El Zorro
Carrer de Catalunya 13, Pas de la Casa, AD200, Andorra
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
Carrer de Catalunya 13, Pas de la Casa, AD200, Andorra
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Skiing
- Elevator
- Fishing
- Hiking
- Heating
- Fax/photocopying
- Squash
- Ski school
- Private check-in/check-out
- Ski pass vendor
- Ski-to-door access
- Family Rooms
- Free Wi-Fi
- Live entertainment
- Daily Housekeeping
- Non-Smoking Rooms Available
- ski equipment rentals
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Invoices
- Access to health care professionals
- Daily disinfection
- Non-smoking property
- Tour services
Airports Show all on map »
- Pirineus-Andorra Airport - 21.65 mi
Museums
- National Automobile Museum - 7.75 mi
Click here to leave your opinion >>
Amit (Group Traveler)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
It was very well equipped for our stay
It was a bit small but not in an uncomfortable way
Ganesh (Couple)
stayed in November, 2025
Guest Score 5 out of 10
Fair
Comfortable bed even though it was a Murphy bed. Clean bathroom. Close to grocery stores and other shops.
Very small , much like a train sleeper coach, so was difficult moving around with our luggage
Really old building, but studio is updated.
Andy (Group Traveler)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
J_zoio (Couple)
stayed in March, 2025
Guest Score 1 out of 10
Very Poor
Regrettably, there was nothing I liked about this accommodation. The condition of the property and the behavior of the manager overshadowed any potential positives.
I’ve had over 80 bookings on various travel platforms, and I have never had an experience as appalling as this one. The moment we arrived, we were taken to the apartment and immediately noticed severe hygiene issues. There was visible blood on the bedsheets, hair all over the furniture and appliances, and the kitchen area appeared grimy with greasy cutlery and plates. Even more unsettling, we found what looked like syringes in the trash. This was extremely unsafe and unhygienic. We politely requested to cancel our stay right away, asking for a reimbursement of the payment and left immediately after.
Before booking, we had also called to ensure there was a reliable internet connection. They assured us it was “perfect,” but it turned out to be around 0.24 Mbps, which was essentially unusable.
Upon bringing all of these concerns to the property manager’s attention, they became visibly nervous and then hostile. They shouted at us, called us liars, tried to prevent us from taking further photos, and refused to issue a refund. When we asked for an invoice, they declined to provide one. We eventually had to contact the police to resolve the situation.
This was by far the scariest and most distressing experience we’ve ever had. I strongly advise anyone considering this place to avoid it at all costs. It was unsafe, unsanitary, and the handling of our complaints was alarming and unprofessional. Save yourself the stress and book elsewhere.
Raquel (Family with young children)
stayed in March, 2025
Guest Score 7 out of 10
Good
The placement is crucial. This apartment's main advantage is its location, which is in a building just next to Pas de la Casa's chair lifts. It's within a minute's walk, but it's not quite ski-in/ski-out. There are numerous stores and supermarkets nearby.
Building: a sizable structure with studios spread across nine floors. Since there isn't much room for three guests' belongings, we were unable to leave the ski boots in the quite basic ski locker on the third floor. In front of the building is a garbage point. When it comes to keeping the place quiet at night, the security is highly effective.
Nevertheless we could find lots of youngsters travelling in group - this means some noise during the day and the two elevators of the building were always crumped at rush hours. As the studio is on the 7th floor, walking up and down by stairs is not an option. The building is regularly clean.
The studio: the studio was renovated some years ago and despite the clean decoration (thanks for that!), it’s a bit tired. It’s a reasonable space for 3 people, with one sofa bed for 2 (surprisingly comfortable) and a single bed in the corridor. There is lots of storage. Bath towels were ok, a bit small.
The toilet is totally new but the boiler is not enough for 3 people showering in a row. Amenities include shower gel.
The kitchen is basic but it has the essentials. There is a small fridge (not a freezer). We missed an oven (practical for family meals) and a proper coffee machine. We would have appreciated some kitchen basics like napkins, coffee, salt, olive oil and spices - things that do not perish and are useful for travellers.
What we liked:
- the location - close to the lifts
- the heating working properly
- The communication with the booking company via WhatsApp previous to the booking
- Easiness of check out
- Cleaning products to keep the property clean during the week
- Final cleaning included in the price
What we did not like:
- the boiler, while new, is not enough for 3 people. We got in touch with the housekeeping and we were told we were spending too much hot water (!). We requested maintenance services and the guy confirmed that the boiler capacity was enough for one shower only - the other folks would have to wait 45 minutes to have a hot shower. Do not expect to have 2/3 showers in a row. People have to wait the water to warm up - this never happened to me and it’s not practical at all.
- the ski locker was basic - missing at least one shelf.
Laura (Group Traveler)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Maria (Family with young children)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Nice apartment, well located, clean and very nice staff
Connor (Couple)
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
The apartment was in a good location. The staff in the office were very helpful.
It’s a little small but big enough for 2 people.
