Hotel Kaiserhof Wien
Frankenberggasse 10, Vienna, A-1040, Austria
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Frankenberggasse 10, Vienna, A-1040, Austria
The traditional Hotel Kaiserhof Wien is located in a quiet side street of Vienna's vibrant 4th district, only a 7-minute walk away from the State Opera, the Ringstraße Boulevard, and the Karlsplatz Underground Station (lines U1, U2, and U4). Free WiFi is available. All rooms at Kaiserhof Hotel Wien come with air conditioning, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker, and a bathroom with a hairdryer and a make-up mirror. Allergy-free rooms are available upon request. There is a spa area with sauna, steam bath and fitness room, as well as an internet corner. In the morning a rich Viennese breakfast buffet is served. Drinks and snacks are served at the bar and in the winter garden. Belvedere Garden and St. Stephen's Cathedral can both be reached within a 15 to 20-minute walk from Hotel Kaiserhof Wien. Schönbrunn Palace can be reached within 15 minutes by underground. Many shops, restaurants and bars are nearby.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Business Center
  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Trouser press
  • Heating
  • Fax/photocopying
  • Snack bar
  • On-site parking
  • Accessible parking
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Parking Available
  • Public transport tickets
  • Wine/champagne
  • Fruits
  • Pet bowls
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Electronic room key
  • Audible alarm
  • Car rental available
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Soundproof rooms available
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Allergy-free rooms available
  • Pets allowed (charges may apply)
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)
  • Valet parking (charges may apply)
  • Kid-friendly dining
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Hotel Kaiserhof Wien
Rates from View more information >>

Airports Show all on map »

  • Vienna Schwechat Airport - 11.06 mi

Museums

  • Wien Museum Schubert Sterbewohnung - 0.38 mi
  • Albertina Graphic Arts Collection - 0.45 mi
  • Osterreichisches Theatermuseum - 0.46 mi
  • Albertina Museum - 0.47 mi
  • Art Cult Center Tabakmuseum (Osterreichisches Tabakmuseum) - 0.47 mi
  • Bezirksmuseum Wieden - 0.48 mi
  • Rauchfangkehrer-Museum Wien - 0.48 mi
  • Osterreichisches Filmmuseum - 0.49 mi
  • Austrian Theatre Museum - 0.56 mi
  • Museums Quartier Wien - 0.60 mi
  • ZOOM Kindermuseum im Museumsquartier - 0.60 mi
Click here to leave your opinion >>
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
I liked the friendliness of the barkeeper. Also, check in was easy.
It was difficult to get an Uber to come to this hotel. I was told to get a taxi. Just a bit annoying after I tried two different Uber rides first.
stayed in May, 2025
Guest Score 7 out of 10
Good
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Exceptionally clean & lovely staff
N/a
stayed in May, 2025
Guest Score 9 out of 10
Wonderful
Great location and very friendly staff. This hotel genuinely has a heart and soul.
Airco was not working properly. Staff were working on it.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Clean, friendly and efficient
No complaints
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Spotless clean - super friendly staff - great location- great location
N/A
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
The staff is incredibly friendly, creating the feeling of „coming home“, extensive tea selection at breakfast, and coffee menu, all coffee is freshly made and proper Kaffeehaus quality. The bar menu is reasonable with a small but very well chosen wine selection of locals like Mayer‘s Gemischter Satz, bar staff was friendly and chatty but not into one’s face and happily served us strudel (with hot custard) despite the kitchen been closed. The location is just perfect, a quiet street just around the corner from Ringstraße, easy access to all the sights, most within walking distance.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Very polite staff members, always willing to help and go that extra mile to make you feel comfortable.
Room temperature control was not regulated from the room and was very hot during nights.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Great location for touring around Vienna, the staff were very friendly, the room was nice, large and clean. Beautiful breakfast hall, with very nice food.
Wish there were more gluten free options in the breakfast, the staff tried their best but they only really have gluten free bread.
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Breakfast was excellent, the room superb and the staff, without exception, were charming and very helpful. The location of the hotel was great for all the city sights.
Only one fault (and it was a minor one), my wife called back into the hotel to use the washroom one afternoon and found the public facilities had not been cleaned (or possibly a guest had been very messy!)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
One of the best experiences i’ve had. Immaculately clean, excellent staff, amazing breakfast, best saunas. Perfect.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Warm friendly atmosphere and good welcome . Very elegant and comfy rooms. Excellent ensuite. Super breakfast. Polite and professional staff. One problem: the bar is not always able to deliver its promise of bar food at all times as there are not enough staff on duty for this. It needs to be less ambitious with its bar food.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
The couch used as a bed was quite uncomfortable to actually sleep on. For a single night you could certainly do worse but if you are staying for more than a single night I would very strongly advise to not plan on sleeping on the fold out couch.
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Location, cleanliness, staff, service, breakfast
No bathroom exhaust fan
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Guest reviews
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Availability from Tue, May 13, 2025 To Fri, May 16, 2025 For 1 Room (Change Search)
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Area information

