ARCOTEL Donauzentrum
Wagramer Strasse 83-85, Vienna, 1220, Austria
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1 Room With 3 Adults Change Search
Room
Room
Address
Wagramer Strasse 83-85, Vienna, 1220, Austria
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Business Center
- Pets Allowed
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hiking
- Cycling
- Heating
- Fax/photocopying
- Snack bar
- Private check-in/check-out
- On-site parking
- vending machine
- 24-hour security
- Accessible parking
- Concierge services
- Designated Smoking Area
- Free Wi-Fi
- Daily Housekeeping
- Convenience Store
- Non-Smoking Rooms Available
- Electric vehicle charging station
- Wine/champagne
- Pet bowls
- Outdoor furniture
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Contactless check-in/out
- Electronic room key
- Audible alarm
- balcony/terrace
- CCTV security in common areas
- Facilities for disabled guests available
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Soundproof rooms available
- Tour services
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Professional cleaning services
- Allergy-free rooms available
- Pets allowed (charges may apply)
- Airport shuttle (charges may apply)
- Parking available (charges may apply)
- Indoor parking (charges may apply)
- Shuttle service (charges may apply)
Airports Show all on map »
- Vienna Schwechat Airport - 11.03 mi
- Ivanka Airport - 36.15 mi
Museums
- Bezirksmuseum Donaustadt - 0.75 mi
- Planetarium - 2.57 mi
- Wien Museum Pratermuseum - 2.57 mi
- Atelier Augarten (Gustinus Ambrosi-Museum) - 2.71 mi
- Wien Museum Johann Strauss Wohnung - 2.85 mi
- KUNST HAUS WIEN - Museum Hundertwasser - 2.91 mi
- Kunsthaus Wien - 2.92 mi
Click here to leave your opinion >>
Hayrettin M. (Family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Location is great. Very close to metro station. Kind staff and perfect breakfast
It could be better if we had a refrigerator in the room.
marcelo l. (Family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Breakfast it’s good
Parking very expansive. 30 euros por night .
Pavlo (Family with young children)
stayed in October, 2025
Guest Score 1 out of 10
Very Poor
Breakfast was very good.
We stayed at Arcotel Donauzentrum in Vienna for two nights. Overall, our experience was positive and we had no complaints about the hotel itself. However, what happened next left us extremely disappointed and frustrated.
We decided to extend our stay in Vienna for one more night and booked an additional night via Booking.com. To avoid any inconvenience and to make sure we could remain in the same room, we went to the reception and specifically asked the receptionist (a young woman) whether our booking was valid for the same room. She checked the system, confirmed our reservation, and assured us that we could stay in the same room without any problem.
However, on the third evening at around 8:30 PM, when our child was already asleep and we had already showered and settled in for the night, we received a call from reception asking us to come downstairs due to a “reservation issue.”
It turned out that we had mistakenly booked the third night at another hotel from the same chain – Arcotel Wimberger. While we fully acknowledge this was our mistake, we were absolutely shocked by how the situation was handled.
Despite explaining the situation, emphasizing that the receptionist had previously confirmed we could stay, and even offering to pay the rate difference or any additional fee for the inconvenience, we were told we had to pack our things and leave the hotel around 9 PM and move to Arcotel Wimberger. This was extremely stressful, especially with a sleeping child and after settling in for the evening.
Considering:
- the room we were in was available and not reserved for another guest,
- the mistake was partially due to incorrect confirmation from your receptionist,
- both hotels belong to the same chain,
We expected a much more professional, client-oriented and empathetic solution. Instead, we were forced to leave late in the evening, which was truly upsetting and felt very inconsiderate.
Pantip (Solo Traveler)
stayed in October, 2025
Guest Score 8 out of 10
Very Good
Location, convenience, cleaness. However, staff did not clean the room everyday, which was upon request. At least the staff should check trash bin everday.
N/A
CRISTINA (Family with young children)
stayed in October, 2025
Guest Score 10 out of 10
Exceptional
Very good stay, great area, clean and neat hotel.
Nothing to rate negativelly
Khan (Family with young children)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Very clean , comfortable, lobby rooms were excellent. Ideal location
Ac temperature of the rooms was not working properly and the thermostat was not working.
Marcia (Couple)
stayed in October, 2025
Guest Score 9 out of 10
Wonderful
Breakfast was wonderful, with great variety of food options! It is the most extensive included buffet breakfast we have ever experienced.The dining staff were all very friendly, courteous and helpful. The location was fantastic, being almost connected to the shopping mall, and just steps from the Underground. So much could be done by walking. We enjoyed using the hotel's “Living (dining) Room” for quietly sitting and doing work, or playing cards with friends in the afternoon or evening.
The photos we saw when booking online made us think the room was bigger, since it was a king room. It felt too cramped to spend much time there beyond sleeping or watching tv. We were only allowed to alter the room temperature 3º up or down, and it never seemed to make a difference. We had to open windows to actually cool the room down, and then got all the outside street noise.
Laurie (Couple)
stayed in September, 2025
Guest Score 8 out of 10
Very Good
Great location. Very clean. Great breakfast
Air conditioning I. The room did not work
Ardit (Family with young children)
stayed in August, 2025
Guest Score 9 out of 10
Wonderful
I consider this hotel my home in Vienna and I always prefer to go there.