Robert (Group Traveler)
stayed in February, 2025
Guest Score 4 out of 10
Disappointing
Had potential to be nice stay
No Ski Hire, contract says they provide but is charged. directly above club, could hear bass thudding all night/early hours of morning. 2 rolls of loo roll for up to 6 guests for a week stay - wouldn’t provide more. Clearly focused on maximising profit over guest satisfaction
Verity (Couple)
stayed in February, 2025
Guest Score 3 out of 10
Poor
Close to the centre of everything
Very close the the ski lift
Nicely decorated
Sofa bed was so uncomfortable
If you want a wink of sleep don't stay here, our window was next to a nightclub that pumps until 5am
Shower overflows into the studio and had to mop everytime it was used
Isobel (Group Traveler)
stayed in February, 2025
Guest Score 9 out of 10
Wonderful
Great location, good facilities and nice clean comfortable apartment
Didn’t realise there was a €200 deposit, would have preferred to be messaged in advance to let me know as hadn’t budgeted for it. The ski lockers closed at 6pm which meant we couldn’t access when we got back late from apres (our fault, but a bit annoying!)
Virginia (Family with young children)
stayed in February, 2025
Guest Score 5 out of 10
Fair
Right next to the ski lift and city center
full of students on holiday, partying until late, we could hardly sleep. the lifts were always packed and needed to wait a lot. No suitable place to dry the ski boots. Plus the beds were not comfortable, the buckle beds not suitable for big adults (short and fragile), the sofa was dirty, the heating was not easy to adjust since it was coming from one device next to the sofa. Kitchen not very useful for cooking, too small, no storage to keep the groceries, but such a big fridge, not sure why.
Wanyi (Couple)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Scott (Group Traveler)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Great location
Struthers (Family with young children)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Everything was perfectly adequate most of our time spent was on the slopes or eating out, returning to sleep only 1 night unable to sleep because of a teenage party in the next apartment till 12pm
We paid a damage deposit of €300 which I was told would be reimbursed after the clean within 5 working days, it's now over 2 weeks since we left the apartment in as good a condition as we found it, with just the washing of the laundry to do
Darshok (Group Traveler)
stayed in February, 2025
Guest Score 8 out of 10
Very Good
Luis (Family with young children)
stayed in January, 2025
Guest Score 9 out of 10
Wonderful
Roberto (Family with young children)
stayed in January, 2025
Guest Score 4 out of 10
Disappointing
The apartment is well equipped, very very close to the slopes which is fantastic, with friendly staff. Price was very good.
The bed was very uncomfortable, horrible. The apartment had the smell of cigarettes, especially bed linen. There was noise from neighbours. The hot water finished faster than expected, the water heating instructions were not so clear.
Kay (Family with young children)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Julie (Couple)
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Location was great for skiing and right above a good grocery store
Kitchen is stocked adequately for cooking
Very small for two people, but doable - esp at the price point
Thank you for your information!
Area information
- Pirineus-Andorra Airport - 21.65 mi
- Canaro Ski Slopes - 5.09 mi
- Funicamp - lower station - 7.40 mi
- National Automobile Museum - 7.75 mi
- Pas de la Casa - 150 f
- Soldeu el Tarter - 4.97 mi
- Cascada de la Vall del Riu - 6.15 mi
- TSF4 Solana - 270 f
- TSD4 Pas De La Casa - 272 f
- TSF2 Coll Blanc - 516 f
- TSD6 Font Negre - 697 f
- TSF2 Coll Dels Isards - 0.35 mi
- TSF4 Costa Rodona - 0.45 mi
- TSD4 Antenes - 1.74 mi
- TSF2 Riberal - 1.78 mi
- Grau Roig - 1.81 mi
- Pic Blanc - 1.96 mi
- Coma Blanca - 1.98 mi
- Cubil - 1.98 mi
- TSF4 Xavi - 2.01 mi
- Pla de les Pedres Grau Roig - 2.74 mi
- Pla de les Pedres Soldeu - 2.78 mi
- Llac del Cubil - 2.91 mi
- Telesiege de la Mine - 2.92 mi
- TSF4 Enradort - 2.93 mi
- Solana del Forn - 3.28 mi
- Solanelles - 3.64 mi
- Assalador - 3.67 mi
- Bassots - 3.69 mi
- Telesiege du Planeil - 3.79 mi
- Telesiege de la Vignole - 3.79 mi
- TSF4 Colibri - 3.90 mi
- Escola - 3.98 mi
- Soldeu - 4.00 mi
- Bosc - 4.15 mi
- Telesiege de l'Estagnol - 4.70 mi
- Tosa Espiolets - 4.92 mi
- Llosada - 4.93 mi
- TSD4 Tarter - 4.93 mi
- TC10 Tarter - 4.94 mi
- TSF4 Pi De Migdia - 5.11 mi
- TSF2 Riba - 5.12 mi
- TSF4 Els Clots - 5.35 mi
- TSD4 Portella - 6.13 mi
- TSF4 Junior - 6.14 mi
- Ice Palace of Andorra - 7.08 mi
- Sanctuary of Meritxell - 7.31 mi
- Funicamp - 7.40 mi
- Service EDF - 7.55 mi
- Rebenty - 9.23 mi
- Savis - 9.51 mi
Airports Show all on map »
Skiing
Skiing Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Other attractions
Monuments and Landmarks Show all on map »
Rivers and Lakes Show all on map »
Other Show all on map »
El Zorro
Carrer de Catalunya 13, Pas de la Casa, AD200, Andorra