    Airports Show all on map »

    • Vienna Schwechat Airport - 11.06 mi

    Transport

      Train stations Show all on map »
      • Karlsplatz Underground Station - 1,053 f
      • Karlsplatz - 0.24 mi

    Museums

      Art Galleries Show all on map »
      • Wien Museum Schubert Sterbewohnung - 0.38 mi
      • Albertina Graphic Arts Collection - 0.45 mi
      • Osterreichisches Theatermuseum - 0.46 mi
      • Albertina Museum - 0.47 mi
      • Art Cult Center Tabakmuseum (Osterreichisches Tabakmuseum) - 0.47 mi
      • Bezirksmuseum Wieden - 0.48 mi
      • Rauchfangkehrer-Museum Wien - 0.48 mi
      • Osterreichisches Filmmuseum - 0.49 mi
      • Austrian Theatre Museum - 0.56 mi
      • Museums Quartier Wien - 0.60 mi
      • ZOOM Kindermuseum im Museumsquartier - 0.60 mi

    Attractions/Entertainment

      Casinos Show all on map »
      • Casino Vienna - 0.51 mi
      • Casino Wien - 0.51 mi

    Other attractions

      Theatres Show all on map »
      • Vienna Hofburg Orchestra - 426 f
      • Theater an der Wien - 0.23 mi
      • Vienna Opera House - 0.35 mi
      • Vienna State Opera - 0.38 mi
      • Kursalon Wien - 0.56 mi
      Monuments and Landmarks Show all on map »
      • Karlskirche - 739 f
      • Secession - 0.22 mi
      • Opernball - 0.35 mi
      • Cafe Sacher - 0.44 mi
      • Ringstrasse - 0.47 mi
      Historical Buildings Show all on map »
      • St. Charles's Church Vienna - 869 f
      • House of Music - 0.50 mi
      Other Show all on map »
      • Generali Foundation - 229 f
      • Technische Universitat Wien - 655 f
      • Rosa-Mayereder-Park - 1,036 f
      • Otto Wagner Pavillon am Karlsplatz - 0.23 mi
      • Naschmarkt - 0.25 mi
      • Booking.com Vienna Office - 0.28 mi
      • Office Booking.com Vienna - 0.29 mi
      • Wiener Mannergesang-Verein - 0.30 mi
      • Musikverein - 0.30 mi
      • Akademie der bildenden Kunste Gemaldegalerie - 0.33 mi
      • Schwarzenbergplatz - 0.35 mi
      • Schillerpark - 0.36 mi
      • Arnold Schonberg Center - 0.43 mi
      • Kettenbruckengasse - 0.44 mi
      • Ringstrasse - 0.46 mi
      • Haus der Musik - 0.49 mi
      • Schmetterlinghaus - 0.54 mi
      • Orangerie - 0.55 mi
      • Prunkstall - 0.55 mi
      • The Imperial Crypt - 0.57 mi
      • KarntnerstraSSe - 0.57 mi
      • Hofburg - 0.58 mi
      • MUMOK - 0.60 mi

Hotel Kaiserhof Wien

Frankenberggasse 10, Vienna, A-1040, Austria