayed in was located in a difficult spot to find, with multiple doors and corridors to go through and lack of signage for directions. We ended up needing to go back to the check in desk to ask for assistance to find the room. A staff member put us in a very tiny elevator which needed a code that did not work, eventually we opened the elevator doors and just asked for the stairs instead. The hotel lobby was a mess when we arrived with broken glass near the check in counter, I assumed someone had just broken a vase or something before we had arrived.
stayed in December, 2025
Guest Score 9 out of 10
Wonderful
stayed in December, 2025
Guest Score 8 out of 10
Very Good
Location
Lack of kettle and tea making facilities in the room
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Perfect location
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Location is super great, right in the middle of walking street surrounded with all shops. Room is really elegant style, love it. Hotel staff is very helpful, they change the room to easy access from the lift when finding out my auntie's knees were hurt and cannot walk up the stairway.
Hotel's breakfast is limited. Anyway opposite the hotel, there is a nice breakfast place (even for local people).
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
Everything
Would have likes tea and coffee facilities in room
stayed in December, 2025
Guest Score 10 out of 10
Exceptional
The location is perfect.
There is nothing I didn't like about the hotel
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Availability from Mon, Dec 15, 2025 To Thu, Dec 18, 2025 For 1 Room (Change Search)
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Area information

    Airports Show all on map »

    • Vienna Schwechat Airport - 11.30 mi

    Attractions/Entertainment

      Casinos Show all on map »
      • Casino Vienna - 412 f
      • Casino Wien - 412 f

    Museums

      Art Galleries Show all on map »
      • Austrian Theatre Museum - 552 f
      • Osterreichisches Filmmuseum - 647 f
      • Albertina Museum - 770 f
      • Albertina Graphic Arts Collection - 828 f
      • Osterreichisches Theatermuseum - 902 f
      • Lipizzaner Museum Stallburg/Hofburg - 995 f
      • Judisches Museum der Stadt Wien Ges.mbH - 1,030 f
      • Dom- und Diozesanmuseum - 0.25 mi
      • Wagner:Werk Museum Postsparkasse - 0.25 mi
      • Esperanto-Museum Intern - 0.26 mi
      • Department of Planned Languages and Esperanto Museum - 0.34 mi

    Transport

      Train stations Show all on map »
      • Stephansplatz - 908 f
      • Karlsplatz - 0.35 mi

    Other attractions

      Things to do Show all on map »
      • Steffl - 324 f
      Monuments and Landmarks Show all on map »
      • Cafe Sacher - 785 f
      • Opernball - 0.24 mi
      • St. Stephan's cathedral - 0.25 mi
      • Ringstrasse - 0.32 mi
      • Hofburg - The Imperial Palace - 0.33 mi
      National Parks Show all on map »
      • Burggarten - 799 f
      Historical Buildings Show all on map »
      • Haas House - 913 f
      • House of Music - 918 f
      Theatres Show all on map »
      • Vienna State Opera - 0.22 mi
      • Vienna Opera House - 0.24 mi
      • Mozarthaus Vienna - 0.25 mi
      • Kursalon Wien - 0.34 mi
      Other Show all on map »
      • KarntnerstraSSe - 136 f
      • The Imperial Crypt - 233 f
      • Department Store Steffl - 352 f
      • World of Mozart GmbH - 552 f
      • Schatzkammer des Deutschen Ordens - 911 f
      • Haus der Musik - 928 f
      • Vergilius Chapel - 992 f
      • Schmetterlinghaus - 1,033 f
      • Ronacher - 1,055 f
      • Graben - 0.22 mi
      • Spanish Riding School - 0.23 mi
      • Mozart Wohnung - 0.25 mi
      • Archaologisches Grabungsfeld Michaelerplatz - 0.25 mi
      • K.u.K. Hofzuckerbacker Ch. Demel's Sohne GmbH - 0.25 mi
      • Schatzkammer - 0.26 mi
      • Hofburg - 0.27 mi
      • Bawag Foundation - 0.31 mi
      • Ringstrasse - 0.33 mi
      • Heldenplatz - 0.35 mi
      • Herrengasse - 0.35 mi
      • Romische Ruinen unter dem Hohen Markt - 0.35 mi
      • Schillerpark - 0.35 mi

Hotel Ambassador

Kärntner Straße 22, Vienna, 1010, Austria