Best Western Plus Hotel Arcadia
Max-Winter-Platz 5, Vienna, 1020, Austria
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Max-Winter-Platz 5, Vienna, 1020, Austria
Opened in February 2013, Best Western Plus Hotel Arcadia occupies an Art Nouveau building just a 10-minute walk from the Messe Wien Exhibition Center and the Praterstern Train and Underground Station. Free WiFi is also available. The air-conditioned rooms feature wooden floors, a flat-screen satellite TV, a mini-bar and a safety box. Private bathrooms are fitted with a bath tub or with a shower, free toiletries and a hairdryer. Bathrobes and slippers are provided on request. Guests of the Arcadia Hotel benefit from a snack bar and a 24-hour reception. Laundry and ironing service are available on request and for an extra charge. A traditional Austrian restaurant is just 656 feet away. Vienna’s city center and the UN headquarters (Vienna International Center) are a 10-minute underground ride away. Upon request and against surcharge, airport shuttle can be arranged.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Garden
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Children's playground
  • Packed lunches
  • Heating
  • Fax/photocopying
  • Snack bar
  • Shared lounge/TV area
  • Wheelchair accessible
  • Concierge services
  • Free Wi-Fi
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Pet bowls
  • Outdoor furniture
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Contactless check-in/out
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Lower bathroom sinks available
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Accessible toilet
  • Professional cleaning services
  • Allergy-free rooms available
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Parking available (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)
Click here to leave your opinion >>
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The room was big. The bed was big and comfortable. The cleanliness was excellent and there was a good package of tea and coffee that you could make yourself in the room. The room is so warm that you need to open the window every now and then even though it's winter.
I wish the lighting was stronger, not recommended if you are going to work. And more sockets at the table. there are only 2 (TV + water heater)
stayed in November, 2025
Guest Score 6 out of 10
Pleasant
Not much
Location, parking, information.
stayed in November, 2025
Guest Score 8 out of 10
Very Good
The bed and the bed sheets were extremely comfortable (which is not always the case), the room was very spacious with a nice view on the square in front of the building and trees. The hotel is in a calm street but very close to the Praterstern metro station.
The main problem was the lighting inside the room: the room was full of strong white light bulbs, which doesn't render it very cosy in terms of atmosphere. The breakfast was OK but average in terms of quality.
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Room Bed Ppl
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Nice and clean hotel, safe neighborhood. The room is quiet. Location is very good, close to Prater, airport train, metro, city center etc.
Very small room. Everything is expensive, like everywhere in Vienna
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Centrally located
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Hotel is in a nice quiet location and is very close to a U-Bahn station, so getting around Vienna was not a problem.
Minor point! Maybe upgrade some of the electric power outlets to include a USB outlet?
stayed in September, 2025
Guest Score 8 out of 10
Very Good
The room was clean. The location was really good, it was very close to the place my conference took place. Also, the staff working there were so nice.
I brought my own towels; 1 for body, 1 for hair and 1 for face. The cleaning staff made a mistake and took my body towel as if it is dirty but I made sure it was not on the floor bc there was a sign saying that leave the towels on the floor if you wish them to be changed. I lost my towel but other than that everything was fine :)
stayed in September, 2025
Guest Score 9 out of 10
Wonderful
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stayed in August, 2025
Guest Score 9 out of 10
Wonderful
Great location for getting to the IAEA. Neighbourhood is quiet, but interesting, and it's an easy walk to the Prater.
stayed in July, 2025
Guest Score 8 out of 10
Very Good
Very comfortable hotel. A little away from the more touristy area but consequently very good value. Close to transport providing good access to all the attractions of a wonderful city. Good local restaurants nearby. Room itself was very comfortable however the Wi-Fi was not all that reliable.
No major issues.
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Nice location and room
It’s odd for best western not to offer coffee for guests ..
stayed in May, 2025
Guest Score 8 out of 10
Very Good
An ideal and wonderful place to stay in the heart of Vienna, offering comfort, tranquility, and relaxation. The rooms are clean and well-organized, and the reception staff are excellent.
Every thing is good
stayed in May, 2025
Guest Score 8 out of 10
Very Good
Everything, ...all was to our satisfaction Except
Bed mattrasses... if changed all would be 10/10
stayed in May, 2025
Guest Score 1 out of 10
Very Poor
Location is very close to the U-bahn. The breakfast is really good.
The air-conditioner is not working. I informed the staff and asked for a repair, but he just said, 'That's how it is—just let it run.
stayed in April, 2025
Guest Score 7 out of 10
Good
Good position
Many things were broken in the room, the bed headboard was full of stains. The curtains weren’t very darkening
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Clean tidy and close to station and river to be able to get about town easily
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Everything was clear and modern, we enjoyed! The staff is helpful.
In Agoda the options are cheaper, our friends stayed with free breakfast for almost the same price. They saved each 18euro per person, overall it is 72€. It is a big bureaucracy in booking to ask the difference.
stayed in April, 2025
Guest Score 7 out of 10
Good
stayed in April, 2025
Guest Score 7 out of 10
Good
Overall good quality - price. The staff was great! Breakfast was also pleasant.
The single bed is very small...
Guest reviews
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Availability from Fri, Dec 19, 2025 To Mon, Dec 22, 2025 For 1 Room (Change Search)
Room type
Max
Options
Rate
Classic Double Room
Air conditioning, a tea and coffee maker and a safe deposit box are available in this double room. the unit has 1 bed.
2 x
Free cancellation
Free breakfast
$282.51USD
Average nightly rate
Book Now
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
-
-
-
-
$285.97
$327.57
$233.98
Average nightly rate $282.51 Total (including tax) $959.39
  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathrobe(s)
  • Blackout curtains
  • Closet
  • Coffee/tea machine
  • Complimentary coffee
  • Complimentary tea
  • Crib(s)
  • Daily housekeeping
  • Desk
  • Flat-screen TV
  • Free internet
  • Free Wifi
  • Hair dryer
  • Hardwood or parquet floors
  • Heating
  • In-room safe box
  • Individual air conditioning
  • Internet access
  • Iron and ironing board
  • Linens
  • Mini bar
  • Mirror
  • Pets allowed in room
  • Phone
  • Radio
  • Satellite/cable channels
  • Slippers
  • Smoke alarm
  • Toiletries
  • Towels
  • TV
  • Wake-up service
View more >>

