Al Ain Rotana - Al Ain
Zayed Bin Sultan Street, Al Ain, United Arab Emirates
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1 Room With 2 Adults Change Search
Room
Room
Address
Zayed Bin Sultan Street, Al Ain, United Arab Emirates
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Free Parking
- Swimming Pool
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Babysitting/Child Services
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Hair dryer
- Shower
- Microwave
- Kitchenette
- Children's playground
- bathrobes
- Squash
- Wheelchair accessible
- On-site parking
- mini bar
- indoor pool
- outdoor pool
- Poolside bar
- shuttle service
- telephone
- kitchenware
- blackout curtains
- 24-hour security
- Concierge services
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Kitchen
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Thai
- Arabic
- French
- German
- Hindi
- Indonesian
- Romanian
- Russian
- Filipino
- Nepali
- Non-Smoking Rooms Available
- Slippers
- taxi service
- Shops on site
- Electric vehicle charging station
- Kids' pool
- Linens
- Smoke alarms
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Sterilizing equipment
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Food delivery
- balcony/terrace
- ATM or cash withdraw on site
- Body thermometer available
- Car rental available
- CCTV security in common areas
- Complimentary drinking water
- Currency exchange service
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- On-site accessible restaurants/lounges
- Room towels provided
- Safety chain and/or latch on doors available
- Soundproof rooms available
- Spa services
- Spa/sauna
- Tennis court & equipment
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Kids safety features
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Room service available
- DVD/CD/Blu-ray player
- Alcoholic beverages available
- Airport shuttle (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining

















































Click here to leave your opinion >>
Al3ali (Couple)
stayed in April, 2026
Guest Score 10 out of 10
Exceptional
The room’s vibe and the closeness to other places and the hospitality
Non
niall (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Everything
Daria (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Great hotel, very comfy and quiet.
Jo (Couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Breakfast was fabulous. Everything in the Al Ain Rotana was perfect.
Nothing.......everything was perfect
Joanne (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Wonderful friendly staff! Delicious breakfast and a lovely pool to relax at.
The lift was a little slow.
Alexander (Solo Traveler)
stayed in February, 2026
Guest Score 5 out of 10
Fair
Nice and clean facilities.
Nice swimming pool.
Good breakfast.
1) My room and especially the corridor smelled like paint. I mentioned it twice about the smell. No room change.
2) I asked three times for a tennis coach. I was happy to write or call the tennis coach directly. I got told the tennis coach will call me. Nobody contacted me during my stay.
Tennis coaches contacted me a few days after I left Al Ain. Quite disappointing.
3) Ask the engineering team to check on the plugs near the bed. It’s impossible for me to charge my MacBook laptop. See pictures attached. I can only charge my MacBook in the kitchen…
Alessandra (Group Traveler)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Suite bigger then expected
Also washing machine inside the room ..
Muaoia (Couple)
stayed in February, 2026
Guest Score 3 out of 10
Poor
Location
The AC unit outside our balcony in Room 402 was far too noisy. It kept my family and 3-year-old awake until 3 AM. We were very disappointed as we couldn't get the rest we expected during our stay. I hope this can be addressed immediately for future guests.
Ahmed (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Clean
Emiranda (Couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
lovely staff and very large rooms.
nothing
Maria (Couple)
stayed in February, 2026
Guest Score 1 out of 10
Very Poor
.
I had a very disappointing experience with this hotel. I booked a suite for one night and upgraded my room, paying in full before even entering the room. Shortly after booking, I had an emergency and needed to cancel within less than an hour.
On Booking.com, there was an option to request a refund from the hotel, so I chose that. I also went downstairs and spoke directly with the receptionist. While he was on the phone contacting the department, my request was declined immediately, without any real discussion or consideration.
The staff showed no understanding at all, even though I upgraded the room, prepaid, and never actually used it. I was polite and cooperative, but the response felt cold and inflexible. This lack of empathy really left a bad impression. I wouldn’t recommend this place based on how they handled the situation.
Bernardo (Couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Everything was perfect!
N.A.
Elarbi (Family with young children)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Well maintained and very clean. Staff were very friendly and eager to help by all means. Breakfast was fresh, tasty and extremely diverse
Nothing
Rauf (Family with young children)
stayed in January, 2026
Guest Score 7 out of 10
Good
Room was comfortable.
I didn’t like the breakfast. Kindly improve the quality of the breakfast.
Preejesh (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Very good , clean and need
Service
Haila (Couple)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
This hotel holds many childhood memories for me, and the refurbishment is truly amazing. I sincerely appreciate the kindness and support of Ms. Stephanie for offering us an excellent rate, which allowed us to stay comfortably in the chalet and fully relax. The room’s style was beautiful and thoughtfully designed. I would highly recommend this hotel for a wonderful and comfortable stay.
Nothing
Khalid (Solo Traveler)
stayed in January, 2026
Guest Score 10 out of 10
Exceptional
Everything
nothing
alsuwaidi (Couple)
stayed in January, 2026
Guest Score 1 out of 10
Very Poor
The service me and my guests got were up to the highest standards, to the nines.
The entirety of the room was extremely filthy, everything was dusty and the oder was horrible, even the bathroom was unclean. In addition, the layout of the room overall wasn’t the best quality at all. I wanted to take pictures of the hotel room, but for the quality it was in I felt it would be useless.
Mossab (Family with young children)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Very nice but when we chick in i think there is some playing for the rooms - 3 brothers each one was given different info about the rooms
Very nice and the staff very good
Breakfast very good
naser (Solo Traveler)
stayed in January, 2026
Guest Score 9 out of 10
Wonderful
Quality
Location
Thank you for your information!
Area information
- Al Ain Airport - 8.80 mi
- Dawadmi Airport - 19.29 mi
- Palace Museum - 0.80 mi
- Al Ain Zoo - 2.87 mi
- Al Ain Mall - 2.06 mi
- Al Ain Golf Club - 4.87 mi
- Al Maha Wildlife Reserve - 42.25 mi
- Al Ain Oasis - 1.23 mi
- Hili Border to Oman - 3.52 mi
- Hot Springs Green Mubazzarah - 7.78 mi
- Camel Race Track - 10.46 mi
- Mu`askar Rafadah - 48.30 mi
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Museums
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Attractions/Entertainment
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Al Ain Rotana - Al Ain
Zayed Bin Sultan Street, Al Ain, United Arab Emirates