Ritin (Family with young children)
stayed in August, 2025
Guest Score 5 out of 10
Fair
City center
Reception was always not available.
Robert (Solo Traveler)
stayed in July, 2025
Guest Score 9 out of 10
Wonderful
breakfast was excellent
check in like a youth hostel
Martina (Couple)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Breakfast location room
Radu (Family with young children)
stayed in July, 2025
Guest Score 10 out of 10
Exceptional
Location, friendly staff, cleanliness, near to shopping mall.
Expensive parking available on request.
Carina (Couple)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
The hotel is modern, clean and at a good value. The staff were super polite and attentive to any request. Breakfast was super complete and in a comfortable environment.
A bit too modern in some aspects to my taste. Although the staff members were very polite and efficient, there are moments when you need to self service. The location was safe and very well connected by subway, but for those that enjoy the tourist locations, this is not in one of them
Martin (Family with young children)
stayed in June, 2025
Guest Score 9 out of 10
Wonderful
Everything was excellent. Nice staff, good breakfast, being accessible to public transportation.
There was no refrigerator in the room.
Stephen (Couple)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
Clean, comfortable, excellent breakfast, affordable.
The immediate surrounding area is a little drab/boring, but the local transit train is right there and you can quickly get anywhere you need to go, so all good.
Georgi (Family with young children)
stayed in May, 2025
Guest Score 10 out of 10
Exceptional
The location is absolutely perfect. The staff is very friendly and helpful. The rooms are incredibly clean and comfortable.
Jiří (Business Traveler)
stayed in April, 2025
Guest Score 7 out of 10
Good
Breakfest have space for improovmen with quality and service.. In case lot of people come in same time nothing to eat. If you are in hurry its bad.
Georgiana (Family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
It was clean, near public transport, staff was friendly and helpful, good breakfast
It is a little bit strange how bathroom is separated and practically in the room
László (Family with young children)
stayed in April, 2025
Guest Score 7 out of 10
Good
Hotel looks new, good location
Check in was slow, there was an event in the restaurant area which is close to the room, room is smaller than I thought.
Thank you for your information!
Availability from Fri, Dec 19, 2025 To Mon, Dec 22, 2025 For 1 Room (Change Search)
Room type
Max
Rate
Area information
- Vienna Schwechat Airport - 11.03 mi
- Ivanka Airport - 36.15 mi
- Bezirksmuseum Donaustadt - 0.75 mi
- Planetarium - 2.57 mi
- Wien Museum Pratermuseum - 2.57 mi
- Atelier Augarten (Gustinus Ambrosi-Museum) - 2.71 mi
- Wien Museum Johann Strauss Wohnung - 2.85 mi
- KUNST HAUS WIEN - Museum Hundertwasser - 2.91 mi
- Kunsthaus Wien - 2.92 mi
- Institut f. Angewandte Botanik d. Veterinarmedizinischen Universitat Wien - 0.86 mi
- Bahnhof Stadlau - 0.94 mi
- Bahnhof Jedlesee - 1.71 mi
- Bahnhof Floridsdorf - 1.71 mi
- Bahnhof Leopoldau - 1.89 mi
- Bahnhof Jedlersdorf - 2.34 mi
- Wien Nordwestbahnhof - 2.46 mi
- Bahnhof Brigittenau - 2.47 mi
- Bahnhof Praterstern - 2.54 mi
- Bahnhof Wien-Nord - 2.56 mi
- Wien Donaukaibahnhof - 2.91 mi
- Donauzentrum - 125 f
- Real Corp - 1.21 mi
- Messe Wien - 2.24 mi
- UNO City - 1.06 mi
- Danube Tower - 1.27 mi
- Prater - 2.51 mi
- Danube Island - 1.44 mi
- Ferry-Dusika-Hallenstadion - 2.24 mi
- Ernst Happel Stadium - 2.49 mi
- Stadion Center Shopping Centre - 2.29 mi
- UNO-City Wien - 0.99 mi
- United Nations Office of Vienna - 1.06 mi
- Danube Park Vienna - 1.10 mi
- Austria Center Vienna - 1.11 mi
- Donaupark - 1.22 mi
- Donauturm - 1.40 mi
- Hardeggasse - 1.80 mi
- Floridsdorf - 1.87 mi
- Donauspital - 2.12 mi
- Messe-Prater - 2.17 mi
- AspernstraSSe - 2.28 mi
- Trabrennbahn Krieau - 2.36 mi
- Vienna Prater - 2.45 mi
- Booking.com Vienna - 2.53 mi
- Wien Praterstern - 2.53 mi
- Volksprater - 2.53 mi
- Praterstern - 2.55 mi
- Giant Ferris Wheel - 2.55 mi
- Leopoldau - 2.56 mi
- Beethoven-Gedenkstatte in Floridsdorf - 2.86 mi
- Augarten - 2.87 mi
- KunstHausWien - 2.89 mi
Airports Show all on map »
Museums
Art Galleries Show all on map »
Hospitals
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Transport
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Things to do Show all on map »
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Stadiums, Arenas, and Racetracks Show all on map »
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ARCOTEL Donauzentrum
Wagramer Strasse 83-85, Vienna, 1220, Austria