Area information

    Airports Show all on map »

    • Vienna Schwechat Airport - 10.95 mi

    Transport

      Train stations Show all on map »
      • Bahnhof Praterstern - 0.33 mi
      • Bahnhof Wien-Nord - 0.35 mi
      • Bahnhof Wien Hauptzollamt - 0.79 mi
      • Bahnhof Brigittenau - 1.13 mi
      • Bahnhof Wien-Mitte - 1.13 mi
      • Wien Nordwestbahnhof - 1.14 mi

    Museums

      Art Galleries Show all on map »
      • Planetarium - 0.37 mi
      • Wien Museum Pratermuseum - 0.37 mi
      • Wien Museum Johann Strauss Wohnung - 0.64 mi
      • KUNST HAUS WIEN - Museum Hundertwasser - 0.71 mi
      • Kunsthaus Wien - 0.72 mi
      • Atelier Augarten (Gustinus Ambrosi-Museum) - 0.83 mi
      • Bezirksmuseum Leopoldstadt - 0.95 mi
      • Osterreichisches Circus-u Clownmuseum - 0.95 mi
      • MAK Austrian Museum of Applied Arts / Contemporary Art - 1.22 mi
      • Museum fur angewandte Kunst Wien - 1.23 mi
      • Museum of Applied Arts - 1.26 mi
      • Bohmerwaldmuseum Wien - 1.33 mi

    Other attractions

      Things to do Show all on map »
      • Messe Wien - 0.43 mi
      • Real Corp - 1.02 mi
      Monuments and Landmarks Show all on map »
      • Prater - 0.58 mi
      • UNO City - 1.16 mi
      National Parks Show all on map »
      • Danube Island - 0.78 mi
      Theatres Show all on map »
      • Vienna Imperial Orchestra - 1.21 mi
      Shopping Center Show all on map »
      • Stadion Center Shopping Centre - 1.26 mi
      Stadiums, Arenas, and Racetracks Show all on map »
      • Ernst Happel Stadium - 1.30 mi
      • Ferry-Dusika-Hallenstadion - 1.35 mi
      Other Show all on map »
      • Volksprater - 0.33 mi
      • Vienna Prater - 0.34 mi
      • Giant Ferris Wheel - 0.34 mi
      • Praterstern - 0.36 mi
      • Wien Praterstern - 0.36 mi
      • Messe-Prater - 0.36 mi
      • Nestroyplatz - 0.71 mi
      • KunstHausWien - 0.73 mi
      • Wien Grossmarkthalle - 0.79 mi
      • TaborstraSSe - 0.83 mi
      • Trabrennbahn Krieau - 0.98 mi
      • Augarten - 1.05 mi
      • United Nations Office of Vienna - 1.16 mi
      • Austria Center Vienna - 1.17 mi
      • Schwedenplatz - 1.17 mi
      • UNO-City Wien - 1.24 mi
      • Alte Schmiede - 1.26 mi
      • Stubentor - 1.26 mi
      • Heiligenkreuzerhof - 1.27 mi
      • Donaupark - 1.31 mi
      • Schottenring - 1.31 mi
      • Die RingstraSSe - 1.41 mi
      • Romische Ruinen unter dem Hohen Markt - 1.41 mi

Best Western Plus Hotel Arcadia

Max-Winter-Platz 5, Vienna, 1020, Austria