Mercure Grand Jebel Hafeet
Jebel Hafeet, Al Ain, United Arab Emirates
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Jebel Hafeet, Al Ain, United Arab Emirates
Oryx Grand Jebel Hafeet offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Al Ain. Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Oryx Grand Jebel Hafeet, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones.Each accommodation at Oryx Grand Jebel Hafeet is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. At Oryx Grand Jebel Hafeet, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal.Oryx Grand Jebel Hafeet offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that Oryx Grand Jebel Hafeet provides an array of halal choices to ensure your dining experience is nothing short of delightful.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Oryx Grand Jebel Hafeet provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage, hot tub, salon, steam room, spa and sauna to rejuvenate your senses. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Free Parking
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Shower
  • Children's playground
  • bathrobes
  • Table tennis
  • Squash
  • Private check-in/check-out
  • Wheelchair accessible
  • On-site parking
  • kids club
  • outdoor pool
  • Poolside bar
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Fireplace
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Arabic
  • Hindi
  • Burmese
  • Filipino
  • Tamil
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Slippers
  • gift/souvenir shop
  • taxi service
  • Shops on site
  • Buzzer/Wireless Intercom
  • Electric vehicle charging station
  • Kids' pool
  • Exterior Corridor
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Body thermometer available
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Alternative meal arrangement
  • Window
  • Professional cleaning services
  • Cleaning products available
  • Room service available
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining
Click here to leave your opinion >>
stayed in April, 2026
Guest Score 3 out of 10
Poor
Nil
Nil
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
1 Great view 2 clean and tidy. 3 Respectful staff and professional approach 4 Many options to eat at Hotel 5 Loved the location of pool 6 indoor gym, kids area , massager chair and game courts was something I was not expecting . 7 Very peaceful environment 8 Main entry hall view was spectacular
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Location was amazing and the view spectacular. Not ideal for swimming in April as the water is cold a bit however the pool and slides are very good. Accomodating staff that provided a solution for our cat to stay with us and it was overal’ A wonderful vacation recommended for sure.
Less options for gluten free meals than other places Noisy neighbors all the night first day Some of the facilities were not open or operating during our stay but the hotel is aware and working on fixing them
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
BAD SERVICE, i did not stayed there and i requested to reschedule, but they did not , until now even they did not refund.
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The place and facility.
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
Pleasant and Qiet
In Swimming Pool people were allowed without proper swimming attire. This should be take care .
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Location is awesome, room was clean and staff very friendly
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
We loved our stay at Oryx Hotel! The stunning, relaxing views were the highlight. It’s so rare to find a property with such spacious areas to walk around and enjoy the fresh air. Nice service and a peaceful atmosphere. Highly recommended!
stayed in March, 2026
Guest Score 7 out of 10
Good
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The view
Far away from the town TV channels are limited
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Hotel infrastructure and facilities were good. Excellent views to city. Jabal Hafeet is 5 min drive. Awesome Staff.
Nothing to camplain at
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Since the hotel has new name quality went down
Not clean pool closed we brought kids for pool and when we arrived we were told pool under maintenance , it took them 3 hours to bring extra bed and 2 hours to bring extra towels and water and we had to explain why 3 women need more towels . I am visiting this hotel for 10 years and this was the last time for me , very sad . Pool toilets clogged and dirty with cockroaches
stayed in February, 2026
Guest Score 8 out of 10
Very Good
The view from our balcony was awesome!!
The pool was unfortunately under maintenance during our stay.
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The location
Vibe, far from everything
stayed in February, 2026
Guest Score 7 out of 10
Good
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Location, in house entertainment options especially for kids. They also do activities like Mexican fiesta to make things more interesting.
Swimming pool was under maintenance but can’t blame the hotel for this really. Menu in restaurants can be expanded to include more vegetarian options.
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Location
Cleaning and comfort
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great
No thing
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Breakfast was good ,but room is not worth the price I feel over priced . Property is decent and view is good
1.food and beverages in the property is too over priced , for example if u get some chips for 10 AED outside same is 30 AED inside the hotel, I agree that some premium charges will be there but this is too much. Same in the case of restaurant food also. More over they are offering al ain zoo tickets for 100% positive reviews, then only I understand how they are getting this much positive reviews .
stayed in January, 2026
Guest Score 3 out of 10
Poor
The pool
The gym
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Area information

    Airports Show all on map »

    • Al Ain Airport - 15.86 mi
    • Dawadmi Airport - 28.48 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Al Ain Zoo - 7.27 mi

    Museums

      Art Galleries Show all on map »
      • Palace Museum - 9.48 mi

    Other attractions

      Golf Courses Show all on map »
      • Al Ain Golf Club - 9.16 mi
      Shopping Center Show all on map »
      • Al Ain Mall - 10.04 mi
      National Parks Show all on map »
      • Al Maha Wildlife Reserve - 52.14 mi
      Other Show all on map »
      • Hot Springs Green Mubazzarah - 2.45 mi
      • Al Ain Oasis - 9.62 mi
      • Camel Race Track - 12.44 mi
      • Hili Border to Oman - 12.57 mi
      • Mu`askar Rafadah - 58.13 mi

Mercure Grand Jebel Hafeet

Jebel Hafeet, Al Ain, United Arab Emirates