Mercure Grand Jebel Hafeet
Jebel Hafeet, Al Ain, United Arab Emirates
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1 Room With 2 Adults Change Search
Room
Room
Address
Jebel Hafeet, Al Ain, United Arab Emirates
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Children's playground
- bathrobes
- Table tennis
- Squash
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- kids club
- outdoor pool
- Poolside bar
- telephone
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Fireplace
- Free Wi-Fi
- Game Room
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Arabic
- Hindi
- Burmese
- Filipino
- Tamil
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Slippers
- gift/souvenir shop
- taxi service
- Shops on site
- Buzzer/Wireless Intercom
- Electric vehicle charging station
- Kids' pool
- Exterior Corridor
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Hot tub/Whirlpool
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Restaurant (special diets available)
- Room towels provided
- Safety chain and/or latch on doors available
- Spa services
- Spa/sauna
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Alternative meal arrangement
- Window
- Professional cleaning services
- Cleaning products available
- Room service available
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Aileen (Solo Traveler)
stayed in April, 2026
Guest Score 3 out of 10
Poor
Nil
Nil
Kamran (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
1 Great view
2 clean and tidy.
3 Respectful staff and professional approach
4 Many options to eat at Hotel
5 Loved the location of pool
6 indoor gym, kids area , massager chair and game courts was something I was not expecting .
7 Very peaceful environment
8 Main entry hall view was spectacular
Sara (Family with young children)
stayed in April, 2026
Guest Score 8 out of 10
Very Good
Location was amazing and the view spectacular.
Not ideal for swimming in April as the water is cold a bit however the pool and slides are very good.
Accomodating staff that provided a solution for our cat to stay with us and it was overal’
A wonderful vacation recommended for sure.
Less options for gluten free meals than other places
Noisy neighbors all the night first day
Some of the facilities were not open or operating during our stay but the hotel is aware and working on fixing them
AYAZ K. (Family with young children)
stayed in March, 2026
Guest Score 1 out of 10
Very Poor
BAD SERVICE, i did not stayed there and i requested to reschedule, but they did not , until now even they did not refund.
Abdulla M. Z. (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The place and facility.
ANUPAM (Family with young children)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
Pleasant and Qiet
In Swimming Pool people were allowed without proper swimming attire. This should be take care .
Sary (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Location is awesome, room was clean and staff very friendly
DIANE C. (Family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
We loved our stay at Oryx Hotel! The stunning, relaxing views were the highlight. It’s so rare to find a property with such spacious areas to walk around and enjoy the fresh air. Nice service and a peaceful atmosphere. Highly recommended!
Bilal (Couple)
stayed in March, 2026
Guest Score 7 out of 10
Good
Hisham (Solo Traveler)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The view
Far away from the town
TV channels are limited
Daniyar (Group Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Hotel infrastructure and facilities were good. Excellent views to city. Jabal Hafeet is 5 min drive.
Awesome Staff.
Nothing to camplain at
Katerina (Family with young children)
stayed in February, 2026
Guest Score 4 out of 10
Disappointing
Since the hotel has new name quality went down
Not clean pool closed we brought kids for pool and when we arrived we were told pool under maintenance , it took them 3 hours to bring extra bed and 2 hours to bring extra towels and water and we had to explain why 3 women need more towels . I am visiting this hotel for 10 years and this was the last time for me , very sad . Pool toilets clogged and dirty with cockroaches
Basil J. (Family with young children)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
The view from our balcony was awesome!!
The pool was unfortunately under maintenance during our stay.
Jackie (Group Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
The location
Vibe, far from everything
urh (Couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Gautam (Group Traveler)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Location, in house entertainment options especially for kids. They also do activities like Mexican fiesta to make things more interesting.
Swimming pool was under maintenance but can’t blame the hotel for this really. Menu in restaurants can be expanded to include more vegetarian options.
Sushil (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Location
Cleaning and comfort
Ahmed (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Great
No thing
Vishak (Family with young children)
stayed in January, 2026
Guest Score 6 out of 10
Pleasant
Breakfast was good ,but room is not worth the price I feel over priced . Property is decent and view is good
1.food and beverages in the property is too over priced , for example if u get some chips for 10 AED outside same is 30 AED inside the hotel, I agree that some premium charges will be there but this is too much. Same in the case of restaurant food also.
More over they are offering al ain zoo tickets for 100% positive reviews, then only I understand how they are getting this much positive reviews .
Hana (Family with young children)
stayed in January, 2026
Guest Score 3 out of 10
Poor
The pool
The gym
Thank you for your information!
Area information
- Al Ain Airport - 15.86 mi
- Dawadmi Airport - 28.48 mi
- Al Ain Zoo - 7.27 mi
- Palace Museum - 9.48 mi
- Al Ain Golf Club - 9.16 mi
- Al Ain Mall - 10.04 mi
- Al Maha Wildlife Reserve - 52.14 mi
- Hot Springs Green Mubazzarah - 2.45 mi
- Al Ain Oasis - 9.62 mi
- Camel Race Track - 12.44 mi
- Hili Border to Oman - 12.57 mi
- Mu`askar Rafadah - 58.13 mi
Airports Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
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Shopping Center Show all on map »
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Mercure Grand Jebel Hafeet
Jebel Hafeet, Al Ain, United Arab Emirates